Rollz Motion Electric User Manual
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Rollz Motion Electric User Manual

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Rollz Motion Electric
EN - English user manual
Version 2022.04

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Summary of Contents for Rollz Motion Electric

  • Page 1 Rollz Motion Electric EN - English user manual Version 2022.04...
  • Page 2 Version 2022.04...
  • Page 3 USER MANUAL The rollator and electric wheelchair in one Rollz Motion Electric Version 2022.04...
  • Page 4 Details below to be filled in by the distributor: Rollz Motion Electric serial number: Distributor name: Distributor address: Distributor phone number: Distributor e-mail address: Date of sale: Version 2022.04...
  • Page 5 ® © Copyright 2022 Rollz® International BV This is a translation of the original Dutch user manual of the Rollz Motion Electric. This user manual is based on the information available at the time it was created. It is possible that the information in this document will be changed. The purchased product can be slightly different to the one described in this user manual.

  • Page 6: Table Of Contents

    Safety instructions Warnings Unsuitable circumstances Electromagnetic interference Who may benefit from this product Who should not use the Rollz Motion Electric (contraindication) Reuse Unpacking Check if your delivery is complete Attaching the push support and joystick controller Attaching the 3-in-1 holder...
  • Page 7 Reversing Going up a curb Getting off the pavement safely Slopes Transfers Seating position Specifications for Rollz Motion Electric Product specifications Information about the material Product measurements Ergonomics dimensions Technical details Error codes and solutions Error code listing...
  • Page 8 Disconnecting the battery Storing the Rollz Motion Electric Battery maintenance (Daily) Cables and connections (Weekly) Motors (Every month) Push-controller and joystick controller (Every 3 months) Washing the seat cover Brake performance (Daily) Adjusting the brakes Brake adjustments at the top of the brake cable...

  • Page 9: Before You Start

    • The Rollz Motion Electric is a protected brand name and model. • The serial and article numbers of your Rollz Motion Electric can be found on the product sticker, which is located on the seat (under the cushion).

  • Page 10: Safety Instructions

    • Electrical support given by the push support controller might be used outside as well on surfaces that are considered safe in this manual. • The Rollz Motion Electric can be used for short distances on hard surface sideways slopes with a maximum angle of 3 degrees / 5.3 %.

  • Page 11: Warnings

    • Make sure you are familiar with the functionalities of the Rollz Motion Electric before using it. • Make sure that the Rollz Motion Electric is turned off when not in use. • Store the Rollz Motion Electric in a clean and dry environment and avoid exposing it to high and rapidly changing temperatures.

  • Page 12: Unsuitable Circumstances

    • Do not use the escalator while seated on your Rollz Motion Electric. • Do not use or park your Rollz Motion Electric in the rain, snow or other wet conditions.

  • Page 13: Electromagnetic Interference

    Who may benefit from this product The Rollz Motion Electric fits people weighing up to 100 kg / 220 lbs. / 15 st 10.5 lb, who are 160-190 cm / 5 ft 3” to 6 ft 3” tall (see Product Specifications).

  • Page 14: Reuse

    • When lending your Rollz Motion Electric, make sure the user reads the manual before using the product. • Before passing the Rollz Motion Electric on to a new user, it should be cleaned, disinfected and checked by the dealer for damage to make sure the Rollz Motion Electric can be safely used.

  • Page 15: Attaching The Push Support And Joystick Controller

    Attaching the push support and joystick controller Before you can use the Rollz Motion Electric, the two controllers need to be attached. Without properly attached controllers the Rollz Motion Electric might behave unexpectedly and in an unsafe manner. a. Attach the push support controller (Figure 3). A click can be heard when the correct position is reached.

  • Page 16: Charging The Rollz Motion Electric

    (Figure 7). Plug the connector of the delivered charger into the charging port. Plug the charger into a wall socket. The Rollz Motion Electric is charging when the indicator light on the charging adapter turns red. The battery is completely charged when the indicator light turns green.

  • Page 17: Recycling Packaging Material

    • Do not use metal objects or tools to connect the battery to the charger. • When the battery is being charged, do not move the Rollz Motion Electric. • Do not replace imitation parts on the Rollz Motion Electric (such as motor and charger).

