The Door Will Not Open When The "Door" Button Is Pressed - Miele touchtronic W1215 Operating And Installation Manual

Frequently asked questions

The door will not open when the "Door" button is pressed.

Possible cause
The washer has no
power.
The washer is not
turned on.
The program lock is
activated.
The Child Lock function
is activated.
Power failure
The door was not
properly closed.
There is still water in
the drum and the
washer cannot drain it
away.
As a safeguard against scalding, the drum door cannot be opened if the wash
water temperature is over 130°F (55°C).
34
Insert the plug into the outlet.
Turn on the washer using the "On / Off" button.
Deactivate the program lock as described in "Locking
the washer - Electronic program lock".
Deactivate the Child Safety Lock as described in
"Locking the washer - Child Safety Lock".
To open the drum door, see "Frequently asked
questions - Opening the drum door during a power
failure."
Push on the drum door and at the same time, press
the "Door" button.
Clean the drain filter and the drain pump as
described in "Cleaning and Care - Cleaning the drain
pump".
Solution