Motorola LM2000 User Manual
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Motorola LM2000 User Manual

Motorola LM2000 User Manual

Motorola lm2000: users guide
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Table of Contents

Welcome ..........................................................................................1
Radio Operations ....................................................................1
Phone Operations ...................................................................1
Message Mail™ ......................................................................1
Programming Menu ...............................................................1
Integrated Multi-Service Mobile ..................................................2
Display ....................................................................................4
Overview of Options ..............................................................5
Turning On/Off Your Mobile Unit ...............................................6
Automatic Turn On/Off .........................................................6
Call-in-Progress Protection ....................................................6
Adjusting Volumes .........................................................................7
Escalert ....................................................................................7
Microphone Mute ...................................................................7
Operating Your Mobile Unit ..........................................................8
Radio Calls ..............................................................................8
Phone Calls .............................................................................8
Group Call ........................................................................................9
Service Area Selection...................................................................10
Local Area .....................................................................................10
Targeted Area ...............................................................................11
Wide Area ......................................................................................13
Talkgroup Selection .....................................................................14
Service Area Restriction................................................................16
PTT - ID .......................................................................................16
Private Call ....................................................................................17
Making a Private Call ...........................................................17
Receiving a Private Call .......................................................20
Call Alert™ ....................................................................................21
Sending a Call Alert .............................................................21
Receiving a Call Alert ..........................................................23
Call Alert Stacking.........................................................................24
Receiving a Call Alert with Stacking ...................................24
Responding to a Call Alert with Stacking ...........................24
USER'S GUIDE
LM2000/m370

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  • Page 1: Table Of Contents

    Making a Private Call ...17 Receiving a Private Call ...20 Call Alert™ ...21 Sending a Call Alert ...21 Receiving a Call Alert ...23 Call Alert Stacking...24 Receiving a Call Alert with Stacking ...24 Responding to a Call Alert with Stacking ...24 USER’S GUIDE LM2000/m370...
  • Page 2 Programming Menu Examples ...55 ADDITIONAL INFORMATION FeaturesBenefits ...71 Important General Safety Information ...73 Cleaning Instructions ...76 Status Indicator Table...77 Error Message Table...77 Index ...81 , Motorola, Call Alert, Message Mail, and Fast Access are trademarks of Motorola, Inc. LM2000/m370 USER’S GUIDE...

  • Page 3: Getting Started

    There are four groups of capabilities explained in this guide: Radio Operations With Radio Operations, you can communicate with a group of individuals (Group Call mode) or privately with a single person (Private Call mode). You can also send a Call Alert™ to an indi- vidual, indicating that you want to speak with them.

  • Page 4: Integrated Multi-Service Mobile

    1. Status Indicators 2. Mute Key 3. Volume Control Keys 4. Alphanumeric Display 5. Option Keys 6. Directional Keys 7. Group Mode Key PRVT 8. Private Mode Key 9. Alphanumeric Keypad 10. Power (On/Off) Key 11. Speaker LM2000/m370 O.K. AS...
  • Page 5 7. Group Mode Key—Used for one-to-many radio communica- tion. 8. Private Mode Key—Used for one-to-one private radio com- munication. 9. Alphanumeric Keypad—Used for direct entry of radio IDs, service area IDs, talkgroup IDs, phone numbers, or names.

  • Page 6: Display

    At this point, scrolling using the keys will cause any additional options to appear. USER’S GUIDE Line 3—Options ) points to the line you are work- can be ) located directly below it. LM2000/m370...

  • Page 7: Overview Of Options

    Overview of Options The options presented on the third line of the display allow easy access to all of the advanced features. Below is an overview of the options available from within each mode. GROUP PRVT PHONE LM2000/m370 USER’S GUIDE...

  • Page 8: Turning On/Off Your Mobile Unit

    When using your mobile unit while the engine is off, you are operating on your vehicle’s battery power, and may drain the battery. In Group or Private mode, you must be transmitting in order for Call-in-Progress Protection to operate. LM2000/m370...

  • Page 9: Adjusting Volumes

    . To mute the microphone, press the Mute Key ( SEN D located on the side of your unit. A solid yellow status indicator lights when the microphone is muted. LM2000/m370 USER’S GUIDE ) to adjust: You can also adjust the Ear-...

