WILSON PRO A500 Installation Manual

WILSON PRO A500 Installation Manual

Cellular signal booster
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Installation Guide
A500
WilsonPro A500
Cellular Signal Booster

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Summary of Contents for WILSON PRO A500

  • Page 1 Installation Guide A500 WilsonPro A500 Cellular Signal Booster...
  • Page 2: Table Of Contents

    Index Package Contents ............1 Preparation .
  • Page 3: Package Contents

    Package Contents A500 Booster Inside Antenna Outside Antenna & Bracket Wall Mount Bracket & Pole Mount brackets Power Supply Lightning Surge 3 Coax Cables (859116) Protector (1m, 10m, 15m)
  • Page 4: Preparation

    Preparation You Will Need (tools not included) Make sure the following materials are prepared and ready for your installation. 3 to 4 hours Ladder Phillips-head screwdriver 2 people 10mm open-end wrench or adjustable wrench (a person to help with Drill (if routing cable through wall) antenna calibration) Mounting Option 25cm pole (#BT512631) or an existing pole...
  • Page 5: Installation Diagram

    Installation Diagram 15 METERS HORIZONTAL OR 6 METERS VERTICAL DISTANCE Outside Antenna Cell Tower Inside Antenna Booster to power...
  • Page 6: Step 1 Inside Antenna & Booster Placement

    STEP 1 Inside Antenna & Booster Placement Place the inside antenna where you need the greatest signal boost and place booster in your desired location at least 60 cm away from inside antenna. NOTE: Do not connect booster to power until the system is fully installed.
  • Page 7: Step 2 Mount & Point Outside Antenna Toward Nearest Cell Tower

    STEP 2 Mount Outside Antenna Toward Nearest Cell Tower Outside existing Antenna pole Pole mounting and wall mounting options are included. The pole mounting option is preferred because it will be easier to adjust to the U-Bolt & direction of the cell tower. Pole Bracket Attach the L-bracket to the outside L-Bracket...
  • Page 8 (STEP 2 cont.) Cell Tower Point the outside antenna toward the nearest cell phone tower. This is the most critical step of the installation process because it will determine the overall performance of the booster system. The greater the separation between the inside and outside antennas, the better Outside Antenna performance you will get from the booster.
  • Page 9 (STEP 2 cont.) Using only the back L-Bracket for mounting If there’s not a pole to easily mount the outside antenna, this may be mounted on the fascia by fastening the bracket as shown. TIP: Make sure to do the optimization test on Step 4 to find the best side of your house before you mount this on the fascia.
  • Page 10: Step 3 Route & Connect Outside Antenna To Booster

    STEP 3 Route & Connect Outside Antenna To Booster Lightning Surge Protector Connect 1 meter coax cable to Outside Antenna outside antenna, attach the lightning surge protector, then connect the black 15 meter coax cable and route 1 m Coax Cable 15 m Coax Cable into building.
  • Page 11: Step 4 Route & Connect Inside Antenna To Booster

    STEP 4 Route & Connect Inside Antenna To Booster Inside Antenna Connect the black 10 meter coax cable to inside antenna and route to the booster 10 meter Coax Cable and connect to the port labeled ‘INSIDE ANTENNA’. Booster Outside Antenna Cell Inside...
  • Page 12: Step 5 Power Up The Booster & Optimize The System

    STEP 5 Power Up The Booster to power & Optimize The System Plug the power supply to the booster labeled “ ” and then to the wall outlet and enjoy your boosted signal. NOTE: We strongly recommend using a power strip with surge protection. 15 METERS HORIZONTAL OR 6 METERS VERTICAL DISTANCE Outside...
  • Page 13 (STEP 5 cont.) OPTIONAL: After powering up your system, you can optimize your system to see if more performance is possible. Rotate the outside antenna in 1/4 turn increments, after each turn, unplug and reconnect the booster to power while observing the signal level on your cell phone from the inside antenna’s projected area.
  • Page 14: Measuring Booster Performance

    Measuring Performance Booster HOW TO GET SIGNAL STRENGTH AS A NUMBER ® iPhone Using the signal bars and performing data speed tests on your cell phone can assist you in finding the strongest signal direction as well ™ Android Settings > About Phone > Status or Network > Signal Strength or Network Type and Strength (exact options/wording depends on phone model).
  • Page 15 (Measuring Performance Booster cont.) Signal Strength without Booster Signal Strength with Booster Note here Note here COMPARE RESULTS Having an accurate measurement of signal strength in decibel-milliwatts (dBm) is crucial when installing your system. Decibel-milliwatts accurately measure the signal strength you are receiving.
  • Page 16: Light Patterns

    Light Patterns SOLID GREEN Booster Lights This indicates that your booster is functioning properly and there are no issues with installation. A500 BLINKING GREEN & RED Band has reduced gain. This indicates Band 1 Band 3 Band 8 Always Green that one or more of the booster bands has reduced gain due to a feedback loop condition called oscillation.
  • Page 17 (Light Patterns cont.) BLINKING GREEN & YELLOW Band has reduced gain. This indicates that one or more of the Booster bands has reduced power due to overload from nearby cell tower. This is a built-in safety feature to prevent harmful interference with a nearby cell tower. If you are already experiencing the desired signal boost, then no further adjustments are necessary.
  • Page 18: Troubleshooting

    Troubleshooting If you are happy with the coverage, these light issues don’t have to be resolved. FIXING ANY RED LIGHT ISSUES This involves Solid Red & Blinking Green/Red lights. ■ Verify the inside antenna is at least 60 cm from the booster and pointed away from the outside antenna.
  • Page 19 (Troubleshooting cont.) Pole Mount Option: Rotate the outside antenna away from the strongest cellular signal in small increments (1/8 turn) until the light turns green. Unplug and replug in power supply. Mounting on Side of Roof Option: Change mount location. Move the outside antenna to a new location of the home/building to see if the lights turn green.
  • Page 20: Safety Guidelines

    Safety Guidelines Use only the power supply provided in this package. Use of a non-WilsonPro power supply may damage your equipment. The signal booster unit is designed for use in an indoor, temperature-controlled environment (less than 38 degrees Celsius). It is not intended for use in attics or similar locations subject to temperatures in excess of that range.
  • Page 21: Specifications

    Specifications WilsonPro A500 WilsonPro A500 Model Connectors N-Female Antenna Impedance 50 Ohms Frequency 1920-1980 / 2110-2170 1710-1785 / 1805-1880 880-915 / 925-960 Bands Max gain 68 / 69 65 / 65 64 / 66 (uplink / downlink dB) Max power output...
  • Page 22: Warranty

    1 YEAR WARRANTY WilsonPro Signal Boosters are warranted for one (1) years against defects in workmanship and/or materials. Warranty cases may be resolved by returning the product directly to the reseller, Bolton Technical, with a dated proof of purchase. Signal Boosters may also be returned with a dated proof of purchase and a Returned Material Authorization (RMA) number supplied by Bolton Technical.
  • Page 23 Notes NEED HELP? boltontechnical.co.za 011 749 3085...
  • Page 24 Represented by Bolton Technical: Sole Distributors in South Africa Copyright © 2022 WilsonPro. All rights reserved. WilsonPro products covered by U.S. patent(s) and pending application(s) For patents go to: WilsonPro.com/patents GDE000494_Rev01_09.07.22...

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