Support Packages; Configuration Data And Settings (Config Folder) - CPI Smart7 Installation Manual

Support packages

7 Support packages
If a USB flash drive is connected to the cashless reader, it switches to the service mode and a service package will be created and copied to the USB
flash drive. When the USB flash drive is removed again, the reader performs a reset.
As soon as a USB cable is connected, a service package will be created. This is included in a SPK.tar file and can be copied to the PC. For technical
support, it can be uploaded to the GEN7 Configurator online tool or sent to the CPI support e-mail account: support@cranepi.com.
Fig. 20: *.tar Archive File including Configuration File
The SPK-SNRxxxx-xxxxx.tar support package archive includes all relevant reader information within a folder scheme as given below. Data can be either
opened or encrypted as file type ".enc":
Fig. 21: Support package folders (LH) and Config folder files (RH)
7.1

Configuration data and settings (Config folder)

The Config folder contains all configuration data and settings for this particular reader:
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Smart7 cashless reader
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