What To Do If - Motorola T2288 User Manual

       
You can't switch your phone on
Check the battery. Is it charged, properly fitted and are the contacts clean and dry? See 'Important Battery
Information'.
You can't make calls Check the signal strength meter in the display. If the signal is weak, move to an open space or, if you are in
a building, move closer to a window.
Check that your phone is switched on.
Check the Network Selection settings. Try Manual Selection, or try another network. See 'Network Search'.
Network and subscription dependent feature. Not available in all areas.
Check your Operator coverage map.
Is Restricted displayed? Check the Call Barring and Fixed Dialling settings.
Has the call charge limit been reached? Use your PIN2 code to reset the limit or contact your Service
Provider. See 'Set Total Charge Limit'.
Has a new SIM card been inserted? Check that no new restrictions have been imposed.
You can't receive calls Check the signal strength meter in the display. If the signal is weak, move to an open space or, if you are in
a building, move closer to a window.
Check the Call Diversion and Call Barring settings.
Check the Ringer settings. If it is off, there is no audible alert. See 'Ringer On or Off'.
You can't receive calls through Check your connections and ensure that they are inserted fully. The incoming call alert will only be sent to
your stereo headset the red or right earpiece on the stereo headset accessory.
Your phone won't unlock Have you inserted a new SIM card? Enter the new PIN code. See 'Entering Your SIM Card PIN Code'.
Do you have a replacement phone? Enter the default phone unlock code - 1234.
Have you forgotten the unlock code? Press
code).
Your PIN is blocked Enter the PIN unblocking code supplied with your SIM card (see 'Unblocking Your Phone').
Your PIN2 is blocked Enter the PIN2 unblocking code supplied with your SIM card (see 'Change SIM PIN2 Code').
Your SIM card won't work Is the card inserted the right way round? See 'SIM Card Insertion/Removal'.
Is the gold chip visibly damaged or scratched? Return the card to your Service Provider.
Check the SIM contacts. If they are dirty, clean them with an antistatic cloth.

What to do if...

to change the unlock code (you will need your security
What to do if... 79 English