  • Page 10: Operating Your Mobile Unit

    Radio Calls To make a radio call, after selecting the appropriate ID, lift the handset to your ear and press the PTT to talk. Wait for the chirp to begin speaking. Release the PTT to listen.

  • Page 11: Group Call

    GROUP A Group Call consists of a service area and a talkgroup. Service areas are geographic areas of coverage for your radio. Your specific service areas are defined by your service provider. A talkgroup is an organization of radio users who communicate with each other.

  • Page 12: Service Area Selection

    A Local-Area Group Call allows you to communicate with talk- group members located in the service area you are currently in. Your radio automatically updates your Local Area as you travel from one service area to another. Dispatchers are always included in a Local-Area call, regardless of their location.

  • Page 13: Targeted Area

    1. Area 6 is your current Local Area. Talkgroup 7 is your selected talkgroup.) 1. Press GROUP 2. Press 3. Press 4. Press PTT LM2000/m370 USER’S GUIDE When in the Local Area, the word “LOCAL” appears before the service area ID or name. Service area ID #1 has been programmed with a name, Centreville.
  • Page 14 Auto Scroll feature. Auto Scroll allows you to quickly scroll through your lists. Pressing PTT allows you to talk with the “TALKGRP 7” members currently in the “MIDWAY” service area. Pressing confirms your service area selection without initiating a Group Call. LM2000/m370...

  • Page 15: Wide Area

    (Example: Select Wide Area. Area 6 is your current Local Area. Talkgroup 7 is your selected talkgroup.) 1. Press GROUP 2. Press 3. Press PTT or LM2000/m370 USER’S GUIDE When “LOCAL” appears on the display, press once to locate Wide Area. “WIDE AREA” is at the end of your service area list.

  • Page 16: Talkgroup Selection

    Group Call Talkgroup Selection A talkgroup is an organization of radio users who communicate with each other. Your unit is equipped with a pre-programmed list of talkgroups. You can add, edit, or erase talkgroups. You can also assign names (aliases) to them. (See the “Programming Menu”...
  • Page 17 1. Press GROUP 2. Press 3. Press 4. Press PTT or LM2000/m370 USER’S GUIDE To transmit, press PTT; to listen only, press The word “TALKGRP” appears before the talkgroup ID unless a name has been programmed.

  • Page 18: Service Area Restriction

    PTT-ID is an optional feature which may be offered by your ser- vice provider. When enabled, PTT-ID permits you to view the radio ID or name of the talkgroup member (if the radio ID has been aliased in your programmed list) speaking in a Group Call.

  • Page 19: Private Call

    Allows you to use the keypad to input radio IDs. (Example: Make a Private Call to Jane. Her radio ID is 12. Jack’s radio ID is 1. The last Private Call or Call Alert was with radio ID 5.) 1. Press PRVT 2.
  • Page 20 Allows you to use the keys to scroll through memory for radio IDs. When programmed, names appear in place of radio IDs. (Example: Call Mark who is the 13th entry in your radio ID list. Jane is 12th.) 1. Press PRVT 2.
  • Page 21 Private Call • Alpha Search Alpha Search allows you to select a radio ID by entering the first letter of the name (alias) associated with it. If no name is stored under a letter, the unit automatically searches forward, alphabeti- cally, until the next name is found.

  • Page 22: Receiving A Private Call

    When idle in radio Group or Private modes (not talking or listen- ing), you are able to receive incoming phone calls or Message Mail notifications. When talk- ing or listening, however, phone calls and Message Mail notifiactions are not received. LM2000/m370...

  • Page 23: Call Alert

    • Direct Entry Allows you to use the keypad to input radio IDs. (Example: Send a Call Alert to Jane. Her radio ID is 12. Jack’s radio ID is 1. The last Private Call or Call Alert was with Mark.) 1.
  • Page 24 An alert tone and the following message are presented when the Call Alert successfully reaches the targeted unit. The list of radio IDs and names used to ini- tiate a Call Alert is the same list that is used in Private Conversation. LM2000/m370...

  • Page 25: Receiving A Call Alert

    • To silence the recurring alert tones only, press any key (except PTT). LM2000/m370 USER’S GUIDE The person’s ID appearing on the display is stored as the last radio ID received. When programmed, names appear in place of radio IDs.

