Microsoft Communicator Instruction Manual page 6

6
Troubleshooting
If you encounter difficulties installing or using
your Xbox Communicator, try the following
troubleshooting tips:
Problem: The green light on the Xbox
Communicator module is not illuminated.
Solution: Make sure that your Xbox
Communicator module is correctly inserted
into the top Xbox Controller expansion slot.
Also make sure the Xbox Controller is
connected to the Xbox console securely.
Problem: Voice commands aren't working
within your game.
Solution: Not all games include voice
command capability. Check the instruction
manual for the particular game title to make
sure that it is compatible with the Xbox
Communicator.
Problem: Online talk isn't working within
your game.
Solution: Not all games can be played online.
Check the manual for the particular game to
make sure that it supports online play. Look for
the following logo on your game box, to denote
that online talk works with your game:
Voice
Problem: The headset isn't working.
Solution: Make sure you have the headset
cord plugged into the Xbox Communicator
module securely. Also, make sure the green
light on the module is lit, and check to see
that the game you are playing supports talk
or voice commands. If you cannot hear any
sound from the headset, try adjusting the
volume using the volume control on the Xbox
Communicator module.
Instruction Manual
Should problems persist, do not attempt to
take apart, service, or modify the Xbox
Communicator or Xbox console in any way.
Doing so could present the risk of serious
injury or death from electric shock or fire,
and it will void your warranty. Please see
www.xbox.com or call the Microsoft Xbox
Customer Support number:
United States and Canada: 1-800-4MY-XBOX
(1-800-469-9269)
Mexico: 001 866 745 83 12
TTY users (requires special equipment for hard
of hearing):
United States and Canada: 1-866-740-9269 or
425-635-7102
Mexico: 001 866 251 26 21