  • Page 18: Use As Rollator

    USE AS ROLLATOR The Rollz Motion Electric is delivered complete for use. You only have to attach the push support and joystick controller (see above) and adjust the handles to the correct height. Please note that you shouldn’t use the Rollz Motion Electric as a rollator with the electric support turned on.

  • Page 19: Unfolding & Folding

    Pull away the seat cushion and place it straight on the seat (Figure 12). CAUTION Double check if the seat is locked in. Carefully lift the seat in the middle to make sure that it is properly locked in place. Only then can the Rollz Motion Electric be safely used. Figure 10:...
  • Page 20 When you fold the frame, the underseat basket should only contain the battery pack and motor controller, and the wheelchair package should be detached. Transport It is strongly recommended that you apply the parking brake and switch off your Rollz Motion Electric during transport. Figure 13: Place the seat cushion crosswise.

  • Page 21: Transport

    Setting the correct height (Figure 18) is crucial for an optimal use of the Rollz Motion Electric. The height can be adjusted in between the minimum and maximum positions. This way the Rollz Motion Electric can easily be adapted to individual needs.
  • Page 22 Set the correct height. Figure 20: Rotate anticlockwise. c. To determine the correct height, stand between the Rollz Motion Electric handles with your arms hanging near the body. The handles should be at the height of your wrists (Figure 18).

  • Page 23: Walking With The Rollz Motion Electric - As Rollator

    Adjusting the height for correct posture. b. While walking, stand in between the handles and, if necessary, lean on the Rollz Motion Electric. This way you walk as close as possible to the walker, which offers the most support (Figure 25) .

  • Page 24: Operating The Brakes

    The brakes can be locked when you park the Rollz Motion Electric so that it does not roll away. Test the braking power regularly, especially before the first use, to experience how they work.

  • Page 25: Resting On The Rollz Motion Electric

    WARNING When you walk and you press the brakes too hard, the Rollz Motion Electric can stop too quickly. Resting on the Rollz Motion Electric The Rollz Motion Electric rollator gives support when walking. If you want to take a break, you can also sit on it.

  • Page 26: From Rollator To Electric Wheelchair

    Rollz Motion Electric towards you with your hands. This way, the front wheels lift off the ground. Now push the Rollz Motion Electric forward until you are clearly on the curb or over the threshold with the front wheels (Figure 32).

  • Page 27: What Fits Where On The Rollz Motion Electric

    CAUTION The Rollz Motion Electric wheelchair can carry a maximum weight of 100 kg or 220 lbs. This electric wheelchair is intended to be used by only one person at a time. When multiple persons are sitting on the electric wheelchair or rollator, the Rollz Motion Electric could be damaged.
  • Page 28 NOTE Forcing down the red handle can damage the Rollz Motion Electric. a. Hold the Rollz wheelchair package with the bag towards you (Figure 36). b. Lift the red handle with your other hand so that the locking bolts retract.

  • Page 29: Attaching The Rollz Wheelchair Package

    Using the Rollz wheelchair package a. Attach the wheelchair package to the Rollz Motion Electric before you go out (Figure 37). b. To convert the walker to an electric wheelchair, the wheelchair package needs to be pulled up.
  • Page 30 Figure 41: Pull the backrest further up. Figure 40: Pull the backrest upwards and forwards. ‘click’ Figure 43: Loosen the adjustment handles. Figure 42: Click the backrest into the guide rails. Figure 45: Tighten the adjustment handles. Figure 44: Turn handles. Version 2022.04...
  • Page 31 Setting the footrests (once only) The Rollz Motion Electric is supplied with two adjustable footrests. You can adjust them to the desired height with the supplied size 5 Allen key (Figure 48). The correct height depends on the length of the lower leg and the way the user sits.
  • Page 32 Figure 50: Clear adjustment straps. Figure 51: Four adjustable adjustment straps. Figure 52: Loosen for more seat depth. Figure 53: Lower two back straps loosened. Figure 54: Before and after adjusting the back straps, on the right you see the correct position. Version 2022.04...

