Technical Hotline; Repairs - tams elektronik GBM-1 Manual

tams elektronik GBM-1

6.1. Technical Hotline

If you have any questions about the use of your track occupancy detector, our technical
hotline will help you (telephone number and e-mail address on the last page).

6.2. Repairs

You can send us a defective track occupancy detector for repair (address on the last page). In
the event of a warranty or guarantee claim, the repair is free of charge for you. As proof of
any warranty or guarantee claim, please enclose the proof of purchase with your return.
If there is no warranty or guarantee claim, we are entitled to charge you the costs of the
repair and the costs of the return shipment. We charge a maximum of 50% of the new price
for the repair according to our valid price list. We reserve the right to refuse the repair if it is
technically impossible or uneconomical.
If you want to clarify whether a repair is possible or economical before sending it in, please
contact our Technical Hotline (telephone number and email address on the last page).
Please do not send us repair shipments freight collect. In the event of a warranty or guarantee
claim, we will reimburse you for the regular shipping costs.
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