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Trouble Shooting Guide
1.If water leakage occurs: please disconnect the device immediately and
check if Liquid Cooling Box's ports are connected firmly, all ports
should be tightened to ensure all pipes are sealed.
2.Check if the laptop and Liquid Cooling Box is paired properly via
Bluetooth before activating the Liquid Cooling Box, if not:
2-1. Check if the power if turned on and connected.
2-2. Check if the Control Center is installed.
2-3. Check if laptop's Bluetooth is turned on.
2-4. Restart laptop and Liquid Cooling Box so it can pair again.
3.When Liquid Cooling Box's water pump is malfunctioning: the power
button will flicker in red light and shut down automatically after 10
seconds.
4.When there is more air in the Water Tubes: use Black Dual Head Drain
Plug and insert it into the silver connector for two seconds, then
squeeze the Water Tubes and lean the Liquid Cooling Box to drain the
air out ( please note that there's no leaking from the Water Tank).
Device Maintenance
1.Replace the water in Liquid Cooling Box's water tank regularly, check
4 Inject water into the Liquid Cooling Box, 7 Disconnect the Water
Tubes and 8 Change water or Travel for more details.
2.When using Liquid Cooling Box in sub-zero temperature, please drain
the water completely after every usage, to prevent the pipes from
frost crack.
3.Using distilled water is recommended.
Need help?
Do you have a question about the Tracer Liquid Cooling Box and is the answer not in the manual?