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Why does my Chromebox need
my Google Account information?
How do I set up this Chromebox
for my child?
Get help from Google
After signing in to your Chromebox, start Get Help from the app Launcher. The Get Help app provides
comprehensive instructions on using your Chromebox.
In addition, if you are interested in visiting the Chromebox Help Center and Community, go to
google.com/support/chromebook
Note: The instructions concerning Chrome OS is applicable to those of your Chromebox.
Call Lenovo
If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support
Center.
Before you contact Lenovo
Prepare the following before you contact Lenovo:
1. Record the problem symptoms and details:
• What is the problem? Is it continuous or intermittent?
• Any error message or error code?
• What operating system are you using? Which version?
• Which software applications were running at the time of the problem?
• Can the problem be reproduced? If so, how?
2. Record the system information:
• Product name
• Machine type and serial number
The following illustration shows where to find the machine type and serial number of your
Chromebox.
10
ThinkCentre M60q Chromebox / ThinkCentre M60q Chromebox Enterprise User Guide
You will use your Google Account to sign in to your Chromebox. It is the same
account you use for Google services such as Gmail and Drive. Your Chromebox
uses your account information to sign you into apps and services automatically.
If you want to set up parental controls for your child, it is important that you sign in
using your child's personal Google Account. If they do not have one yet, you can
create one during the sign-in process on your Chromebox.
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