Multitech MultiModem MTCBA-G-F1 User Manual

Multitech MultiModem MTCBA-G-F1 User Manual

Gprs wireless modem
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Summary of Contents for Multitech MultiModem MTCBA-G-F1

  • Page 1: Multimodem Gprs

    ® MultiModem GPRS Wireless Modem MTCBA-G-F1/F2 User Guide...
  • Page 2 Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc., to notify any person or organization of such revisions or changes. Check Multi-Tech’s Web site for current versions of our product documentation.
  • Page 3: Table Of Contents

    Fused DC Power Cable Dimensions...26 How to Change the Fuse ...26 Appendix A – Warranty and Repairs ...27 Appendix B - Waste Electrical and Electronic Equipment (WEEE) Statement ...29 Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide Contents Table of Contents...
  • Page 4: Chapter 1 - Product Description And Specifications

    Specifications Product Description The Multi-Tech MultiModem® GPRS is an external data/fax/voice wireless modem. It also supports mobile originated short message service (SMS) and mobile-terminated SMS. It offers standards-based multi-band GPRS Class 10 performance. This ready-to-deploy, standalone modem allows developers to add wireless communication to products with a minimum of development time and expense.
  • Page 5: Installation Instructions For Hazardous Locations

    Wireless MultiModem. • In the unlikely event of a fault in the Wireless MultiModem, contact Multi-Tech Tech Support. Your Responsibility This Wireless MultiModem is your responsibility. Please treat it with care respecting all local regulations. It is not a toy.
  • Page 6: Specifications

    Class 1 and Class 2 Group 3 compatible. GPRS Class 10. Coding schemes: CS1 to CS4. Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide Chapter 1 – Product Description and Specifications GPRS Class 10 operation Dual-band 850/1900 or 900/1800 GSM/GPRS Up to 85K bps 14.4K GSM circuit switched data transparent and non-transparent...
  • Page 7: Electrical Characteristics

    <2 VSWR Typical Radiated Gain 0 dBi on azimuth plane Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide Chapter 1 – Product Description and Specifications The device is permanently powered (when connected to the power supply). Voltage range : 5 to 32V DC...
  • Page 8: Interfaces

    AT commands for the GPRS wireless modem are published in a separate Reference Guide included on the MultiModem CD and posted on the Multi-Tech web site. IP commands for GPRS modems are also published in a separate Reference Guide included on the MultiModem CD and posted on the Multi-Tech web site.
  • Page 9: Chapter 2 - Activation And Installation

    Step 1 – Activate Your Wireless Account Pre-Configured Multi-Tech Products Each Multi-Tech wireless product has been pre-configured to operate on a wireless network. Activate Your Wireless Account Please see the wireless account Activation Notices located on the MultiModem CD. Choose the one for your wireless network provider and follow the directions to activate your account.
  • Page 10: Step 3 - Hook Up The Antenna, Serial Cable, And Power

    Connect both sides of the serial and control cable (15-pin Sub D connector on the modem side). Serial & Control Connector To Serial Port of PC Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide Chapter 2 – Activation and Installation...
  • Page 11 DC fuse/terminal block). Warning Over-voltage protection is provided on the device. To ensure complete protection, you may want to add additional filtering to the DC input Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide Chapter 2 – Activation and Installation...
  • Page 12: Step 4 - Optional - Attach The Modem To A Flat Surface

    Slide the mounting bridles into the corresponding slots on the backside of the modem chassis. Attach the modem with two screws to the mounting surface at the desired location on the equipment. Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide Chapter 2 – Activation and Installation...
  • Page 13: Step 5 - Install The Modem Driver

    A Properties screen will open for the Multi-Tech modem. Click on the tab labeled Diagnostics. In the middle of the screen, click on the Query Modem button. Windows will now try to query the Multi-Tech modem. If this process passes, the second box on this screen will show the columns Command and Response.
  • Page 14: Chapter 3 - Using Your Wireless Modem

