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8-Troubleshooting
Many occuring problems could be solved by yourself without specific expertise. In
case of a problem please check all shown possibilities and follow below instructions
before you contact an after sales service. See CUSTOMER SERVICE.
WARNING!
Before maintenance, deactivate the appliance and disconnect the mains plug
from the mains socket.
Electrical equipment should be serviced only by qualified electrical experts, be-
cause improper repairs can cause considerable consequential damages.
A damaged power cable should only be replaced by the manufacturer, its serv-
ice agent or similarly qualified persons in order to avoid a hazard.
8.1 Information codes
Following codes are displayed only for information referring to the washing cycle.
No measures must be performed.
Code
Message
The remaining wash cycle time will be 1 hour and 25minutes.
The remaining wash cycle time including chosen end-time delay will 6 hours
and 30 minutes.
The washing cycle is finished. The appliance shuts off automatically.
Function child lock is activated.
Door is closed because of high water level, high water temperature or spin-
ning cycle.
The buzzer is deactivated.
The buzzer is activated.
8.2 Troubleshooting with display code
Problem
Cause
• Drainage error, water is not fully
drained within 6 minutes.
• Lock error.
• Water level not reached after 8
minutes, at the latest.
• Drain hose is self-syphoning.
• Water protective level error.
• Temperature sensor error.
• Heating error.
21
Solution
Clean pump filter.
•
•
Check drain hose installation.
• Shut the door properly.
• Make sure that tap is fully opened
and water pressure is normal.
Check drain hose installation.
•
Contact the After sales service.
•
Contact the After sales service.
•
• Contact the After sales service.
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