Please take a moment to read through the entire manual before installing your new unit. Your chlorinator must be installed and operated as specified. While every effort has been made to ensure that the information contained in this guide is accurate and complete, no liability can be accepted for any errors or omissions. Pool Pro reserves the right to change the specifications of the hardware and software described herein at any time without prior notice.
personal injury the Power Pack is designed so that the Electrolytic Cell will only receive power when the pool pump is on. Otherwise, dangerous chlorine gas build-up can occur. If the pump is not installed to the AC Socket (pump outlet) on the Power Pack, then the installer must ensure that the Electrolytic Cell is never energized when the pool pump is OFF, or water is not flowing through the unit.
4. PREPARING THE POOL Check your salt levels in your pool before starting your unit. See Section 12.5 to perform a SALT TEST. Salt levels should be 3000-4000ppm (ideally 3500ppm). Salt levels below 3000ppm and above 4500ppm may damage equipment and void any warranty. To achieve this TDS with minerals, you may need to add 20-30% more product to the pool water.
Partially empty the Salt 3000 – 3500ppm Fortnightly Premium Pool Salt pool and refill it This is a guide only, does not constitute and should not be used as an alternative to specific professional advice. Pool Pro and The POPS Group Pty Ltd accept no liability for any damage, loss or harm associated with the use of this guide. Page 6 www.poolpro.com.au...
6. INSTALLATION DIAGRAM Ref # Item Ref # Item Ref # Item Pool Filter Pool Pump Cell Housing Heat Pump Chlorinator pH Controller IMPORTANT NOTES The pump rating must not exceed 8amps. Saltwater may damage electrical components in the Power Pack. WARNING: We DO NOT recommend the use of valves on the inlet or outlet of the cell housing.
7. INSTALLING THE CHLORINATOR POWER PACK The Neptune Digital Salt and Mineral Chlorinator has an Ingress Protection Rating of IP23 enabling it to be installed outdoors. Regulations require that the Power Pack shall be installed outside the pool zone. The Power Pack shall be installed according to AS/ NZS 3000 wiring rules.
9. CONTROL PANEL OPERATION IMPORTANT NOTES After 60 seconds of inactivity in any display, the display will return to the Main Screen. After 10 minutes of inactivity in any display, the LCD screen will dim. Simply press any button on the control panel to wake the screen.
10. INITIAL START-UP On initial startup of your Neptune chlorinator, the screen will run through a start-up sequence. Please wait until “START UP CLOCK SET” is displayed. SETTING THE CLOCK (time of day) 1. “START UP CLOCK SET” will display on the LCD screen. 2.
11. THE MAIN SCREEN The Main Screen displays the current settings for the chlorinator. Output = The output percentage. (●) symbol = Normal operation. T1 or T2 = “Single Timer Cycle” or “Dual Timer Cycle” is selected. Mode = ON, OFF or AUTO. HH:MM = The time of day in 24 hour format.
2. The cycle will automatically begin and run for 8 hours by default. 3. Press to adjust the run time. You cannot use any other functions while the Chlor Boost function is running. 4. Press to stop the cycle if needed, otherwise the chlorinator will revert back to normal settings once the cycle has finished.
12.5 SHORTCUT BUTTON: SALT TEST This function measures the salt level in the pool water. This function is a guide only. Have your pool water tested by your local Pool Pro Professional in order to add correct www.poolpro.com.au Page 13...
levels of salt/minerals, depending on the test results. 1. Ensure the cell is clear of calcium deposits (which may affect test results). 2. Press the shortcut button or enter Salt Test via the Main Menu. 3. The chlorinator will run a salt test, allow at least 30 seconds for an accurate reading. The LCD screen will display the test results and any action needed to be taken.
In areas where the water’s calcium hardness is low (less than 200ppm) cleaning of the cell may not be necessary. Where calcium levels exceed 200ppm, regular inspection of the cell is necessary. Cleaning with Pool Pro Cell Cleaner may be necessary. www.poolpro.com.au...
13.4 MAIN MENU: CHLOR BOOST See Section 12.2 on pages 11-12 (SHORTCUT BUTTON: CHLOR BOOST). 13.5 MAIN MENU: CHLOR SETTING This function controls the chlorine output of the chlorinator. Used for running the pump for longer hours (i.e. with a variable speed pump or for additional filtration). 1. Press the button to enter the Main Menu. Press to scroll through the menu.
3. Press to return to the Main Menu. Press again to return to the Main Screen. Contact your distributor or your local Pool Pro Professional for further information regarding the Service Menu. 13.12 MAIN MENU: SPA MODE This function allows you to adjust the settings for a spa.
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2. Press to adjust the setting between ON or OFF, then press to save. To set the run time of the pH Controller: The run time is programmed automatically when setting up the volume of the swimming pool in the chlorinator. The system calculates how many minutes per day your Neptune pH Controller runs based on the volume of your pool.
4. Check for pool debris, especially after backwashing. Check for calcium build-up on the electrode. Do not scratch or bend the cell plates. 5. If calcium build-up is present, use Pool Pro Cell Cleaner to clean the cell. We do not recommend the use of Hydrochloric Acid to clean the cell.
Air in the cell housing/water not covering water flow. the water sensor, check for closed valve, pump fault, burst pipe, etc. If none detected contact your local Pool Pro Professional for diagnosis. Low speed pump not Increase the speed of the pump until supplying sufficient housing is filled.
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Fault Indication Potential Cause Remedy No current flow Faulty Control or Main Check circuit breaker, possible faulty PCB - – no output. PCB. call for service. Everything Incorrect timer Press Power/Mode button until in ON displays OK but settings. mode. Does it work now? not turning on.
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Fault Indication Potential Cause Remedy Cell not Excessively high 1. See Calcium Hardness levels in Water cleaning, calcium, change of Balancing table (Page 6) and adjust water excessive direction time set too accordingly. 2. Change the Cell Cleaning calcium build high or faulty PCB.
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CODE DESCRIPTION NDC15PP 15g Power Pack NDC25PP 25g Power Pack NDC35PP 35g Power Pack NDC45PP 45g Power Pack NDC55PP 55g Power Pack Neptune Wire Loom-Multi PCD TB-GND Pin 1 to LCD PCB PPN00895 RB-GND Pin 1 Black PPN00364 Front Case PPN00365 Top Vent Cover PPN00367...
18. TECHNICAL SUPPORT For product support contact your local distributor or Pool Pro directly by emailing service@poolpro.com.au. Installations and repairs should only be carried out by qualified persons or Pool Pro appointed agents. Pool Pro reserves the right to refuse warranty if any damage caused to the chlorinator or auxiliary pool equipment that is not a result of a manufacturer’s defect.
7: Products sold by the manufacturer are designed for use with swimming pool water balanced in accordance with the Langelier Saturation Index (AS 3633-1989) with a pH range of 6.8-7.8. The chlorine level should not exceed 4ppm and the salt level should not exceed 4500ppm.
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