    AT commands can be used to operate, configure, and query your modem. A reference guide to the GPRS commands is included on the MultiModem CD and on the Multi-Tech Web site. The following two commands let you query signal strength and roaming status.
  • Page 15: Establishing A Voice Call

    Disconnect: Type: +++ Wait about one second to see an OK response. Then type: ATH Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide (Operation not allowed) Notes: • The phone number you are calling is entered between the displayed brackets.
  • Page 16: Using Short Message Services (Sms)

    The modem will respond OK. Note: The x represents an index location. The n stands for the type of messages to delete. Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem "REC UNREAD" Shows received unread messages.
  • Page 17: Sms Examples

    (set to Phase 2) +CSMS: 1,1,1 at+cnmi=2,2,0,0,0 (set to receive SMS and route directly to TE) +CMT: "+17632273726",,"06/03/17,13:59:18+00" (message received and directly routed to TE) TEST2 Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem...
  • Page 18 (set to Phase 2+) +CSMS: 1,1,1 at+cnmi=2,2,0,0,0 (set to receive SMS and route directly to TE) +CMT: "+17632273726",,"06/03/17,14:01:17+00" (message received and directly routed to TE) TEST3 at+cnma (acknowledge that message has been received) Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide...
  • Page 19: Internet Access

    Multi-Tech Systems, Inc. will not be responsible for any charges on your cellular bill. If you have any questions about billing, service plans, service charges, etc., please contact your provider for more information.
  • Page 20 PC, you will be required to select the proper modem to use. If asked, please select the Multi-Tech wireless modem that has been installed. On the Connection Name screen in the ISP Name box, type in a name for your new connection. You can give it any name that you would like.
  • Page 21: Mobile Phonetools

    Chapter 3 – Using Your Wireless Modem Mobile PhoneTools For initial configuration of your wireless device, Multi-Tech offers a Windows® based mobile PhoneTools Mobile PhoneTools is a communication software program included on your MultiModem CD. You can install this program onto your PC and use it for making Internet connections, voice calls, SMS messaging, and email.
  • Page 22: Chapter 4 - Troubleshooting And Frequently Asked Questions

    Chapter 4 – Troubleshooting and Frequently Asked Questions Troubleshooting Examples Before calling the Multi-Tech Technical Support, check to the following connections: • The right antenna is connected to the modem • The serial cable connection is correct • The power is connected correctly and the power lights on the modem are on •...
  • Page 23: Frequently Asked Questions

    Supports up to 160 characters maximum. • In PDU mode using 7-bit, the modem still supports 160 characters, but in 8-bit the modem will support only 70 characters. Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide Chapter 4 – Troubleshooting and Frequently Asked Questions...
  • Page 24 Here is an example of how to send an SMS message to an email account: AT+CMGS=”0000” > email@multitech.com My message goes here. <ctrl +Z> Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide Chapter 4 – Troubleshooting and Frequently Asked Questions...
  • Page 25: Chapter 6 - Reference Information

    Chapter 6 – Reference Information Chapter 6 – Reference Information Wireless Modem Reference Information Data Cable Diagram – No Voice Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide...
  • Page 26: Data Cable Diagram - With Voice

    Chapter 6 – Reference Information Data Cable Diagram – with Voice Fused DC Power Cable Dimensions How to Change the Fuse The Fused DC power cable is provided when a single unit is purchased. Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide...
  • Page 27: Appendix A - Warranty And Repairs

    Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two, five, or ten years (depending on model) from date of purchase, or if proof of purchase is not provided, two, five, or ten years (depending on model) from date of shipment.
  • Page 28: Repair Procedures For International Distributors

    Repair Procedures for International Distributors International distributors should contact their MTS International sales representative for information about the repair of Multi-Tech product(s). Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our International Technical Support department at +(763)717-5863.
  • Page 29: Appendix B - Waste Electrical And Electronic Equipment (Weee) Statement

    Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE Directive covers all Multi-Tech products imported into the EU as of August 13, 2005. EU-based manufacturers, distributors, retailers and importers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.

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