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5.4. Hardware installation
5.4.1. Mounting the Device
Below you will find some recommendation on how to mount the device. Please also refer to the
recommendations
of the manufacturer.
Since the internal antenna of the Basic Tracker is located on the top side, the device should be mounted with the
device logo viewing to the open sky for the best device performance with not less than ¾ of metal-free area. The Basic
Tracker has IP67 protection class and the best performance is reached if mounted outside of the vehicle.
The Basic Tracker can be fixed at the machine via plastic cable straps, velcro, double-sided tape or suitable glue and
should be mounted with the device name view to the open sky.
Figure 8. Mounting with adhesive tape
The mounting material is not included in the scope of supply.
As the main plug connector does not include a lock, fasten the cable harness with a suitable strain
relief near the main plug connector to avoid transmitting any tension, strains, or vibrations. It must
be ensured that the cable cannot be accidentally pulled out.
Ensure that there is a minimum bending radius of 8 times the outer diameter of the cable harness.
Problems with the radio connection can be caused by insufficient antenna alignment, interferences,
and RF-damping labels. Do not stick RF-damping labels onto the housing of the device.
6. Troubleshooting and maintenance
This chapter contains advice on eliminating possible errors and notes on maintenance.
6.1. Troubleshooting
Table 9. Troubleshooting
Problem
Device is without any
function
Device is stuck in sleep
mode
If you do not find the solution to your problem within this manual, please contact the support. See chapter
Basic Tracker Device Manual
Advice
Check the power supply.
Check if terminal 15 and the power supply are connected.
Mounting
Service and
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