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Customer Care
Check the things you can do yourself. Refer to your User Guide and check:
1.
Your appliance is correctly installed.
2.
You are familiar with its normal operation.
3.
You have read the problem solving section in your User Guide.
If after checking these points you still need assistance, please refer to your nearest Haier
Authorised Repairer.
In New Zealand, if you need assistance...*
Call your retailer who is trained to provide information on your appliance, or if we can
be of any further help, please contact our Customer Care Centre:
Toll Free: 0800 242 437 Fax: (09) 273 0656
Email: customer.care@haier.co.nz
Postal address: P.O. Box 58732, Botany, Manukau 2163
If you need service...
We have a network of independent Fisher & Paykel Authorised Repairers whose fully
trained technicians can carry out any service necessary on your appliance. Your dealer
or our Customer Care Centre can recommend a Fisher & Paykel Authorised Repairer in
your area.
In Australia, if you need assistance...*
Call the Customer Care Centre and talk to one of our Customer Care Consultants.
Toll Free: 1300 729 948 Fax: (07) 3826 9298
Email: customer.care@haierlife.com.au
Postal Address: PO Box 798, Cleveland QLD 4163
If you need service...
We have a network of qualified Authorised Repairers whose fully trained technicians
can carry out any service necessary on your appliance. Our Customer Care Centre can
recommend an Authorised Repairer in your area.
*If you call or write, please provide: name, address, model number, serial number, date of
purchase and a description of the problem. This information is needed in order to better
respond to your request for assistance.
Product Detials
Model ______________________ Serial Number: __________________
Date of Purchase Purchaser
Dealer ______________________ Suburb______________________
Town______________________ Country______________________
Thank you for choosing Haier. We are confident that you will enjoy many years of good
service from your appliance.
SERVICE & WARRANTY
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