Siemens WAX28EH1GB User Manual And Installation Instructions

Siemens WAX28EH1GB User Manual And Installation Instructions

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WM14XGH5GB
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Summary of Contents for Siemens WAX28EH1GB

  • Page 1 Washing machine WM14XGH5GB User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Table of contents 1 Safety ..........   4 10 Before using for the first time........   39 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 39 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........   40 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 40 1.6 Safe cleaning and mainten-...
  • Page 3 14 Childproof lock......   48 17.7 Cleaning the water outlet 14.1 Activating the childproof hose at the siphon .... 58 lock ......... 48 17.8 Cleaning the water inlet fil- 14.2 Deactivating the childproof ter ........... 59 lock ......... 48 18 Troubleshooting.......    61 15 Home Connect ......   48 19 Transportation, storage and 15.1 Connecting the appliance disposal ........
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the valve housing ▶ Preventing material damage 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter of terial damage and damage to the ap-...
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Do not use hard scouring pads or Add → Page 43 detergent based on ▶ cleaning sponges. the laundry's degree of soiling. Clean the appliance with nothing ▶ a For light to normal soiling, a smal- but water and a soft, damp cloth. ler amount of detergent is suffi- Remove all detergent residue, ▶...
  • Page 12: Energy Saving Mode

    en Installation and connection ATTENTION! 3.3 Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and Start/Reload ance.
  • Page 13: Contents Of Package

    Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Elbow for fixing the water out- Do not operate the appliance ▶...
  • Page 14: Removing The Transit Bolts

    en Installation and connection ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split.
  • Page 15: Removing The Transport Struts

    Installation and connection en Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Removing the transport Remove the four sleeves.
  • Page 16: Connecting The Appliance

    en Installation and connection Unscrew and remove the screws in Remove the transport strut. the vertical transport struts using a T20 screwdriver. 4.6 Connecting the appliance Remove the transport struts. Connecting the water inlet hose Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
  • Page 17: Aligning The Appliance

    Installation and connection en Water outlet connection types 4.7 Aligning the appliance This information is intended to help In order to reduce noise and vibra- you to connect this appliance to the tion and to prevent the appliance water outlet. from moving, align the appliance cor- Note: Please read the information in rectly.
  • Page 18: Connecting The Appliance To The Electricity Supply

    en Installation and connection Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.8 Connecting the appliance to the electricity supply Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance...
  • Page 19: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 20: Detergent Drawer

    en Familiarising yourself with your appliance 5.2 Detergent drawer Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡ Liquid starch ¡ Waterproofing agent Compartment I: ¡ Detergent for prewash ¡ Hygiene detergent 5.3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
  • Page 21 Familiarising yourself with your appliance en The selected programme setting is If a setting is activated, the display shown in the middle of the display. shows . The selection does not need to be confirmed again. Sub-menu The sub-menu closes automatically To select the settings you require, after a few seconds.
  • Page 22 en Display Display 6 Display The display shows the current settings, options or relevant information. Display Example: Display Display Designation Description 0:40 h Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining 10 h "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 23 Display en Display Designation Description Saving the pro- Save a programme → Page 45. gramme Set other programmes → Page 44. Other pro- grammes Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 48 Less Ironing...
  • Page 24 en Display Display Designation Description Tomato The stain type is activated. Energy consump- Energy consumption for the selected pro- tion gramme. : Low energy consumption ¡ : High energy consumption ¡ Water consump- Water consumption for the selected pro- tion gramme. : Low water consumption ¡...
  • Page 25: Buttons

