Chapter 4. Warranty, License Agreement And Disclaimers - GROM Audio GROM-IPOD V2 Adapter Installation And Operating Instructions Manual

3.8 Support
For questions or technical support please visit http://gromaudio.com/support.html Your question will
be answered within next business day.

Chapter 4. Warranty, license agreement and disclaimers

4.1 THIRTY (30) - DAY MONEY BACK WARRANTY.
You can return any product purchased directly from GROM AUDIO or from www.InDashPC.org,
referencing a Return Merchandize Authorization (RMA) during the Thirty-(30) day period following
shipment by GROM AUDIO, may be returned for a full refund of the purchase price actually paid for any
reason. The RMA number must be obtained from GROM Audio Customer Support via web form on
www.gromaduio.com/support.html, and is valid for only fifteen - (15) days from its issuance. RMA
must be noted on the outside of the returned PRODUCTS' packaging. The PRODUCTS must be returned
in its original packaging, intact, without any evidence of tampering with the PRODUCTS or physical
damage caused by the Customer (End-User). We would strongly recommend that the item be shipped
insured. We are not responsible for the lost or stolen items.
SHIPPING AND HANDLING OF THE END-USER IS NOT REFUNDABLE.
PLEASE ALLOW UP TO TWO (2) WEEKS FOR GROM AUDIO TO CREDIT YOUR ACCOUNT.
a. ONE (1) YEAR LIMITED WARRANTY
This warranty covers any supplied or manufactured parts of the product that, upon inspection by GROM
Audio authorized personnel, is found to have filed in normal use due to defects in the material or
workmanship. This warranty does not apply to the installation expenses. Attempting to service or modify
this unit, operating this unit under conditions other than the recommended will render this warranty void.
Unless otherwise prescribed by law, GROM Audio shall not be liable for any personal injury, property
damage and or any incidental or consequential damages of any kind (including water damage) resulting
from malfunctions, defects, misuse, improper installation or alteration of this product.
All parts of this product are guarantied for a period of 1 year as follows:
Within the first 12 months form the date of purchase, subject to the conditions above, Grom Audio will
repair or replace the product at their discretion, if it is defective in the material or workmanship.
All customers should contact GROM Audio support team at http://gromaudio.com/support.html and
obtain an RMA number. All defective adapters returned to Grom Audio within warranty period must be
accompanied by the original invoice (or copy).
All shipping handling charges are non-refundable. Warranty does not cover normal tear and wear,
damages due to negligence, improper installation and operation.
SHIP TO:
GROM AUDIO
P.O. Box 619
Belmont CA 94002
rev. 4.1 Copyright©GROM Audio, 2010
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