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AT&T Collaborate
Description
If you don't answer the new call, it will
be routed to your voicemail (if
available) or to your chosen "when I
don't answer" call treatment.
If you don't want to be notified when
callers are waiting, turn Call Waiting off
for the current call.
Account codes
Account codes enable Collaborate to
track outbound call data by account or
category. You may be assigned 1 of
these types of account codes:
•
Mandatory—For all calls except
911, you're always prompted and
must enter an account code when
calling outside your company.
•
Optional—You can enter an
account code when calling outside
your company (optional). Before
you enter an account code, enter a
feature access code. For more
information, see
Feature access
codes.
Block and unblock Caller ID
When Caller ID is turned on, your
number and name appear on the
phones you call.
If permitted by your company, you can
block your caller ID:
•
For a single call outside your
company
•
For all phone calls
Your administrator can block your line's
caller ID for all calls.
Call Transfer
You can transfer a call to any extension
within your company or to any 10-digit
January 16, 2018
© 2018 AT&T Intellectual Property. All rights reserved. AT&T and Globe logo are registered trademarks of AT&T Intellectual
Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
How to use the feature
Call using a mandatory account code
1.
Enter the phone number you want to
call.
2.
When prompted, enter the account
code.
Use an optional account code on a call
Enter *50.
1.
2.
When prompted, enter the account
code.
3.
Enter the phone number you want to
call.
Block your caller ID for a single call
•
Enter *67 and the number you want to
call.
•
Pick up the handset, press
Speakerphone, or press the Dial soft
key.
Unblock your caller ID for a single call
•
Enter *65 and the number you want to
call.
•
Pick up the handset.
Block your caller ID for all calls
•
Enter *31, and then pick up the handset.
Unblock your caller ID for all calls
•
Enter #31, and then pick up the handset.
1.
During a call, do 1 of these things:
−
To use the default transfer type,
press Transfer.
Polycom VVX 300 series phones
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