    Buttons en Buttons 7 Buttons With the Options button, you can open the sub-menu for additional programme Buttons settings. The additional programme settings are listed in the overview for the buttons. The selection of programme settings depends on the programme that is set. You can see the selection options for each programme in the overview for → "Programmes", Page 28.
  • Page 26 en Buttons Button Selection Description Remote Start ¡ Activate If you briefly press the button, the ap- pliance will be enabled for remote ¡ Deactivate start via the Home Connect app ¡ Open the If you press the button for approx. 3 Home Connect seconds, the Home Connect menu menu...
  • Page 27 Buttons en Button Selection Description Rinse Hold ¡ Activate Activate or deactivate spinning and draining at the end of the washing ¡ Deactivate cycle. The laundry remains in the water after the last rinse cycle. → "Resuming the programme when the programme status is Rinse Hold", Page 47 Silent Wash ¡...
  • Page 28 en Programmes ⁠ Less Ironing ⁠ Water Plus ⁠ Soak ⁠ Silent Wash ⁠ Pre-wash ⁠ Rinse Hold ⁠ Extra rinse ⁠ stainRemoval System ⁠ varioSpeed  Max. spin speed 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 29 Programmes en – Less Ironing – Water Plus – Soak – Silent Wash – Pre-wash – Rinse Hold – Extra rinse – stainRemoval System – varioSpeed  Max. spin speed 1400 (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 30 en Programmes Less Ironing Water Plus Soak Silent Wash Pre-wash Rinse Hold Extra rinse stainRemoval System – varioSpeed  Max. spin speed 1200 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en – – – Less Ironing – – – Water Plus – – – Soak – – Silent Wash – – – Pre-wash – – Rinse Hold – – – Extra rinse – – – stainRemoval System – – – varioSpeed ...
  • Page 32 en Programmes – Less Ironing – Water Plus – – – Soak – – – Silent Wash – – – Pre-wash – Rinse Hold – Extra rinse – – – stainRemoval System – – – varioSpeed  Max. spin speed 1400 1400 1200 1200 (rpm)
  • Page 33 Programmes en – Less Ironing – Water Plus – Soak Silent Wash – Pre-wash – Rinse Hold – Extra rinse – stainRemoval System – varioSpeed  Max. spin speed 1200 (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 34 en Programmes Less Ironing Water Plus Soak Silent Wash Pre-wash Rinse Hold Extra rinse stainRemoval System varioSpeed  Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 35 Programmes en – – Less Ironing – Water Plus – – Soak – Silent Wash – – Pre-wash – Rinse Hold – Extra rinse – stainRemoval System – – – varioSpeed  Max. spin speed – 1400 (rpm) – Max. temperature (°C) Max.
  • Page 36 en Programmes Less Ironing Water Plus Soak Silent Wash Pre-wash Rinse Hold Extra rinse stainRemoval System varioSpeed  Max. spin speed 1400 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 37 Programmes en Less Ironing Water Plus Soak Silent Wash Pre-wash Rinse Hold Extra rinse stainRemoval System – varioSpeed  Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 38 en Programmes – Less Ironing – Water Plus – Soak ⁠ Silent Wash – Pre-wash ⁠ Rinse Hold ⁠ Extra rinse – stainRemoval System ⁠ varioSpeed  Max. spin speed 1200 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 39: Accessories

    Accessories en Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WZ10131 sion hose for cold water or AquaStop (approx. 2.50 Pedestal with drawer Install the appliance at a WZWP20W raised height so that it can be easily loaded and...
  • Page 40: Laundry

    en Laundry Pull out the detergent drawer. Press Start/Reload to start the pro- gramme. a The display shows the remaining programme duration. Start the first wash cycle or press to switch off the appliance. → "Basic operation", Page 44 Laundry 11 Laundry Laundry 11.1 Preparing the laundry Pour washing powder into com- partment II.
  • Page 41: Sorting Laundry

    Laundry en – Use a mesh laundry bag for To improve washing results and ▶ small items of laundry, such as prevent discolouration, sort the children's socks laundry according to the following – Some stubborn or dried-in stains criteria before washing. can be removed by washing –...
  • Page 42: Detergents And Care

    en Detergents and care products Symbol Washing process Recommended pro- gramme ⁠ Gentle Easy-Care ⁠ Particularly gentle Delicates/Silk for washing by hand Hand wash Wool Not suitable for machine-washing – Notes Detergents and care products 12 Detergents and care ¡ only use liquid detergents that are self-flowing products ¡...
  • Page 43: Detergent Dosage