  • Page 26: Call Alert Stacking

    “Queue”. 2. Press to scroll to the Call Alert to which you wish to respond. 3. Press the PTT to respond to the Call Alert. After responding to the Alert, it is removed from the Stack. LM2000/m370 USER’S GUIDE...

  • Page 27: Phone Operations

    Allows you to use the keypad to enter phone numbers. (Example: Call 555-5343.) 1. Press PHONE 2. Press 3. Enter the remaining numbers. LM2000/m370 USER’S GUIDE PHONE When idle in phone mode, you are able to receive incoming radio calls (Group Calls, Private Calls, and Call Alerts).
  • Page 28 Speed dialing allows you to select a stored number by entering its memory location. (Example: Call Tom whose phone number is stored in speed-dial loca- tion 9.) 1. Press PHONE 2. Press USER’S GUIDE Using either hands-free or handset operation, you must press EN D terminate a phone call. LM2000/m370...
  • Page 29 When programmed, names appear in place of phone numbers. (Example: Select Sam from your phone list. Sam is stored in speed-dial location 2.) 1. Press PHONE 2. Press LM2000/m370 USER’S GUIDE Select the option to see the phone number associated with Tom. 555-1212 is the last number dialed.
  • Page 30 (Example: Make a phone call to Luke. The key beginning with J, K, and L.) 1. Press PHONE 2. Press USER’S GUIDE Press and hold the keys to activate the Auto Scroll feature. Auto Scroll allows you to quickly scroll through your lists. is used for names LM2000/m370...
  • Page 31 Phone Operations 3. Press three times. 4. Press SEN D LM2000/m370 USER’S GUIDE To select a letter: 1st press = 1st letter; 2nd press = 2nd letter; 3rd press = 3rd letter. If several names in the list begin with the same letter, use the view other names.

  • Page 32: Receiving A Phone Call

    Lifting the handset from the cradle automatically answers the call. EN D DTMF tones and Burst DTMF sequences made during a call can be re- dialed by pressing SEN D LM2000/m370...

  • Page 33: Last Number Redial

    Mute also disables the microphone during phone calls, prevent- ing the other party from hearing you. A solid yellow status indica- tor lights when the microphone is muted. LM2000/m370 USER’S GUIDE SEN D instead of...

  • Page 34: Silent Memo Pad

    The first pair of option keys is displayed auto- matically. 555-3567 is the last number stored. At this point, pressing SEN D causes 555-3567 to be dialed. Pressing here auto- SEN D matically stores and places a phone call to 555-2121. LM2000/m370...

  • Page 35: Call Forwarding

    • Turning On Forward All Calls (Using Direct Dial) (Example: Forward all your calls to the office, 555-1234.) 1. Press PHONE 2. Press LM2000/m370 USER’S GUIDE To select by Memory Scroll, Speed Dial, or Alpha Search, use the same procedure described in “Phone Operations.”...
  • Page 36 The last number selected for Forward All Calls appears on the display. Move the to Line 3 and press to find Each time the mobile unit is turned on, a message reminds you that For- ward All Calls is on. LM2000/m370...
  • Page 37 Phone Operations • Turning Off Forward All Calls 1. Press PHONE 2. Press 3. Press 4. Press 5. Press LM2000/m370 USER’S GUIDE The last number selected for Forward All Calls appears on the display.

  • Page 38: Busy Transfer

    Your phone is out-of-reach when you have traveled beyond the range of the system, involved in a radio call, or your mobile unit is turned off. You can select the phone number to which your calls are to be transferred by: Direct Dial, Memory Scroll, Speed Dial, or Alpha Search.
  • Page 39 Phone Operations 1. Press 2. Press 3. Press 4. Enter 5555432. 5. Press 6. Press LM2000/m370 USER’S GUIDE If Forward All Calls is on, Busy Transfer, No- Answer Transfer, and No-Reach Transfer can- not be accessed. The last number selected for No-Reach Transfer appears on the display.
  • Page 40 1. Press 2. Press 3. Press 4. Press USER’S GUIDE The last number used for No-Reach Transfer appears on the display. The steps for turning these features off are the same except for step 3; press , or as appropriate. LM2000/m370...

