Troubleshooting; Warranty And Guarantee - Weber EndoLight User Manual

9. Troubleshooting

Problem
The EndoLight® ...
does not turn on
does not turn off
gets very hot
(a slight warming is normal)
does not respond to button
presses
If troubleshooting does not solve the problem, please contact customer service.

10 . Warranty and guarantee

Warranty
We grant you a 24-month warranty. This covers manufacturing defects in your EndoLight® from the
date of purchase that were already present at the time of purchase.
Guarantee
What is covered by the guarantee?
The guarantee period for material and manufacturing defects under normal use is one year and begins
from the date of purchase. This applies to both the EndoLight® and any accessories.
No new guarantee period begins after repairs or replacements.
What is not covered?
We do not guarantee the repair or replacement of a product if the defect is due to:
•
Accidental damage caused by improper care or misuse, as well as careless use or operation
which is not in conformity with this user guide.
•
Use of the product beyond "normal use", which corresponds to more than 1 hour a day.
•
Use of parts that have not been assembled or installed in accordance with the manufacturer's
guidelines.
•
Use of parts and accessories from other manufacturers.
Possible cause
Empty battery
Device is charging (usage
during charging is disabled for
safety)
Software error
Battery is overheated
Software error
16
Solution
Make sure the battery is
charged and try again.
Wait until the device is fully
charged, disconnect from USB
cable and try again.
Wait for the battery to drain
until the EndoLight® turns
itself off. Fully charge it and
turn it back on/off.
Unplug the EndoLight® from
the power supply if you are
charging it. Turn it off and only
turn it on again once it has
cooled down completely.
Turn off the EndoLight® and try
again to adjust your settings.