Pool Pro Neptune NDC25 Troubleshooting Manual

Hide thumbs Also See for Neptune NDC25:

For Neptune NDC & Pool Pro MineralX Chlorinators

If your pool has high or hard calcium levels it can cause a build up on your cell. We recommend that you follow the

below steps to decrease and reduce future build up levels.

Press the OK button on your chlorinator to enter the main menu.

1. Use the + or – buttons to reach menu 3. Cell Cleaning.

2. Press "OK". The below screen will display:

3. Use the – button to decrease the cell cleaning time to 6 hours

cell as the cell will go into reverse mode more regularly. (Note: the decreased time will not need to be increased

once the cell is cleaned).

4. Press "OK" to save.

5. If your water test from your pool shop shows your pool has high or hard calcium levels, we recommend using

Pool Pro Salt Cell Protector, this will soften any calcium build up and make the cell easier to clean.

www.poolpro.com.au

TROUBLESHOOTING GUIDE

ISSUE: EXCESSIVE BUILD UP ON CELL

IMPORTANT

The cell cleaning time should NEVER be below 6 hours.

Cell cleaning times BELOW 6 hours for 35g/45g/55g models,

and cell cleaning times BELOW 8 hours for 25g models,

will void the warranty.

. This will prevent the excessive build upon the

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Table of Contents

Do you have a question about the Neptune NDC25 and is the answer not in the manual?

Page 1 5. If your water test from your pool shop shows your pool has high or hard calcium levels, we recommend using Pool Pro Salt Cell Protector, this will soften any calcium build up and make the cell easier to clean.
Page 2 Please refer to the chart below showing the recommended water balance levels for your chlorinator to produce chlorine. RECOMMENDED WATER BALANCE LEVELS TDS Value – Neptune NDC Models 3000 – 4000 TDS Value – Pool Pro MineralX Models 1200 – 1800 for MineralX models Stabiliser 30 – 60 7.2 – 7.6 Phosphate www.poolpro.com.au...
Page 3 Neptune NDC45 (Bi-Polar Cell) 22.5 – 24 Neptune NDC55 (Bi-Polar Cell) 27 – 30 Pool Pro MineralX NDCMX25 25 – 28 Pool Pro MineralX NDCMX35 17 – 19 If your readings do not fall within the recommended range, we recommend that you increase your chlorinator running time by 1-2 hours.
Page 4 ISSUE: UNIT SHUTTING OFF DUE TO OVERHEATING REMEDY: CHANGE UNIT’S INTERNAL TEMPERATURE High salt levels can cause your chlorinator to shut off (this is a default setting to ensure the chlorinator does not burn out) – if your pool has high salt you will need to add fresh water to dilute the salt levels as soon as possible. ** see page 2 and 3 for instructions on how to perform a salt test** The internal temperature threshold of your chlorinator can be increased to prevent it from shutting off whilst the salt levels in the pool are being amended to fall within the recommended levels.

Neptune ndc35 Neptune ndc45 Neptune ndc55Mineralx ndcmx25Mineralx ndcmx35