Troubleshooting - Electrolux EMM20D22B Installation & User Manual

12

TROUBLESHOOTING

WARNING!
Refer to the safety chapters.
Problem
The appliance does not
operate.
The lamp does not operate.
There is sparking in the
cavity.
The turntable set makes
scratching or grinding noise
or does not rotate smoothly.
The appliance stops operating
without a clear reason.
Microwave runs cooking cycle
but food does not heat up.
Steam accumulating on
microwave oven door or
leaking from vents.
Smoke during cooking
process.
If you cannot find a solution to the problem yourself,
contact your dealer or the customer service centre.
The necessary data for the customer service centre is on
the rating plate on the appliance.
We recommend that you write the data here:
Possible cause
The appliance is deactivated.
The appliance is not plugged in.
The fuse in the fuse box is blown.
The door is not closed properly.
The lamp is defective.
There are metal dishes or dishes with
metal trim.
There are metal skewers or
aluminium foil that touches the
interior walls.
There is an object or dirt below the
glass cooking tray.
There is a malfunction.
Internal self-resetting thermostat has
activated. The microwave is fitted
with a thermostat to protect internal
components from overheating.
Cooking foods with a high moisture
content will always produce steam.
Fat accumulated on cavity grill
element.
According to Waste of Electrical and Electronic Equipment
(WEEE) directive, WEEE should be separately collected and treated. If at any time in
future you need to dispose of this product please do NOT dispose of this product with
household waste. Please send this product to WEEE collecting points where available.
Remedy
Activate the appliance.
Plug in the appliance.
Check the fuse. If the fuse blows more than
one time, contact a qualified electrician.
Make sure that nothing blocks the door.
The lamp has to be replaced. Contact the
customer service centre.
Remove the dish from the appliance.
Make sure that the skewers and foil does not
touch the interior walls.
Clean the area below the glass cooking
tray including rollers. Check turntable roller
assembly and glass are installed correctly.
Check ventilation of the unit is not obstructed.
If this situation repeats with correct
installation call the customer service centre.
Once the thermostat's temperature has
reduced the unit should function normally.
Wait 5 minutes then try the appliance again.
This is a normal part of the cooking process.
Ensure inside of unit is cleaned regularly.
Model (M)
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Product number (PNC)
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Serial number (S.N.)
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