    Detergents and care products en Tip: Visit www.cleanright.eu to find further information on detergents, care products and cleaning agents for domestic use. 12.2 Detergent dosage The detergent dosage depends on: You can find out how hard your ¡ The amount of laundry water is from your local water com- pany or measure it yourself using ¡...
  • Page 44: Basic Operation

    en Basic operation Setting additional programmes Basic operation 13 Basic operation Set the Others programme. Press to call up the sub- Basic operation menu for additional programmes. 13.1 Switching on the appli- ance Press ▶ Select a programme. Press Main menu to call up the main menu.
  • Page 45: Saving The Programme Settings

    Basic operation en Press Options to call up the main Open the door. menu. 13.4 Saving the programme settings Set the Memory programme. Press to call up the sub- menu for the memory pro- grammes. Make sure that the drum is empty. Load the laundry unfolded into the drum.
  • Page 46: Use The Measuring Aid For Liquid Detergent

    en Basic operation Press down on the insert and re- Slide the measuring aid forwards. move the detergent drawer. Fold the measuring aid down and Insert the measuring aid. click it into place. Insert the detergent drawer. Push in the detergent drawer. 13.8 Adding detergent and care product Notes...
  • Page 47: Starting The Programme

    Basic operation en Pour in detergent. The appliance door remains → "Detergent drawer", Page 20 locked for safety reasons if the temperature and water levels are If required, add the care product. high. Push in the detergent drawer. – If the temperature is high, start the Rinse programme.
  • Page 48: Switching Off The Appli- Ance

    en Childproof lock a The controls are locked. 13.14 Switching off the appli- a The childproof lock remains active ance even after the appliance has been switched off. Press 14.2 Deactivating the child- proof lock Requirement: To deactivate the childproof lock, the appliance must be switched on.
  • Page 49: Homeconnect

    Home Connect  en Tips ¡ Please consult the documents sup- plied by Home Connect. ¡ Please also follow the instructions in the Home Connect app. Notes ¡ Please note the safety precautions in this instruction manual and make sure that they are also ob- served when operating the appli- ance via the Home Connect app.
  • Page 50: Connecting Your Appliance To The Home Connect App

    en Home Connect Connect your appliance to the Home Connect app → Page 50. 15.3 Connecting your appli- ance to the Home Con- nect app Requirements ¡ The appliance is connected to the WLAN home network (Wi-Fi). ¡ The Home Connect app is open and you have logged on. Call up the Wi-Fi settings on the mobile device.
  • Page 51: Activating Wi-Fi On The Appliance

    Home Connect  en only when your home photovoltaic Press Start/Reload. system can provide sufficient energy a The display shows Delayed start. or the energy tariff is good. Press Remote Start Requirements a If the display shows Flex Start, ¡ The smart energy system (energy Flex Start is activated and the ap- manager) must use the EEBus Initi- pliance waits to be started by the...
  • Page 52: Deactivating Wi-Fi On The Appliance

    en Home Connect 15.6 Deactivating Wi-Fi on the 15.9 Remote diagnostics appliance Customer Service can use Remote Diagnostics to access your appliance Press and hold Remote Start if you contact them, have your appli- at least 3 seconds. ance connected to the Home Con- Select Wi-Fi on/off. nect server and if Remote Dia- Select off.
  • Page 53: Basic Settings

    Basic settings en Basic setting Description Basic settings 16 Basic settings Aut. network log- Connect the ap- pliance to a You can configure the appliance to Basic settings WLAN home net- meet your needs. work (Wi-Fi) with WPS function 16.1 Overview of the basic → Page 49 settings Man.
  • Page 54: Changing The Basic Set- Tings

    en Cleaning and servicing 16.2 Changing the basic set- 17.2 Cleaning the drum tings CAUTION To call up the basic settings for Risk of injury! the sub-menu, press and hold both Permanently washing at low temper- buttons Basic Settings 3 sec. for atures and a lack of ventilation for approx.
  • Page 55: Descaling