  • Page 33: Setting The Footrests (Once Only)

    It is only necessary to do this for the first use - or if the user has undergone major changes in weight. a. Turn the Rollz Motion Electric into an electric wheelchair (Figure 47) and remove the footrests from the wheelchair package bag.

  • Page 34: Putting Down The Wheelchair Package

    Hold the handle of the wheelchair package and pull it up without force. c. Then push down the red handle. d. The package can now be stored, for example when transporting the Rollz Motion Electric in a car. The footrests remain inside. Safety instructions CAUTION Ensure the straps in the backrest are properly adjusted (see Setting the backrest).

  • Page 35: Using As Electric Wheelchair - With A Person Pushing

    The vperson pushing and the person sitting in the electric wheelchair should regularly communicate about the pace and route. This way, both will get used to using the Rollz Motion Electric Wheelchair. Walk slow at first, which will give you time to learn how to use the walker with confidence.

  • Page 36: Gear

    “LL”, The Rollz Motion Electric locks and cannot move. Release the lock by holding the handgrip again and pressing any button or key on the push support controller, “LL”...

  • Page 37: Lock Mode

    | flashes, you are in reverse mode. If you start walking backwards, a beeping sound will occur. Auto-power assist: hold the handgrip, push the Rollz Motion Electric and auto-power assist automatically turns on. The more the wheelchair gets pushed, the more power the auto-power assist gives. The higher the gear, the more power.

  • Page 38: Going Up A Curb

    Going up a curb To go up a curb onto a pavement (Figure 58): a. Place the front wheels of the wheelchair against the curb. b. Squeeze the brakes, take a small step back and carefully tilt the wheelchair towards you. This way the front wheels lift off the ground. It goes easier when the pusher presses the curb assistant down with one foot.

  • Page 39: Slopes

    Figure 58: Going up a curb onto a Figure 59: Getting off the pavement pavement. backwards. Slopes The electric wheelchair is intended for use on a hard, level surface. It is more difficult to keep a course on roads slightly sloping sideways. The slope should not exceed 3°...

  • Page 40: Use Of The Electric Support System - While Sitting In The Electric Wheelchair

    By using the joystick, you can change the direction, by letting go of the joystick or moving it to the middle position, the Rollz Motion Electric will brake. You can also pull the joystick towards you, which will brake the wheelchair quicker, but this also moves the wheelchair backwards.

  • Page 41: Going Up A Curb

    WARNING • Do not drive into a hole or uneven terrain. • Do not collide hard against ledges or elevations. • While driving in the electric wheelchair, look carefully ahead to determine a safe route. • Attention: do not drive off the pavement or any unevenness while facing forward.

  • Page 42: Transfers

    • Drive the Rollz Motion Electric as close as possible to the place where the transfer will take place. • Make sure that the Rollz Motion Electric is not in neutral when you get in or out. The levers above the drive wheels must be in the lock position.

  • Page 43: Specifications For Rollz Motion Electric

    • Do not pick up objects from the floor that require you to reach over your knees. • Never lean over the backrest. This can cause the Rollz Motion Electric to tip over. • Do not lift the Rollz Motion Electric while the occupant is seated.

  • Page 44: Product Measurements

    PRODUCT MEASUREMENTS Model Rollz Motion Electric Class Weight rollator 19.6 kg / 43.21 lbs (excluding battery) or 22.6 kg / 49.82 lbs (including battery) Weight wheelchair 3.4 kg / 9.5 lbs package Weight rollator with 23 kg / 50.7 lbs (excluding battery) or 26 kg / 57.32 lbs (including battery)
  • Page 45 90 cm / 35.4 inch 63 cm / 24.8 inch Figure 62: This is how compact the folded Rollz Motion Electric is. 42 cm / 16.5 inch 45 cm / 17.7 inch min: 42 cm / 16.5 inch max: 48 cm / 18.9 inch Figure 63: Ergonomic dimensions of the Rollz Motion Electric electric wheelchair.

  • Page 46: Ergonomics Dimensions

    ERGONOMIC DIMENSIONS Rollz Motion Electric Maximum weight of 100 kg / 220 lbs user Minimum and Ca 1.60 m till 1.90 m / 5.25 ft till 6.25 ft maximum height of the user and pusher Seat of rollator 55 x 20 x 45 cm / 21.7 x 7.9 x 17.7 inch...

