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Product
Manual
9 3 7
S A T E L L I T E
SET-UP and INSTALLATION
OPERATING SYSTEM
TROUBLESHOOTING
PARTS
DO NOT REMOVE
MANUAL FROM
MACHINE
Automatic Products ♦ 165 Bridgepoint Drive. ♦ South St. Paul MN 55075
Part # 9370003
937 Series V2.3 0608

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Summary of Contents for Automatic Products PREMIER 937 SATELLITE

  • Page 1 S A T E L L I T E SET-UP and INSTALLATION OPERATING SYSTEM TROUBLESHOOTING PARTS DO NOT REMOVE MANUAL FROM MACHINE Automatic Products ♦ 165 Bridgepoint Drive. ♦ South St. Paul MN 55075 Part # 9370003 937 Series V2.3 0608...
  • Page 3: Table Of Contents

    Should you have questions pertaining to this manual or the vendor, please contact your AP distributor or write directly to: Product Support Group Automatic Products 165 Bridgepoint Drive South St. Paul, MN 55075 USA 651-288-2975 651-288-2971 (fax) © 2007 Automatic Products 937 Series V2.3 0308 V2.3...
  • Page 4: Warranty

    L I M I T E D E X P R E S S W A R R A N T Y Automatic Products (AP) warrants these automatic merchandisers (the "Unit"), manufactured by it, to be free under normal use and service from defects in material or workmanship for a period of two (2) years from the date of delivery of this Unit to the original purchaser who purchased the Unit either directly from AP or from an authorized AP dealer or distributor (“AP Dealer/Distributor”).
  • Page 5: Introduction

    INTRODUCTION The 937 Series features simple operation and built in flexibility, as well as extensive diagnostics and error reporting facilities to provide ease of maintenance. HOW TO USE THIS MANUAL This manual is divided into seven basic parts: Unpacking and Installation. Optional Equipment.
  • Page 6: Features

    Features FEATURES OF THE 937 MERCHANDISER STANDARD FEATURES 28 selections. Flexible spiral spacing for large products. Eight-point star drive motor. OPTIONS Delivery bin cushion. Base kit. Lexan window. NOISE LEVEL Operates at less than 70 db (A). ACCEPTABLE AMBIENT OPERATING TEMPERATURE RANGE.
  • Page 7 Shelf Configurations The 937 Satellite is available in the follow shelf configurations. 5 – Single Snack 4 – Single Snack 3 – Single Snack 1 - Candy 2 - Candy 3 - Candy 6 - Single Snack 6 - Candy 937 Series V2.3 0608 V2.3...
  • Page 8 Shelf Configurations 5 - Dual Snack 4 - Dual Snack 1 - Candy 2 - Candy 6 - Dual Snack 3 - Dual Snack 3 - Candy 937 Series V2.3 0608 V2.3...
  • Page 9 Specifications Specifications Domestic Export Height 72" 183 cm Width 33.5" 88 cm Depth 35" 89cm Floor Space 8.1 Sq. Ft. .75 Sq Meter Container Size 58.1 Cu Ft 1.65 Cu Meter Voltage (AC) 120V 230V Hertz 60Hz 50Hz Standby 0.7A .35A Amperes Running...
  • Page 10: Installation

    Installation Cautions The following cautionary information should be reviewed before the machine is installed. Following these requirements and warnings are required. CAUTION: This machine is designed for indoor usage only. Any other usage will void the Manufacturers Warranty. Voltage and Polarity Check It is important that this machine is hooked up to the proper voltage and polarity for your country.
  • Page 11: Unpacking

    Installation The 937 Line is assembled and packed so that a minimum amount of time is necessary for preparation to install it on location. The following steps are recommended to insure correct unpacking. 1. Shipping Damage: Thoroughly inspect the exterior of the carton for damage which may have occurred during shipment.
  • Page 12 Installation Connecting the Machine on location is required. To do this, locate the interconnect harness coming out of the back side of the Satellite cabinet and route it into the back of the Bev-Max up to the control board and plug into the J16 plug.
  • Page 13: Door Hinge

    Installation Door Hinge Swing This machine contains a newly designed door hinge. The design of the door hinge controls the maximum distance the door can swing open. The maximum opening position is reached when the screw is forced against the hinge body.
  • Page 14: Set Up Steps

