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TROUBLESHOOTING
GUIDE
Before you call a repair person for your oven, check this
list of possible problems and solutions.
You see sparks
or arcing.
• Remove any metallic utensils, cookware, or metal ties. If
using foil, use only narrow strips and allow at least one
inch between the foil and interior oven walls.
Neither
the oven's display
nor the oven
operate.
• Properly insert the plug into a grounded outlet.
• if the outlet is controlled by a wall switch, make sure the
wall switch is turned on.
• Remove the plug from the outlet, wait ten seconds, then
plug it in again.
Reset the circuit breaker or replace any blown fuse.
Plug another appliance into the outlet; if the other
appliance doesn't work, have a qualified electrician
repair the outlet.
Plug the oven into a different outlet.
The oven's
display
works,
but the power
won't
come
on.
• Make sure the door is closed securely.
• Check to see if packing material or other material is
stuck to the door seal.
, Check for door damage.
• Press STOP/CLEAR
pad twice and re-enter all cooking
instructions.
The turntable
makes
noises
or sticks.
• Clean the turntable, roller ring and oven floor.
• Make sure the turntable and roller ring are positioned
correctly.
Using your microwave
causes TV or radio
interference.
• This is similar to the interference caused by other small
appliances, such as hair dryers. Move your microwave
further away from other appliances, like your TV or
radio.
If you have a problem you cannot
solve, please call our service
line:
The power goes off before
the set time has
elapsed.
If there has not been a power outage, remove the plug
from the outlet, wait ten seconds, then plug it in again.
If there was a power outage, the time indicator will
display:
• Reset the clock and any cooking instructions.
• Reset the circuit breaker or replace any blown fuse.
The food is cooking
too slowly.
• Make sure the oven is on its own 20 amp circuit line.
Operating another appliance on the same circuit can
cause a voltage drop. If necessary, move the oven to its
own circuit.
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