  • Page 47: Error Codes And Solutions

    ERROR CODES AND SOLUTIONS An error code can appear when an error occurs. This is indicated when ‘EE’ is displayed on the LCD screen. Below ‘EE’, the specific error code will be shown. Find the error code below to read the recommended solution. ERROR CODE LISTING Error code Failure cause...

  • Page 48: Accessories

    Do not use a wire brush because it can damage your Rollz Motion Electric. e. Before passing the Rollz Motion Electric on to a new user, it must be disinfected. f. Do not rinse the electrical parts with water. NOTE: When the battery has come in contact with water, turn the product completely off before removing the battery, and don’t use the Rollz Motion Electric before drying the battery.

  • Page 49: Disconnecting The Battery

    Disconnecting the battery Turn off the system before removing the battery. Find the battery cable and disconnect the battery cable by turning the metal ring on the connector anticlockwise. You can find the battery cable in the basket under the seat. After disconnecting the cable you can unwrap the Velcro strips to take out the battery.
  • Page 50 Unwrap the Velcro straps. Figure 66: Unwrap the battery. Reconnecting the battery Place the battery in the bag with the cable pointing downwards. Wrap the Velcro strips around and tighten these firmly. Find the battery cable and connect to the battery by turning the metal ring on the connector clockwise.

  • Page 51: Storing The Rollz Motion Electric

    Always store your Rollz Motion Electric in a clean, dry and dust-free environment. Do not store your Rollz Motion Electric in an environment where it may come into direct contact with water; with extreme high or low temperatures; with very high humidity.

  • Page 52: Motors (Every Month)

    Verify that the nuts and other fasteners that attach the motors to the frame are tightened properly and have no slack. Do not use the Rollz Motion Electric if any of these issues have been noticed. Contact the supplier or an authorised Rollz distributor.

  • Page 53: Brake Performance (Daily)

    Check the braking performance. When the brakes are in use, the wheels of the Rollz Motion Electric should come to a stop. If the wheels do not stop when using the brake: immediately shut down the system, check for damage and try to adjust the brakes according to the explanation below.

  • Page 54: Brake Adjustments At The Top Of The Brake Cable

    Brake adjustments at the top of the brake cable You can tighten the brakes using the brake adjustment at the top. a. The Rollz Motion Electric must not be on the parking brakes while adjusting the brakes. b. First loosen the locking ring (pull the cable down to make it easier).

  • Page 55: Brake Adjustments At The Bottom Of The Brake Cable

    The Rollz Motion Electric should not be on the parking brakes while adjusting the brakes. b. Stay at the rear of the Rollz Motion Electric when adjusting the brakes. Loosen the locking ring at the bottom of the brake cable (pull the cable up to make it easier).

  • Page 56: Inflating The Pneumatic Tires (Approximately Every Month)

    Inflating the pneumatic tires (approximately every month) The Rollz Motion Electric has pneumatic rear wheels. These pneumatic tires need to be provided with extra air regularly for optimal usage (Figure 73). The inner tubes are equipped with Schrader valves, also known as car valves. Always bring the included pump with you on the road to use it if necessary.

  • Page 57: Flat Tires

    Flat tires Immediately turn the system off and do not use the Rollz Motion Electric if a tire is flat, punctured or broken. Contact the supplier or authorised Rollz dealers to replace the tire. Replacement of parts Wearable parts, like handles’ foam, tires, wheels, brake cables and the seat cushion, are subject to wear and tear.

  • Page 58: Register Your Rollz Motion Electric

    6. If necessary, Rollz takes care of the transport of the product from the supplier to Rollz and vice versa for its own costs and risk, but only if the repair is covered by the warranty.

  • Page 59: Contact

    CONTACT Rollz International is always keen to further improve its products, so therefore we are interested in your opinion. This could be about the use of the product, the manuals or any other aspects. Please send your tips or experiences to: info@rollz.com.
  • Page 60 rollzint RollzInternational rollzint RollzInternational Version 2022.04...

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