Motorola iDEN i390 Getting Started
Motorola iDEN i390 Getting Started

Motorola iDEN i390 Getting Started

Iden digital portable multi-service phone
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Motorola
TM
iDEN
®
Digital Portable
68P81086C90
i390 - Multi-Service Phone

Getting Started

1
i390
GETTING STARTED

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Summary of Contents for Motorola iDEN i390

  • Page 1: Getting Started

    Motorola iDEN ® Digital Portable 68P81086C90 i390 - Multi-Service Phone Getting Started i390 GETTING STARTED...
  • Page 2 *68P81086C90* 68P81086C90-0...
  • Page 3: Table Of Contents

    CONTENTS Your Portable Phone ... 1 About Your Phone’s Features ... 1 Feature Locator ... 2 Battery ... 4 Charging the Battery ... 4 Attaching the Battery ... 4 Detaching the Battery ... 4 Low Battery ... 4 Display Icons ... 5 Powering On ...
  • Page 4 Receiving a Call Alert ... 21 Call Alert Stacking ... 21 Receiving a Call Alert with Stacking ... 21 Responding to a Call Alert in the Stack ... 21 Private Call ID Programming ... 22 Group Call ... 23 Group/Private Speaker ... 23 Making a Group Call ...
  • Page 5: Your Portable Phone

    YOUR PORTABLE PHONE ongratulations on purchasing your Motorola iDEN i390 digital portable phone. Superior features and state-of-the-art technology help to keep you in constant touch with all of your business and personal contacts. T he i390 phone is a multi-service communication unit that offers the...
  • Page 6: Feature Locator

    FEATURE LOCATOR 17. Touches de commande du volume 16. Bouton-poussoir de conversation 15. Touche MENU 14. DEL 13. Touche ON/OFF (mise sous/ hors tension) 12. Clavier alphanumérique 11. Haut-parleur 10. Microphone i390 1. Antenne 2. Écouteur 3. Affichage alphanumérique 4. Touches d’option 5.
  • Page 7 1. Antenna Extend for optimal signal. 2. Earpiece Hold to your ear to listen during phone calls and Group/Private low-audio communication . 3. Alphanumeric View up to four lines (up to 12 Display characters per line) on the display. 4. Option Keys Press to select the option that appears directly above the left or right key on the fourth line of the display.
  • Page 8: Battery

    BATTERY Charging the Battery You should charge the portable phone battery for at least 16 hours before you use it for the first time. This allows the battery to achieve its maximum capacity and life. Place the battery in the charger, as shown. You can also place the portable phone with the battery attached in the charger .
  • Page 9: Display Icons

    DISPLAY ICONS After you turn on the portable phone, icons appear along the top of the display to inform you of the following conditions. Signal Strength Indicator Shows the signal strength. Six bars indicate the strongest signal. Calls and messages may not be sent or received in weak signal areas.
  • Page 10: Powering On

    POWERING ON Press until a set of icons and squares appears on your display. (For a description of the icons, see page 5.) Then the message “Please Wait” displays while the unit registers on the system. The LED indicator located above the button shows the in-service states of your portable phone.
  • Page 11: Changing The Display Language

    CHANGING THE DISPLAY LANGUAGE You can customize your portable phone to operate in one of three languages: • English, Spanish, or Portuguese, or • English, Spanish, or French The choices that you have depend on your service provider. To change the display language: 1.
  • Page 12: Mode

    MODE Press to switch between Phone, Group, and Private Call modes. When your portable phone is in service, your display looks like the following screens for the Phone, Group Call, and Private Call modes. If the word “Ready” does not appear after the mode name in the display, your unit is out of service.
  • Page 13: Menu

    MENU Each mode has menu options that appear on the last line of the display. You can select available options in each mode. Phone Mode Menu Options Name Forwd Memo Wait Group Mode Menu Options Alert Area Private Mode Menu Options Alert Name To use menu options:...
  • Page 14 OTES i390 GETTING STARTED...
  • Page 15: Phone

    PHONE In Phone mode, you can make and receive phone calls, forward calls, use the call waiting and call hold features. MAKING A PHONE CALL Press until “Phone Ready” appears on your display. You are now in Phone mode. Phone mode allows you to place phone calls. You can receive incoming phone calls from any mode (Phone, Group, or Private).
  • Page 16: Emergency Dialing

    4. Press to place the call. 5. Press to hang up. Name Method 1. Press under “Name”. 2. Press the numeric key with the first letter of the name. 3. Press to scroll through the list. 4. Press to place the call. 5.
  • Page 17: Receiving A Phone Call

