Solving Problems
❏ Mac OS
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print &
Fax), and then select the printer. Click Options & Supplies > Utility > Open Printer Utility, and then
click Print Head Alignment.
Blurry Copies, Vertical Banding, or Misalignment
The following causes can be considered.
The print head position is out of alignment.
Solutions
Align the print head.
❏ Windows
Click Print Head Alignment on the printer driver's Maintenance tab.
❏ Mac OS
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print &
Fax), and then select the printer. Click Options & Supplies > Utility > Open Printer Utility, and then
click Print Head Alignment.
Printout Comes Out as a Blank Sheet
The print head nozzles may be clogged.
Solutions
Perform the nozzle check, and then try Power Cleaning if the print head nozzles are clogged.
"Checking and Cleaning the Print Head" on page 65
&
"Running Power Cleaning" on page 67
&
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Printing, Copying, and Scanning Quality is Poor
>
Copy Quality is Poor
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