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Index Braille BASIC Service Manual

Printer for continuous tractor-fed paper
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SERVICE MANUAL
INDEX BASIC
Version 3.0
BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-(0)920 203080 • TELEFAX +46-(0)920 203085 • E-MAIL info@indexbraille.com • http://www.indexbraille.com

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  • Page 1 SERVICE MANUAL INDEX BASIC Version 3.0 BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-(0)920 203080 • TELEFAX +46-(0)920 203085 • E-MAIL info@indexbraille.com • http://www.indexbraille.com...

  • Page 3: Table Of Contents

    Index Basic Servicemanual v 3.0 Contents: Unpacking Page 4 Paperhandling Fuses LED indicator Removing the Printinghead Printinghead Removing the Mainboard Mainboard Opening the Sidecovers Mounting the Printinghead Test Printinghead Front panel Powersupply / voltage Stabilize the Printinghead motor Sparepartlist Fault detection Serial numbers, dates FAQ’s...

  • Page 4: Unpacking

    Index Basic Servicemanual v 3.0 Unpacking Save carton Unit should only be shipped in original packing! BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...
  • Page 5 Index Basic Servicemanual v 3.0 Unpacking Remove transport locker When shipping Always remember to lock the printinghead! BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...

  • Page 6: Paperhandling

    Index Basic Servicemanual v 3.0 Paperhandling BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...
  • Page 7 Index Basic Servicemanual v 3.0 Paperhandling Unlocked Locked Papersensor Note! If changing tractors, be sure that the dots are aligned BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...
  • Page 8 Index Basic Servicemanual v 3.0 Paperhandling unlock BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...
  • Page 9 Index Basic Servicemanual v 3.0 Paperhandling Stretch paper lock Double click! BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...

  • Page 10: Fuses

    Index Basic Servicemanual v 3.0 Fuses Fuse: T 4.0 Fuse: T 6.3 BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...

  • Page 11: Led Indicator

    Index Basic Servicemanual v 3.0 LED indicator 1. 2. 3. 4. 5. 6. 7. 8. 1. 12 V Light = 12V DC Ok! 2. 40 V Light = 40V DC Ok! 3. 5 V Light = 5V DC Ok! 4. - 5.

  • Page 12: Removing The Printinghead

    Index Basic Servicemanual v 3.0 Removing the Printinghead dismount BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...
  • Page 13 Index Basic Servicemanual v 3.0 Removing the Printinghead BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...

  • Page 14: Printinghead

    Index Basic Servicemanual v 3.0 Printinghead BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...
  • Page 15 Index Basic Servicemanual v 3.0 Printinghead On line+Power on, and then on line again BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...
  • Page 16 Index Basic Servicemanual v 3.0 Printinghead BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...

  • Page 17: Removing The Mainboard

    Index Basic Servicemanual v 3.0 Removing the Mainboard ATTENTION! Observe precautions for handling. Electrostatic sensitive devices. BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...
  • Page 18 Index Basic Servicemanual v 3.0 Removing the Mainboard Printinghead Paperfeed BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...

  • Page 19: Mainboard

    Index Basic Servicemanual v 3.0 Mainboard Powerregulator for 5V + 12V. Stepmotor driver. Control circuite for powermodule (controlmodule). Powermodule for hammers (powermodule). Output connector for hammers. Fifo and buffer circuite for controlmodule. CPU, MC68230 FC 16. Controlcircuite for: stepmotor, fan, feeder, fifo clock and LED.

  • Page 20: Opening The Sidecovers

    Index Basic Servicemanual v 3.0 Opening the Sidecovers BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...
  • Page 21 Index Basic Servicemanual v 3.0 Opening the Sidecovers BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...

  • Page 22: Mounting The Printinghead

    Index Basic Servicemanual v 3.0 Mounting the Printinghead BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...
  • Page 23 Index Basic Servicemanual v 3.0 Mounting the Printinghead Connect the cable BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...

  • Page 24: Test Printinghead

    Index Basic Servicemanual v 3.0 Test Printinghead Logic to test faulty hammer or driving electronic Hammer The forming hammers, 6 positive and 7 negative, are of similar type as used for daisy wheel printers. They have an expected life time of 200.000.000 strokes and the hammer tip is based hardened steel to ensure maximum life time.
  • Page 25 Index Basic Servicemanual v 3.0 Test Printinghead Picture A Picture B Picture C BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...
  • Page 26 Index Basic Servicemanual v 3.0 Test Printinghead In case of a hammer problem. Check that the hammer plunge moving smoothly without friction by pressing an axle from the back hole of the hammer, movement 3.8 mm. Measure the resistance of the hammer, it should be 1.9-2.0 Ohm. If there is any additional friction on the plunge, clean the plunge of the hammer with a soft clutch.
  • Page 27 Index Basic Servicemanual v 3.0 Test Printinghead Our problem was on hammer six. In below table you can see that it can be a result of driving circuit no U38. NOTE! To go further and check it is necessary to have a good knowledge in computer hardware and a proper oscillochope with a probe available.

