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Care and Cleaning of the Mixer
Troubleshooting Guide
PROBLEM
Ingredients are not being
mixed properly
Motor does not turn on
when container is set on
container rest
Excessive product splash-out
(some splash-out is common)
SOLUTION
• Try selecting a different speed.
• Agitator is bent or worn (this can be prevented by not holding container in
your hand or allowing agitator to hit sides of container). Replace agitators
every 90 days. To order replacement agitators, call Technical Service at
1-866-285-1087 or 910-693-4277.
• Container is not tall enough to activate motor switch. We recommend the
Hamilton Beach Universal Container (#110E).
• The unit features a thermal overload protection circuit. Turn unit OFF (O).
Wait 30 minutes. Follow instructions in the section "Mixing a Drink." If the
unit does not turn on, call Technical Service.
• Is container too full?
• Is speed setting too high for ingredients?
• Is agitator fastened tightly to the spindle?
• Is agitator bent or worn? Replace agitators every 90 days.
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