Finding the latest updates on the Nortel web site 5 Getting help from the Nortel web site 5 Getting help over the phone from a Nortel Solutions Center 5 Getting help from a specialist by using an Express Routing Code 6 Getting help through a Nortel distributor or reseller 6 Release 2.1 .
Mobile Communication Client (MCC) 3100, go to www.nortel.com/support. Getting help from the Nortel web site The best way to get technical support for Nortel products is from the Nortel Technical Support web site: www.nortel.com/support This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products.
To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to: www.nortel.com/erc...
1 Log on as user “nortel”. 2 Ensure the system date and time are accurate to activate the license correctly. 3 Insert the cd that contains the MCG3100 image and then enter: appinstall After this script finishes, the following three MCG3100 services automatically start: mobilitygw, mobilityadmin, and sipconf.
Q01771386: "Configuration saved... Wait for server restart" does not disappear after restart: FIXED • Q01766921-01: MCG3100 does not start if the service DN field is not populated: FIXED • Q01771404: MCG3100 does not use the nortel user to create the keystore: FIXED •...
The information in this document is proprietary to Nortel Networks. Nortel, Nortel (Logo), the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.
Need help?
Do you have a question about the MCG3100 and is the answer not in the manual?
Questions and answers