  • Page 28: Front Panel

    Index Basic Servicemanual v 3.0 Front panel PIN 1 PIN 2 PIN 3 PIN 4 PIN 5 PIN 6 PIN 7 PIN 8 PIN 9 X1. PIN 6 X2. PIN 3 X3. PIN 2 X4. PIN 1 GROUP NORMAL ON LINE...

  • Page 29: Powersupply / Voltage

    Index Basic Servicemanual v 3.0 Powersupply / voltage 36.5 V 50-60 Hz 4.5A 42 V Connect to transistor MJ 11016 BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...

  • Page 30: Stabilize The Printinghead Motor

    Index Basic Servicemanual v 3.0 Stabilize the Printinghead motor (old Basic up to serialno: 21400, approx) 31023 13040 2.6 mm ST 3.5x32 32012 32055 Note! Remove Mainboard before drilling the hole BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...

  • Page 31: Sparepartlist

    Index Basic Servicemanual v 3.0 Sparepartlist 23068 35081 32045 32035 60079 60080 35092 32055 16000 32012 16002 16010 16025 23090 32012 35095 16022 30040 40000 35031 35100 43004 30030 41002 40020 40010 43005 18010 35090 16026 35020 43006 31713 BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...
  • Page 32 Index Basic Servicemanual v 3.0 Sparepartlist 22040 22031 60042 11050 (x2) 12030 35070 11075 (x2) 23051 21034 18052 (x13) 23033 (x2) (405x14mm) 18010 (x2) 23041 (x2) 21024 23080 21040 11011 (x5) 23068 43010 22021 22011 BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...
  • Page 33 Index Basic Servicemanual v 3.0 Sparepartlist 34030 32024 31033 40000 35090 32035 43005 23066 43010 32055 23064 32012 40020 32120 32057 BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...
  • Page 34 Index Basic Servicemanual v 3.0 Sparepartlist 31042 11011 60080 41002 32057 35081 11050 (x2) 16025 (x2) 62100 30018 30018 40110 31053 31033 35092 23064 23066 40100 30017 BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...
  • Page 35 Index Basic Servicemanual v 3.0 Sparepartlist 60004 60022 60042 61699 61355 61016 60720 61370 61356 11056 31053 41002 40000 23090 31042 31033 32012 40010 32057 31023 23035 23033 (393x14mm) (405x14mm) BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...
  • Page 36 Index Basic Servicemanual v 3.0 Sparepartlist 16022 30017 31713 18051 (x2) 35032 30018 61692 60061 16025 32057 31042 31023 61990 31053 31033 BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...

  • Page 37: Fault Detection

    Clean the axle with alcohol. Gearbar is wornout Exchange the gearbar Can not load Different versions of Install the new version of the program in Basic. own braille table the program in the Then load the own tables into Basic. printer and support...
  • Page 38 Run “install.exe”. This will install the software on directory c:\Basic\ba303 and start up the program to install on Basic. g) Next time you start the program run “basic” on c:\Basic\ba303 and follow the menu instruction. BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...

  • Page 39: Serial Numbers, Dates

    Index Basic Servicemanual v 3.0 Serial Number, dates & HW, SW and mechanical changes Basic D/S From Date Type Change Comments ser.no 20763 4/4 –97 3.01 Mounting of Print head motor Improved stability of motor. bracket in aluminium extrusion Bug fix Japanese interline 2.2 mm...

  • Page 40: Faq's

    Older Duxbury Braille translator does not display Set the global settings for Index Everest Index Basic D/S in the list of embosser settings. Upgrade limitations Everest < version 6 = maximum 5.48 > version 6 = latest release on the web...

  • Page 41: Support Form

    Index Basic Servicemanual v 3.0 Support form Use this form to send your support requests to Index Braille. This form is also available at: www.indexbraille.com/suppreq.htm Name Title Organisation Department Mailing address Shipping address City Zip Code State Country Phone E-mail...
  • Page 42 Index Basic Servicemanual v 3.0 BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...
  • Page 43 Index Basic Servicemanual v 3.0 BOX 155 • S-954 23 GAMMELSTAD • SWEDEN • PHONE +46-920 203080 • TELEFAX +46-920 203085 • www.indexbraille.com • E-MAIL info@indexbraille.com...

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