Volkswagen Golf 2021 Owner's Manual page 239

authorized Volkswagen Service Facility for assis-
tance.
WARNING
Towing a vehicle changes the way it handles and
brakes. To help reduce the risk of an accident and
serious personal injury, note the following:
·
The driver of the vehicle that is being towed:
— Since the brake booster also does not work
when the engine is stopped, you will need to
press harder on the brake pedal to slow down
or stop. Always be alert so as not to rear-end
the towing vehicle.
— Will have to use considerably more force to
turn the steering wheel because the power
steering is not working.
·
The driver of the vehicle that is doing the tow-
ing:
— Must accelerate gradually and gently and
avoid jerking movements.
— Must not brake hard or steer sharply.
— Must brake earlier and more gently than in
normal driving.
NOTICE
Be careful not to damage the paint when installing
and removing the towing eye and the cover for the
threaded hole in the bumper.
NOTICE
Never tow-start or push-start your vehicle; if you do,
unburned fuel can get into the catalytic converter
and damage it. Jump-start the vehicle instead.
Towing with a commercial tow
truck
Please read the introductory information and
heed the Warnings and Notice
236.
To help avoid damaging the vehicle, have it towed
only by a professional towing company. Read and
heed the following information:
General information
Never let the vehicle be towed at speeds above
30 mph (50 km/h).
Never let the vehicle be towed for more than
30 miles (50 km).
www.carobook.com
and on page
Towing manual transmission vehicles
— Release the parking brake.
— Shift the transmission to Neutral (N).
— If possible, have the vehicle towed with the front
wheels off the ground.
— If necessary, the vehicle can also be towed with
the rear wheels off the ground →
Towing automatic or DSG transmission vehicles
— Release the parking brake.
— Shift the transmission to Neutral (N).
— Tow the vehicle only with its front wheels off the
ground → .
Special towing instructions for vehicles with all-
wheel drive (4MOTION)
— To help prevent unnecessary damage, vehicles
with all-wheel drive (4MOTION) must be trans-
ported on a flatbed truck.
— To load the vehicle on the flatbed, use the towing
eye found in the vehicle tool kit and attach it to
the front anchorage → page 227, Vehicle tool kit,
→ page 239, Installing the front towing eye.
When not to tow your vehicle
If there is little or no oil in the transmission because
of damage to your vehicle, it must be moved with
the drive wheels off the ground. The vehicle can only
be towed if its ignition is switched on and its electri-
cal system is operating.
In the following situations, the vehicle cannot be
towed and must be transported on a flatbed truck
or trailer:
— If the front and rear wheels cannot turn.
— If the vehicle battery is dead (because the elec-
tronic steering column lock cannot be released, if
engaged). Vehicles with an electronic parking
brake: If the electronic parking brake was engag-
ed when the battery died, it cannot be released.
— If you have to tow an automatic or DSG transmis-
sion vehicle more than 30 miles (50 km).
— If the steering or the wheel clearance might be
impaired, for example, after an accident.
WARNING
It is not safe for children or anyone else to ride in
a vehicle that is being towed.
·
Never let children or anyone else remain in the
vehicle while it is being towed.
.
Towing 237