    Cleaning and servicing en Press out the insert upwards from Cleaning the opening for the deter- below. gent drawer. Clean the detergent drawer and in- Push in the detergent drawer. sert with water and a brush, and then dry them. 17.4 Descaling ATTENTION! The use of unsuitable descaling agents, e.g.
  • Page 56 en Cleaning and servicing Open the maintenance flap. Take the drain hose out of the holder. Remove the maintenance flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶...
  • Page 57 Cleaning and servicing en Insert the drain hose into the Clean the interior, the thread on holder. the pump cap and the pump hous- ing. Cleaning the drain pump The pump cap is comprised of two parts which can be taken apart for Note: Please read the information in cleaning.
  • Page 58: Cleaning The Intake Opening In The Rubber Gasket

    en Cleaning and servicing Insert the pump cap and screw it Check the intake opening for on as far as it will go. blockages and remove any block- ages. 90° The handle on the pump cap must be in a vertical position. Note: Do not use any sharp or poin- Insert the maintenance flap and ted objects.
  • Page 59: Cleaning The Water Inlet Filter

    Cleaning and servicing en Clean the water outlet hose and si- Cleaning the filter on the tap phon connecting piece. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
  • Page 60 en Cleaning and servicing Connect the water inlet hose and check for leaks.
  • Page 61: Troubleshooting

    Troubleshooting en Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 62 en Troubleshooting Fault Cause and troubleshooting The programme does You have not pressed Start/Reload. not start. Press Start/Reload. ▶ Door is not closed. Close the door. Press Start/Reload to start the programme. Childproof lock is activated. → "Deactivating the childproof lock", Page 48 ▶ Ready In is activated.
  • Page 63 Troubleshooting en Fault Cause and troubleshooting The water is not drain- Continue the programme by selecting Spin or ▶ ing. Drain and pressing Start/Reload. → "Resuming the programme when the programme status is Rinse Hold", Page 47 The water outlet hose is connected too high. Install the water outlet hose at a maximum height of ▶...
  • Page 64 en Troubleshooting Fault Cause and troubleshooting The programme dura- The unbalanced load detection system eliminates an tion changes during imbalance by repeatedly redistributing the laundry. the wash cycle. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum.
  • Page 65 Troubleshooting en Fault Cause and troubleshooting High spin speed not Select the programmes that are suitable for the ▶ reached. type of fabric. → "Programmes", Page 28 Unbalance load detection system is using a reduced spin speed to eliminate an unbalance. Redistribute the laundry in the drum. ▶...
  • Page 66 en Troubleshooting Fault Cause and troubleshooting Creasing. The spin speed is too high. The next time you run a wash cycle, set a lower ▶ spin speed. The load is too large. The next time you run a wash cycle, reduce the ▶...
  • Page 67 Troubleshooting en Fault Cause and troubleshooting The spin result is not Note: Where possible, mix large and small items in satisfactory. The laun- the drum. Different sized items of laundry distribute dry is too wet/too themselves better during the spin cycle. damp. Start the Spin programme.
  • Page 68: Transportation, Storage And Disposal

    en Transportation, storage and disposal Drain the remaining detergent 18.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 55 Requirement: The drain pump is Detach the hoses. empty. → Page 55 ATTENTION! Escaping water may 19.2 Inserting the transit cause material damage. bolts Do not open the door if you can ▶...
  • Page 69: Using The Appliance Again

    Transportation, storage and disposal en Insert all screws into the four 19.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
  • Page 70: Customer Service

    en Customer Service Make a note of your appliance's de- Customer Service 20 Customer Service tails and the Customer Service tele- phone number to find them again If you have any queries on use, are Customer Service quickly. unable to rectify faults on the appli- ance yourself or if your appliance 20.2 AQUA-STOP guarantee needs to be repaired, contact Cus-...
  • Page 71: Consumption Values

    Consumption values en Consumption values 21 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
  • Page 72: Technical Specifications

    2014/53/EU. (10 bar) A detailed RED Declaration of Con- formity can be found online at Length of the wa- 150 cm www.siemens-home.bsh-group.com ter inlet hose among the additional documents on Length of the wa- 150 cm the product page for your appliance. ter outlet hose...
  • Page 73: Declaration Of Conformity

    Declaration of Conformity en 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 76 Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001597425* 9001597425 (010414)

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