Table of Contents
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Table of Contents
Troubleshooting
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Summary of Contents for Pool Pro Neptune Series
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Page 2: Table Of Contents
Congratulations on your recent purchase of your new Neptune Digital Salt Water Chlorinator. Thank you for supporting Pool Pro Products. Please read this manual carefully before installing, maintaining or troubleshooting your Neptune Digital Salt Water Chlorinator. While every effort has been made to ensure that the information contained in this guide is accurate and complete, no liability can be accepted for any errors or omissions. -
Page 3: Warnings & Safety Instructions
● If the carton or product has been damaged or is wet: do not install the product, contact your Pool Pro stockist. ● The product must be installed in accordance with AS/NZS 3000 Wiring Standards and must be installed at least 3.5m away from the pool. -
Page 4: Packaging Contents
PACKAGING CONTENTS Wall Power Cell housing with 2 x 50/40 2 x green User mounting pack unions reducing wall plugs manual bracket bushes with screws TOOLS NEEDED Drill with Basic PVC Hacksaw PVC primer No.2 6mm drill bit fittings & glue Phillips head screwdriver INSTALLATION DIAGRAM... -
Page 5: Preparing The Pool
Some pool builders do not recommend the addition of salt for a period of time following completion of the swimming pool. Use Pool Pro Ultrafine Pool Salt or Pool Pro Premium Pool Salt at the rate of 3.5kg per 1000L of pool water. Mineral/magnesium chloride salts can also be used, including Neptune Mineral Salt. -
Page 6: Water Balancing
This is a guide only, does not constitute and should not be used as an alternative to specific professional advice. Pool Pro and The POPS Group Pty Ltd accept no liability for any damage, loss or harm associated with the use of this guide. -
Page 7: Control Panel Operation
- Scrolls up any menus. - Adjusts values of any options selected. - Scrolls down any menus. - Adjusts values of any options selected. - Exits menus. - Returns to the previous screen. Used during service by qualified Pool Pro Professionals. www.poolpro.com.au Page 7... -
Page 8: Initial Start-Up
INITIAL START-UP Turn on the chlorinator unit by pressing the button. Wait for the chlorinator unit to run through a start-up sequence. SETTING THE CLOCK (time of day) 1. “START UP CLOCK SET” will display on the LCD screen. 2. “HH” will flash. Press to change the hour. -
Page 9: The Main Screen
THE MAIN SCREEN The Main Screen displays the current settings for the chlorinator. Output = The output percentage. (●) symbol = Normal operation. T1 or T2 = “Single Timer Cycle” or “Dual Timer Cycle” is selected. Mode = ON, OFF or AUTO. HH:MM = The time of day in 24 hour format. -
Page 10: Brightness
time if desired (up to 3 minutes). If you need to stop the pump during the cycle, press to stop the pump immediately. Press to start the pump again. 4. When the cycle has finished the pump will stop. Ensure the water in the filter’s sight glass is clear, then press . -
Page 11: Chlor Boost
CHLOR BOOST This function sets the chlorinator and pump to operate for 8 hours at 100% output, known as Chlor Boost or Superchlorination (extra sanitising time). 1. Press the shortcut button or enter Chlor Boost via the Main Menu. 2. The cycle will automatically begin and run for 8 hours by default. 3. - Page 12 Ideal Summer settings: 6am - 10am and 4pm - 10pm (less hours for small pools, more hours for extreme weather). Ideal Winter settings: See Winter Mode on page 14. 1. Press the shortcut button or enter Clock/Timer via the Main Menu. 2.
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Page 13: Contrast
This function measures the salt level in the pool water. This function is a guide only. Have your pool water tested by your local Pool Pro Professional in order to add correct levels of salt/minerals, depending on the test results. -
Page 14: Service Menu
2. Press to scroll through the following details: Model, Run Hours, Pool Size, Internal Temperature, Polarity, Output, Mineral Type, Factory Defaults, Software Version. Contact your distributor or your local Pool Pro Professional for further information regarding the Service Menu. SPA MODE This function allows you to adjust the settings for a spa. -
Page 15: Maintenance
4. Check for pool debris, especially after backwashing. Check for calcium build-up on the electrode. Do not scratch or bend the cell plates. 5. If calcium build-up is present, use Pool Pro Cell Cleaner to clean the cell. We do not recommend the use of Hydrochloric Acid to clean the cell. -
Page 16: Troubleshooting
Water flow fault. No water flow or low Air in the cell housing, check for closed water flow. valve, pump fault, burst pipe, etc. If none detected contact your local Pool Pro Professional for diagnosis. Low speed pump not Increase the speed of the pump until supplying sufficient housing is filled. - Page 17 Fault Indication Potential Cause Remedy No current flow Faulty Control or Main Check circuit breaker, possible faulty PCB - – no output. PCB. call for service. Everything Incorrect timer Press Power/Mode button until in ON displays OK but settings. mode. Does it work now? not turning on.
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Page 18: Troubleshooting
Fault Indication Potential Cause Remedy Cell not Excessively high 1. See Calcium Hardness levels in Water cleaning, calcium, change of Balancing table (Page 6) and adjust water excessive direction time set too accordingly. 2. Change the Cell Cleaning calcium build high or faulty PCB. -
Page 19: Schematics
SCHEMATICS www.poolpro.com.au Page 19... - Page 20 CODE DESCRIPTION PPNDC15PP 15 Power Pack PPNDC25_35_45PP 25/35 Power Pack PPNDC55PP 45/55 Power Pack Neptune Wire Loom-Multi PCD TB-GND Pin 1 to LCD PCB PPN00895 RB-GND Pin 1 Black PPN00364 Front Case PPN00365 Top Vent Cover PPN00367 Front Flap PPN00437 Decal Sticker (Set Of 2) PPN00693 Multi Triac Main PCB...
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Page 21: Chlorine Production Specifications
Neptune Wire Loom - Terminal Block 1 Pin 2 to Terminal Block 35 - 2 Pin 2 Red 36 PPN00485 Neptune Ribbon Cable with Red line and Header Sockets 37 PPN00008 Wire Loom CC-05 - Earth Wire CPP/CPPS/Neptune Models 38 PPN00036 CPP/CPPS/Neptune Cable Tie 3mm 39 PPN00560 CPP/CPPS/Neptune Green Wall Plugs... -
Page 22: Technical Support
TECHNICAL SUPPORT For product support contact your local distributor or Pool Pro direct on Ph 1800 143 788 Fax 1800 778 820 Email service@poolpro.com.au Web www.poolpro.com.au. Information in this guide is intended to provide general information on a particular subject(s) in good faith and is not an exhaustive treatment of such subject(s). Its use is... - Page 23 In the unlikely event that you have a problem with any Pool Pro product, simply contact the original place of purchase.
- Page 24 More products in the Neptune range... PUMPS | SAND & CARTRIDGE FILTERS | CHLORINATORS | CLEANERS...
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