Using Okiwebremote - Oki B6200dn Reference Manual

Using OkiWebRemote

Cannot be connected to
OkiWebRemote.
The "Please wait" message is
displayed throughout the Web
browser.
The [Refresh] button is not
working.
Selecting the left frame menu
does not change the display.
The screen display is distorted.
The latest information is not
displayed.
The new settings were not
reflected by clicking the
[Submit] button.
Clicking the [Submit] button
prompts messages such as "no
data" or "the server has
returned invalid or
unrecognizable response".
Symptom
Is the printer working correctly?
Check if the power of the printer is switched on.
Is OkiWebRemote enabled?
Print out the [System Settings List] to check.
Is the URL correctly entered?
Check the URL again. If connection fails, enter the IP address to
connect.
Is the proxy server used?
Some proxy servers do not allow this feature.
Try connection without using the proxy server.
Refer to
• On-line Help for the web browser
Wait for a while as instructed.
If the problem persists, refresh the Web browser. If nothing
happens, check if the printer is working properly.
Are you using the supported OS and Web browser?
Refer to "6.3 Checking/Managing the Printer Status on the
Computer" (P. 117) to check whether the OS and web browser you
are using are supported.
Change the window size of the web browser.
Click [Refresh].
Is the entered value correct?
If an invalid value is entered, it will be automatically changed to a
value within the range.
Are the user name and password correct?
Enter the correct user name and password.
Switch off and then on the printer.
Reason/Action
5.5 Network Related Troubles
109