  • Page 41: Call Forwarding Recall

    This feature places a call on hold. Placing a call on hold allows you to make a second call. You can alternate between the two calls by pressing (Example: Place Joe on hold and call Bob, 555-5781.) While talking with Joe, 1. Press LM2000/m370 USER’S GUIDE to Line 3 and...
  • Page 42 2 of the display next to the These calls cannot be joined to form a three- way call. Pressing terminates EN D the active call and auto- matically returns you to the other call. LM2000/m370...

  • Page 43: Call Waiting

    A distinctive tone and a display message alert you of an incoming phone call. • Answering a Call Waiting (Example: You are talking to Joe, and you receive another call.) 1. Press LM2000/m370 USER’S GUIDE At this point pressing terminates your EN D call with Joe.
  • Page 44 Phone Operations 2. Press EN D • Rejecting a Call Waiting If you are unable to take the call: Press USER’S GUIDE Pressing automati- EN D cally returns you to the first conversation. LM2000/m370...
  • Page 45 After your phone call is completed, Call Waiting is automatically turned back on. 1. Press PHONE 2. Press 3. Press twice. 4. Press 5. Press LM2000/m370 USER’S GUIDE You are now ready to make a call without interruption from Call Waiting.
  • Page 46 Phone Operations LM2000/m370 USER’S GUIDE...

  • Page 47: Message Mail

    This allows you to scan the message head- ers and then select those messages you want to read. (Example: Read and save message 2.) 1. Press PHONE 2. Press LM2000/m370 USER’S GUIDE Message Mail may be read at any time without interrupting radio or phone operation.
  • Page 48 Use the to scan through the message headers. At this point, pressing allows you to view the entire message. automatically appears on the last screen of each message. To delete a message, press LM2000/m370...

  • Page 49: Message Mail Call Back

    Receiving New Mail Alert tones signal incoming Mes- sage Mail. In addition, the following message is displayed: • To read your mail immediately, press LM2000/m370 USER’S GUIDE The time and date are displayed as hours:min- utes, month/day. SEN D Pressing...
  • Page 50 Message Mail LM2000/m370 USER’S GUIDE...

  • Page 51: Programming Menu

    Programming Menu Table Feature Own Phone Number Signal Strength Indicator Manual Lock Automatic Lock LM2000/m370 USER’S GUIDE The Programming Menu can be accessed using the option key at any time without interrupting radio or phone operation. Fast Access can be used at any time other than dur- ing a phone conversation.
  • Page 52 Note: Your mobile unit must be on for this feature to operate. Displays duration of the most recent phone call. Set ON to automatically display the Last Call Timer at the end of each phone call. LM2000/m370...
  • Page 53 Private ID List Programming Talkgroup ID List Programming Area ID List Programming Ringer Volume Earpiece Volume LM2000/m370 USER’S GUIDE Function Displays cumulative airtime of all phone calls since last reset. Displays cumulative airtime of all phone calls. Set ON to have your...
  • Page 54 This enables the person at the remote deskset to adjust his volume appropriately. When this feature is disabled, control of the voume is given back to the user, with the volume staying at the default level until changed. LM2000/m370...
  • Page 55 Set Baud Rate Set the modem baud rate (m470 only) between the radio and the PC for circuit data. (See Circuit Data User’s Guide - publication number 68P81084C18). LM2000/m370 USER’S GUIDE Function Change your secret 4-digit passcode from initial setting of 0000.
  • Page 56 Programming Menu Data Ringer Volume (m470 only) USER’S GUIDE Set default data ringer vol- ume using the volume con- trol keys. (See Circuit Data User’s Guide - publication number 68P81084C18). LM2000/m370...