    Installation Basic Set Up Steps 1. Remove all packing materials. 2. Set prices and options on control board. 3. Load machine adjust spacers or spirals as needed. 4. Install price tabs on the shelves. 5. Install product pushers as needed. 6.
  • Page 15 Installation Adjusting the Stopping Position of the Spiral One primary difference that distinguishes the 937 motor from previous motors is an eight sided star at the drive hub of the motor. This permits the stopping position of the spiral to be customized by the operator to ensure the best possible delivery of each product.
  • Page 16 Installation Loading Main Product Candy Shelves Product Spacers - 8 Selection Shelf The 8 selection (candy type) shelves are loaded The 8 selection shelves are equipped with a product similarly to the 4-selection shelves except that the spacer (see Figure 6) that can be pivoted from the bottom of the product sits on the shelf in front of right side of every other product space.
  • Page 17 Installation Product Pushers Included with the machine are enough pushers for you to install a pusher on each candy spiral. This plastic part is designed to push the top of the product forward while it is vending, helping it fall from the shelf.
  • Page 18 Optional Features Ventilating Fan (Part #750102-4 =120 Volts) (Part #750102-5 = 240 Volts) Export This ventilating fan keeps a steady flow of air moving through the vendor cabinet. Installation of the fan takes only a few minutes. All vendors are wired with a fan plug on the junction box for easy installation.
  • Page 19: Components

    Components High Efficiency Lighting System Energy Star ballast & T5 bulb provide increased Each selection on a shelf will have the same lighting, exceptional light distribution, and present common shelf wire - all shelf harness use wire #12 products in their true, vibrant colors. as a shelf common.
  • Page 20: Programming

    Programming Service Modes To access the service modes for the Satellite, open the door on the Bev-Max and press the Service Switch located on the right top of the control board 5 times (see Figure 9). The display will show “Satellite Mode”...
  • Page 21 Programming Mode 5-B – Test Vend Sat Test Vend Mode 5-B is used to test vend the selections in the Satellite machine. To access this mode, press the Service Switch 5 times, then press B on the selection keypad the display will show “Sat Test Vend”.
  • Page 22 Programming Field A By Selection Upon pressing the 1 key the display will show “Regular $ XX.XX”. Enter the desired price using the selection keypad the display will change to “PR $ XX.XX” with XX.XX being the price you just entered. Press the * key a >...
  • Page 23 Programming Field A Mode 5-E – Continued Note COMBO PR ♦ The discount amount applies to ALL selections in both the Satellite and BevMax. ♦ Selections can be made in either order – beverage first, then snack or vice versa. Mode 5-E –...
  • Page 24 Programming Mode 5-2 – Set Golden Eye SET GOLDEN-EYE SEL Selections Mode 5-2 is used to set up the Golden Eye Selections. To access this mode, press the Service Switch 5 times, then press 2 on the selection keypad the display will show “Set Golden Eye Sel”. Mode 5-2 –...
  • Page 25 Programming Mode 5-3 – Check Motor Scan CHECK MOTOR SCAN Mode 5-3 is used to verify the state of the selection motors in the Satellite. To access this mode, press the Service Switch 5 times, then press 3 on the selection keypad the display will show the results of the last Motor Scan Test.
  • Page 26 Programming Mode 3-3 – Set Not Available Time SET NOT AVAIL TIME This mode works in conjunction with Mode 2-3 “Not Available Mode.” Mode 3-3 is used to set timed machine shutdown periods. To access this mode, press the Service Switch 3 times, then press 3 on the selection keypad the display will show “Set Not Avail Time”.
  • Page 27 Programming Field A ♦ This mode is password protected. Before entering or changing this setting you must enter the password if one has been ENABLED assigned. ♦ You must enable the shutdown block in CONTINUE? * = Y CLR = N mode 2-3 in order for the shutdown to become active.
  • Page 28 Programming This Page Intentionally Left Blank 937 Series 0208 4.08 V2.3...
  • Page 29: Parts

