Troubleshooting - Sprout CADENCE Manual

TROUBLESHOOTING

Q: Only one earbud is working.
A: Place both earbuds in their charging case and
close. Next, open the case and commence
using the earbuds again. This will prompt them
to reconnect.
Q: The case is not charging.
A: Check that the charging cable is plugged in at
both the case end and the adapter. If it is still
not charging, try replacing your charging cable.
Q: The charging case is not charging the earbuds.
A: Generally this means that the case is out
of charge. Charge the case as per the
instructions provided.