  • Page 57: Programming Menu Examples

    Menu • Auto Answer (Using (Example: Turn Auto Answer ON.) 1. Press GROUP 2. Press twice. 3. Press 4. Press LM2000/m370 USER’S GUIDE can also be accessed from PHONE modes. PRVT At this point, pressing takes you to the first feature (own phone...
  • Page 58 Direct Enter from the keypad or scroll using the keys. At this point, you can Direct Enter or scroll to another feature. can also be accessed from PRVT modes. GROUP LM2000/m370...
  • Page 59 (Example: Add Al, 555-5431 to the phone list in the next available speed-dial location.) 1. Press , move to Line 3. PRVT LM2000/m370 USER’S GUIDE At this point, you can Direct Enter or scroll to another feature. can also be...
  • Page 60 Programming Menu 2. Press 3. Press 4. Press 5. Press 6. Press USER’S GUIDE At this point, you can Direct Enter or scroll to another feature. LM2000/m370...
  • Page 61 Programming Menu 7. Enter 5555431. 8. Press 9. Press 10. Press 11. Press three times. LM2000/m370 USER’S GUIDE To erase a character, press . To clear all characters, press and hold Entering a name is optional. At this point, you can store only the number by pressing again.
  • Page 62 You can Direct Enter a differ- ent location number rang- ing between 1-99. A warning message is dis- played when you attempt to store a number in a loca- tion that is already used. A confirmation message is displayed. LM2000/m370...
  • Page 63 • Editing an Entry (Using Fast Access) (Example: Change the first number in your phone list to 555-5483.) 1. Press 2. Press 3. Press 4. Press 5. Press LM2000/m370 USER’S GUIDE Fast Access can be used from within any mode: PHONE GROUP PRVT...
  • Page 64 Programming Menu Press 7. Enter 5555483. 8. Press 9. Press USER’S GUIDE At this point, the name can be changed using the proce- dure described in “Adding an Entry” above. LM2000/m370...
  • Page 65 • Erasing an Entry (Using Fast Access) (Example: Erase Anne which is the first entry in your phone list.) 1. Press 2. Press 3. Press twice. LM2000/m370 USER’S GUIDE A confirmation message is displayed. Fast Access can be used from within any mode:...
  • Page 66 A stored phone entry can be selected by: entering the speed-dial location or Memory Scroll. In Radio ID, Talkgroup, and Ser- vice Area List Program- ming, an entry is accessed by Memory Scroll only. can also be accessed from PRVT modes. GROUP LM2000/m370...
  • Page 67 Programming Menu 3. Press 4. Press 5. Press 6. Press and hold Volume Decrease ( ). 7. Press LM2000/m370 USER’S GUIDE The Volume Control keys ( ) are located on the side of the unit. During a conversation, pressing the Volume Control...
  • Page 68 Fast Access can be used from within any mode: PHONE GROUP PRVT If you are setting the passcode for the first time, the old code is ØØØØ. Your Passcode must be four digits long. It will appear as “****” on the display. LM2000/m370...
  • Page 69 Programming Menu 5. Re-enter the new code. A confirmation message is displayed. LM2000/m370 USER’S GUIDE...
  • Page 70 . The cur- PHONE GROUP PRVT rently selected NAM is displayed. When programmed, the phone number also appears; this is your own phone number. At this point, your unit begins a system registra- tion routine onto the NAM #2 system. LM2000/m370...
  • Page 71 • Preferred Network ID (Using Fast Access) (Example: Select “ROAM ALL” for the 3rd entry in the list.) 1. Press 2. Press 3. Press twice. 4. Press 5. Press LM2000/m370 USER’S GUIDE Fast Access can be used from within any mode: PHONE GROUP PRVT...
  • Page 72 A confirmation message is displayed. When roaming, your unit will first attempt to regis- ter onto the first and sec- ond Networks in the list. If it cannot successfully register, it will then attempt to register onto any Network. LM2000/m370...

  • Page 73: Additional Information

    Assures you of crystal clear sound, less static, fewer dropped calls, and improved security. Direct Entry Allows you to quickly enter radio IDs and phone numbers using the keypad. DTMF Tones Dual-Tone Multi-Frequency Tones; allow access to services such as voice mail and answering machines.
  • Page 74 Informs you, at a glance, when your unit is roaming, engaged in a call, or muted. Talkgroup Selection Allows you to direct Group Calls to a spe- cific group of individuals. Theft Alarm Alerts you of an unauthorized use of your vehicle. USER’S GUIDE LM2000/m370...