    Parts Door – Inside Front Cabinet Cabinet Driver Board Asm 6.02 6.04 6.06 6.08 Shelf Accessories Snack Shelf Candy/Paired Shelf Delivery Bin 6.09 6.10 6.12 6.14 937 Trim 6.16 937 Series 0208 6.01 V2.3...
  • Page 30 Square – Inside Front 937 Series 0608 6.02 V2.3...
  • Page 31 Square – Inside Front Description Door Weldment, Euro, Black 9372008 T-Handle Asm, Black 17200002-02 Lock Arm Asm 640131 Window, Front Ambient 44-5/8 x 21-9/16 x 1/8 750141-1 Note: Replacement Glass Must be Hard Tempered Locally Obtained Lexan only. Edging, Window Ambient Glass, 134 Inches 460436 Clamp, Window Hinge Side 12000718...
  • Page 32 Cabinet 937 Series 0608 6.04 V2.3...
  • Page 33 Cabinet Description Cabinet Asm, Complete w/legs. See Page 6.06 Filler Plate, Left Front 12000825 Door Filler, Specify Color 600310 Screw, 8-32 x 3/8 Pan Head 276-8R6 Shelf Support, Left Front 12000819 Assembly, Shelf Cabinet Track, Left 16400077 Rail Insert, Left or Right, Used on Bottom 2 Shelves Only 14400128 Screw, Undercut Flat Head for Rail Insert 13100060...
  • Page 34 Cabinet 937 Series 0608 6.06 V2.3...
  • Page 35 Cabinet Description Cabinet Asm, Complete w/legs, Specify Color Rear & Front Pivot Side Leg Weldment, Specify Color 600195 Front Leg Weldment, Pivot Side, Specify Color 600195 Front Leg Weldment, Lock Side, Specify Color 600197 Screw, Hex Head 5/16 -18 x 3/4 420187 Leg Leveler 300103...
  • Page 36 Driver Board Assembly Description Part No. Assembly, Complete, Driver Board 9371002 Driver Board 9376000 Software, Flash Chip (Not Shown) 9376001 PCB, Power Supply 1816005 Bracket, PCB Mounting 9371001 Standoff, Circuit Board, ¼” 17100003 Screw, Phil Pan HD #6 x 1/2 218-6R8 Harness, Door Switch (Not Shown) 9379002...
  • Page 37 Shelf Accessories Shelf Spiral Charts Single Snack Spirals Candy Spirals Left Hand Right Hand 5 ct 14000002-01 5 ct 14000004-01 400162-1 14000003-01 6 ct 400167-1 6 ct 400153-1 400178-1 400164-1 7 ct 7 ct 400179-1 8 ct 8 ct 400127-1 400169-1 400166-1 10 ct...
  • Page 38 Snack Shelf 937 Series 0308 6.10 V2.3...
  • Page 39 Snack Shelf Key Description 1 Assembly, complete, Pastry shelf w/single blue/white motors (cw) 16600417-01 Pastry shelf, Weldment, only. 16000336 2 Screw, shelf roller. 300203 3 Shelf roller 440362 4 Nut, keps (1/4 x 28) 437-41 5 Shelf motor, CW, (Blue/white) 360275 5A Spiral retainer.
  • Page 40 Candy / Paired Shelf 937 Series 0308 6.12 V2.3...
  • Page 41 Candy / Paired Shelf Key Description 1 Assembly,complete.Paired motor candy shelf. Used with a combination of 16600417-04 clockwise motors cw (blue/white) and counter clockwise motors ccw (blue/gray) Candy shelf, Weldment only. 16000336 2 Screw, shelf roller 300203 3 Shelf roller 440362 4 Nut, keps (1/4x28) 437-41...
  • Page 42 Delivery Bin 937 Series 0308 6.14 V2.3...
  • Page 43 Delivery Bin Key Description Bin Asm Complete, Black Door, w / Golden Eye 9370601 Plastic Bin only 16400072 Delivery Bin Door - Black 440373-1 Inner Door - Standard 12000784 Inner Door - Steel 12000784-02 Bin Door Drive - Pivot 16400076 Inner Bin Door Arm 16400070 Bin Door Drive Arm...
  • Page 44 937 Trim & Panels Top Vinyl Top Graphic Top Trim Top Panel Door Edging Vertical Window Trim Vertical Window Outside Trim Vertical Trim Outside Vertical Left Trim Side Graphic Horizontal Right Window Side Trim Graphic Bottom Vinyl Door Edging Delivery Door Trim Lower Graphic...
  • Page 45 937 Trim & Panels 937 Trim & Panels Top Trim Profile Part # Qty Dimensions AP Style - Silver 13400021-05 1.872 x 21.657 in AP Style – Black 13400021-06 1.872 x 21.657 in Outside Vertical Trim Silver 9372011 65.609 Inches Black 13400030 65.609 Inches...
  • Page 46 Service 937 Paired Motor Shelf Conversion Instructions These instructions provide the steps to convert two candy selections on a paired motor candy shelf to a single dual spiral snack selection, or visa versa. Convert Two Candy Selections to One Snack Convert One Snack to Two Candy Remove product from 2 adjacent spirals –...
  • Page 47 Service Removal of Delivery Bin Turn the power to the machine off. Photo # 1 1) Disconnect the ribbon cables from either side of the delivery bin, and remove the ribbon cable from the clips on the sides of the bin. The ribbon cable should remain attached to the door weldment.
  • Page 48 Bev-Max Software Update Instructions CAUTION: The system components in this machine utilize static sensitive components. Precautions for handling sensitive devices should be observed when handling these items. 1. Note any required meter readings or options set. 2. Press the Service Mode button three times. 3.
  • Page 49 SHELF 1 SELECTIONS 210 - 217 16800106 680659-1 POWER / MDB POWER SHELF 2 BOARD THERE IS A SELECTIONS 220 - 227 UNUSED 1816005 4 PIN CONNECTOR 4 MOTOR FROM THIS HARNESS MOTOR DRIVE SHELF HARNESS 16800073 SHELF 3 SELECTIONS 230 - 237 9379003 8 MOTOR BAFFLE...

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