Nokia Mail for Exchange 2.4 User Guide N452132003 Issue 1 EN...
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Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused. The contents of this document are provided “as is”. Except as required by...
Contents What is Mail for Exchange?...5 What is synchronization?... 5 How do I use Mail for Exchange?... 5 Installing Mail for Exchange ...7 Installing from Internet ... 7 Installing from CD or other media... 7 Installing for other languages ... 8 Upgrading Mail for Exchange ...
What is Mail for Exchange? With Mail for Exchange, you can access the email, calendar, contacts (address book), and tasks of your ® Microsoft Exchange account on your mobile device. Keeping the entries on your mobile device updated with the entries on your Exchange account is possible through the process of synchronization.
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Synchronize to get your email, calendar, contact, and task entries on your mobile device from your account on the Exchange server. Start to use your email, calendar, contacts, and tasks on your mobile device.
Installing Mail for Exchange Note that you should not use any other method, such as Nokia PC Suite, to sync email, contacts, calendar entries, or tasks after installing and using Mail for Exchange on your device. Simultaneous use of other methods may cause data loss, duplication, or corruption.
card slot. For information about using a memory card, see your mobile device’s user guide. Navigate to the installation file on your device and open it to install Mail for Exchange. Installing for other languages The language used for Mail for Exchange menus and settings is determined when Mail for Exchange is installed.
Starting and exiting from Mail for Exchange Starting Mail for Exchange To start Mail for Exchange, go to the mobile device where Mail for Exchange is installed. Select the Mail for Exchange icon: When you start Mail for Exchange for the first time, you are prompted to create a profile.
Working with a profile In the profile menu, select a category to display the settings in that category. Mail for Exchange provides default profile settings. However, you must provide a value for all settings marked by an asterisk (*) in this user guide.
Credentials settings Credentials identify you to the Microsoft Exchange Server and provide privacy: • Username*. Field is initially empty. To obtain your username, contact your system administrator or email account provider. • Password. Field is initially empty. When you enter a password, each letter appears as an asterisk.
• Always on. If a content change occurs on the server, the server notifies your mobile device, so you can have the latest content. Your mobile device automatically checks for updates on the phone every few minutes and synchronizes changes to the server. •...
Tasks settings Set how you want to synchronize your tasks: • Sync completed tasks. Specify whether you want to synchronize your completed tasks. If you disable this setting, only working tasks are synchronized. • Initial sync. Specify whether you want to keep the tasks on the mobile device or delete those entries and replace them with the entries from your account on the Exchange server when you do the first (initial)
Domain, will cause a temporary removal of the synchronized data. Deleting a profile To delete a profile, select Options If you do not create another profile, you will be prompted to create a profile whenever you start Mail for Exchange. Note: When you delete your profile, your contacts, calendar items, and tasks will remain on your device.
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Directory as well. For more information, see “Device security features” on page 23. For more information about how to use the standalone Company Directory for searching contacts, see “Contacts with Company Directory” on page 21.
Synchronizing your account Synchronization occurs according to the profile you have created. However, you may still find occasions when you need to synchronize manually or resynchronize the content on your mobile device. Synchronizing the first time Synchronization occurs according to the settings you specified under Sync schedule you set the synchronization to Manual, you must select...
Working with email After you have created your profile and selected to synchronize email, Mail for Exchange automatically creates a Mail for Exchange folder within your mobile device’s Messaging folder, which is located on your mobile device’s main menu. To open an email message in the Mail for Exchange folder, select the message.
• To add a selected contact to your mobile device contacts: Select Options contact, as well as the corresponding contact information, is added to your device contacts. If your mobile device has a QWERTY keyboard, you can use these keyboard shortcuts after you open an email: •...
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Note that if you have the latest version of Quickoffice on your device, Mail for Exchange also provides additional attachment handling capabilities for Office attachments. With the latest version of Quickoffice, you can do the following: • Open Office email attachments directly from Quickoffice.
Working with meeting requests You can view and respond to a meeting request just as you would with any other email message. However, you cannot initiate a meeting request. To open a meeting request in the mailbox, select the meeting request. •...
Working with calendar, contacts, and tasks Working with calendar When you use Mail for Exchange to synchronize your calendar, you can use the mobile device calendar as described in the user guide of your mobile device. Working with contacts When you use Mail for Exchange to synchronize your contacts, you can use your mobile device contacts as described in the user guide of your mobile device.
• To add a contact from the company directory: Go to Installations folder and select • Select Options > Search. For more information on how to use the company directory search, see “Contacts with Mail for Exchange” on page 21. Working with tasks When you use Mail for Exchange to synchronize your tasks, you can use the mobile device tasks as described in...
This feature is called Lock Code on Nokia devices. Use the lock code to avoid unauthorized use. Note: The first time you encounter the device lock, you are prompted to enter the device's default lock code.
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• Device wipe. The server system administrator may set a maximum number of attempts for entering the lock code, after which the user data in the device and the installed memory card will be deleted. • Remote device wipe. If you lose your mobile device, contact your system administrator.
Troubleshooting This chapter may help if you have problems using Mail for Exchange. Error messages While using Mail for Exchange, you might see some of these error messages: • Invalid user name or password. Correct the username and/or password field in the Credentials screen of your profile.
• Unsupported device. This device is not supported by the version of Mail for Exchange currently on your mobile device. • Disk full. Unable to process sync request. Contact your Microsoft Exchange server system administrator. Resynchronizing content A full resynchronization removes the content you have synchronized to the device.
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To check your access point proxy settings, do the following: Go to your device's access point settings (not Mail for Exchange settings). Make a new access point based on the access point being used with Mail for Exchange. Select Options >...
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