  • Page 75: Important General Safety Information

    RF exposure guidelines. Motorola iDEN products comply with these standards. • Antenna and Installation Considerations All equipment must be properly installed according to Motorola installation instructions. Use only the supplied or an approved antenna. Unauthorized antennas, modifications, or attachments could impair call quality, damage the radio, or result in violation of the ICNRP or the FCC.
  • Page 76 Additional Information Do not operate the radio when any person is within 6 inches (0.15 meters) of the antenna. That person may be using a pacemaker, a hearing aid or other personal electronic device which may not be adequately shielded.
  • Page 77 Additional Information • Potentially Explosive Atmospheres Turn your radio OFF when in any area with a potentially explosive atmosphere. It is rare, but your radio or its accessories could generate sparks which might trigger an explosion. W A R N I N G Areas with a potentially explosive atmosphere are often, but not always, clearly marked.

  • Page 78: Cleaning Instructions

    Clean the external surfaces of the handset with a damp cloth, using a mild solution of dishwashing detergent and water. Some household cleaners may contain chemicals which could seriously damage the housing. Avoid the use of any petroleum-based solvent cleaners. Also, avoid applying liquids directly on the unit. USER’S GUIDE LM2000/m370...

  • Page 79: Status Indicator Table

    The entered number is not valid The network does not recognize your mobile unit. The targeted unit of your call is either busy, out-of- range, or turned off. Please try again later. LM2000/m370 USER’S GUIDE Illuminates While: Talking/Transmitting In Service...
  • Page 80 The targeted unit that you are trying to contact is busy in a Private Call. This service has been restricted by your service provider or it has not been purchased. This feature is not available on the current net- work. LM2000/m370 USER’S GUIDE...
  • Page 81 An operational fault has occurred. Turn your unit off and contact your sales representative immedi- ately. The device currently connected to the unit has not been designed to operate with your unit. LM2000/m370 USER’S GUIDE...
  • Page 82 Additional Information LM2000/m370 USER’S GUIDE...
  • Page 83 30 ______________________ 31 ______________________ 32 ______________________ 33 ______________________ 34 ______________________ 35 ______________________ Emergency Numbers Police_______________________ State Patrol __________________ Fire ________________________ Radio IDs Loc. Name 1 _______________________ 2 _______________________ 3 _______________________ 4 _______________________ 5 _______________________ 6 _______________________ 7 _______________________ 8 _______________________...
  • Page 84 OWNER’S INFORMATION Mobile Equipment Identifier (IMEI) _____________________________ NAM#2____________________ NAM#3____________________ Personal Radio ID _______ Passcode (4 digits) ________ Date Purchased ______________ Dealer Telephone Number _______________________ Customer Service Number _______________________...

  • Page 85: Index

    Call Forwarding ... 1, 33, 71 Call Forwarding Recall ... 39 Call Hold... 39, 71 Call in Progress Protection... 6 Call Waiting ... 1, 41, 71 Call-in-Progress ... 71 Change Passcode... 53 Change Service Key... 53 Cleaning Instructions ... 76 LM2000/m370 USER’S GUIDE...
  • Page 86 Feature Reset... 53 Features ... 71 Forward All Calls... 33 Group ... 9 Group Call... 1, 9, 71 Group Mode Key ... 3 Handset ... 6 Handset Operation ... 71 Hands-Free...3, 71 Horn and Lights ... 50, 71 LM2000/m370 USER’S GUIDE...
  • Page 87 Message Mail ... 1, 45, 72 Microphone ... 3 Microphone Mute... 7 Mode ... 3 Mute Key ... 3 NAM Selection ... 53, 68 Names ... 3 New Mail ... 47 No-Answer Transfer ... 36 No-Reach Transfer... 36 LM2000/m370 USER’S GUIDE...
  • Page 88 Programming Menu Table ... 49 PTT - ID... 16 Push to Talk (PTT) Button... 3 Radio Calls... 8 Radio Frequency Energy... 73 Radio IDs ... 3 Radio Operation ... 1, 72 Resettable Timer ... 51 Ringer... 3 Ringer Volume...7, 51 USER’S GUIDE LM2000/m370...
  • Page 89 Targeted Area... 10, 11 Theft Alarm... 50, 72 Time-out timer ... 9 Total Call Timer... 51 Volume Control Keys ... 3 Volume Set Disable ... 52 Volume Set Tone ... 52 Welcome ... 1 Wide Area ... 10, 13 LM2000/m370 USER’S GUIDE...

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