    RECEIVING A PHONE CALL 1. Press to answer an incoming phone call. Or, you may press any numeric key (0 through 9), the asterisk (*), or the pound sign (#). 2. Press to hang up. RECALLING YOUR OWN PHONE NUMBER 1.
  • Page 18: Call Forwarding

    CALL FORWARDING You can forward incoming phone calls to any number that you specify. Selecting a Call Forward Number You can select the call forward number in one of four ways: entering the number using the alphanumeric keypad, using the scroll keys to select the number from your phone list, using Name Search, or using Speed Dial.
  • Page 19: Call Waiting

    N O T E You must turn off Unconditional Call Forwarding before you can use Conditional Call Forwarding options. 1. Within Phone mode, press see “Forwd” on the last line of your display. 2. Press under “Forwd”. The next two screens display the conditional call- forwarding options.
  • Page 20: Call Hold

    Using the Call Waiting feature, you can answer an incoming call when you are on another call. Call Waiting is on unless you turn it off for a particular call. 1. You will hear a tone to alert you of an incoming call.
  • Page 21: Entering And Changing Names And Numbers

    Table 2: Entering an Alias on the Keypad Letter To enter the first letter on the keypad, press the key once. To enter the second letter on the keypad, press the key twice. To enter the third letter on the keypad, press the key three times.
  • Page 22 7. Press under “Store”. 8. After you enter all the desired numbers, press 9. Press under “Exit”. i390 under “Exit”. GETTING STARTED...
  • Page 23: Private Call

    PRIVATE CALL A Private Call is a one-to-one communication between two individuals. Each unit is identified by a name or a number that contains up to five digits. GROUP/PRIVATE SPEAKER You can hear the audio through either the earpiece or the speaker in Private mode.
  • Page 24: Name Method

    Name Method 1. Press until you see the “Name” menu option on the last line of your display. 2. Press under “Name”. 3. Press the key with the first letter of the name associated with the private ID. 4. Press to scroll through the list.
  • Page 25: Receiving A Call Alert

    Receiving a Call Alert When you receive a Call Alert, you hear a tone and see a message on your display. 1. Press the PTT button to return the Call Alert. 2. Press under “Clear” to clear the Call Alert, or press any key other than the PTT button to silence the alert tones.
  • Page 26: Private Call Id Programming

    PRIVATE CALL ID PROGRAMMING You can add private IDs to your Private Call list and store them with names or aliases. 1. Press 2. Press under “Ok”. The “21=Prvt Id List Program” line appears on your display. 3. Select the type of edit that you want to perform. To add a new entry, press Edit...
  • Page 27: Group Call

    GROUP CALL A Group Call is an instant communication between you and others in a selected talkgroup. A talkgroup is a pre-defined set of individuals who share a communication need. Talkgroups appear on your display as names or numbers; for example, Sales Reps, Service, Talkgrp10. GROUP/PRIVATE SPEAKER You can hear the audio through either the earpiece or the speaker in Group mode.
  • Page 28: Receiving A Group Call

    RECEIVING A GROUP CALL No action is necessary to receive a Group Call as long as your unit is not busy in an active Phone or Private Call. Any communication activity within the talkgroup that you select automatically switches your unit into Group mode. You will receive the talkgroup transmission as long as your phone is powered on.
  • Page 29: Voice Mail

    VOICE MAIL Your portable phone provides full support for Voice Mail. You can access this function from any mode by pressing menu option. When you receive new voice mail messages in your network-based voice mailbox, the icon appears on your display and you hear the Voice Mail alert tone (if Mail Notification Display is turned on).
  • Page 30 OTES i390 GETTING STARTED...
  • Page 31: Message Mail

    MESSAGE MAIL ™ Your portable phone provides full support for Message Mail. You can access this function from any mode by pressing menu option. Message Mail can be either a numeric page or a text message of up to 140 characters. Your portable phone can receive and store 16 mail messages at any time.
  • Page 32: Saving And Erasing Mail

    SAVING AND ERASING MAIL After you view a text or numeric message, you can either Save or Erase the message. Press under the desired option. AUTO CALL BACK You can respond to numeric pages and text messages containing a call- back number.
  • Page 33: Programming Menu Options

    PROGRAMMING MENU OPTIONS You can customize the settings on your portable phone using the Programming Menu. You may access the Programming Menu from any Mode (Phone, Group, or Private). 1. Press until you see “Prgm” on the display. 2. Press under “Prgm”.
  • Page 34 Table 3: Programming Menu Options Keypad Menu Option Number Auto Answer The following options require you to press two keypad numbers. For example, to enter keypad number 10, press 1 then press 0. Last Call Timer Automatic Display Timer Resettable Timer Total Call Timer One Minute Beep Phone List...
  • Page 35 Table 3: Programming Menu Options Keypad Menu Option Number Set Ring Style Mail Volume Earpiece Volume Keypad Volume Speaker Volume Speaker Volume Set Tone Silent Group Change Passcode Multi-Language Support i390 Function Allows you to select a distinct ring style for incoming phone calls.
  • Page 36 N O T E Contact your service provider before performing the shaded programming menu features below. Option Menu Option Number Feature Reset Master Clear Master Reset Change Service NAM Selection Preferred Network i390 Function Returns all feature settings to their original defaults. Performs Feature Reset and erase all stored lists.
  • Page 37: Error Messages

    ERROR MESSAGES You may receive error messages under certain conditions. Before contacting your service provider, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the error messages. Table 4: Error Messages Error Messages Number Not in Service User Not Available...
  • Page 38 Table 4: Error Messages Error Messages Self Check Error Self Check Fail i390 Message Description A fault was detected with your portable phone. Should this error recur, note the error code and contact your service provider. An operational fault was detected with your portable phone.
  • Page 39: Safety And General Information

    FCC regulated transmitters. Those guidelines are consistent with the safety standards* previously set by both U.S. and international standards bodies. The design of your Motorola two-way radio complies with the FCC guidelines and these standards. *American National Standards Institute (C95.1 - 1992)
  • Page 40 Speak directly into the mouthpiece and position the antenna up and over your shoulder. When using the radio as a traditional two-way radio while making group or private calls with the Group/ Private Speaker ON (no speaker icon visible in the display), hold the radio in a vertical position with the microphone one to two inches away from the lips.
  • Page 41 • Interference to Other Electronic Devices RF energy may affect improperly or inadequately shielded electronic operating and entertainment systems in motor vehicles. Check with the manufacturer or representative to determine if these systems are adequately shielded from external RF energy. Also check with the manufacturer of any equipment that has been added to the vehicle.
  • Page 42 • Children Do not allow children to play with your radio. It is not a toy. Children could hurt themselves or others (by poking themselves or others in the eye with the antenna, for example). Children also could damage the radio, or make calls that increase your service bills.
  • Page 43: Cleaning Instructions

    • For Vehicles Equipped with an Air Bag An air bag inflates with great force. DO NOT place objects, including communication equipment, in the area over the air bag or in the air bag deployment area. If the communication equipment is improperly installed and the air bag inflates, this could cause serious injury.
  • Page 44: Warranty Information

    80% of rated capacity, or the battery develops leakage. MOTOROLA, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.
  • Page 45 This warranty sets forth the full extent of MOTOROLA’S responsibilities regarding the Product, Repair, replacement or refund of the purchase price, at MOTOROLA’S options, is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES, INLCUDING WITHOUT...
  • Page 46 Product of non-MOTOROLA supplied equipment) which adversely affect performance of the Product or interfere with MOTOROLA’S normal warranty inspection and testing of the Product to verify any warranty claim. Product which has had the serial number removed or made illegible.
  • Page 47 MOTOROLA will defend, at its own expense, any suit brought against the end user purchaser to the extent that it is based on a claim that the Product or parts infringe a United States patent, and Motorola will pay those costs and damages finally awarded against the end user purchaser...
  • Page 48 80% of rated capacity, or the battery develops leakage. MOTOROLA, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.
  • Page 49 This warranty sets forth the full extent of MOTOROLA’S responsibilities regarding the Product, Repair, replacement or refund of the purchase price, at MOTOROLA’S options, is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES, INLCUDING WITHOUT...
  • Page 50 Product or parts infringe a patent, and Motorola will pay those costs and damages finally awarded against the end user purchaser in any such suit...
  • Page 51 That MOTOROLA will have sole control of the defense of such suit and all negotiations for its settlement or compromise; and Should the Product or parts become, or in MOTOROLA’S opinion be likely to become, the subject of a claim of infringement of a...
  • Page 52: Owner's Information

    OWNER’S INFORMATION Mobile Equipment Identifier (IMEI) _____________________________ Phone Number _____________________________ Own Private ID _____________________________ Date Purchased ______________ Dealer Telephone Number _______________________ Customer Service Number _______________________ RADIO ID DIRECTORY Private ID i390 Name GETTING STARTED...
  • Page 53: Talkgroup Id Directory

    Private ID TALKGROUP ID DIRECTORY Talkgroup ID i390 Name Name GETTING STARTED...
  • Page 54: Private Id Directory

    PRIVATE ID DIRECTORY Private ID TALKGROUP ID DIRECTORY Talkgroup ID i390 Name Name GETTING STARTED...

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