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If you have a problem with this player, please read the troubleshooting guide
below and check our website at www.cobyusa.com for Frequently Asked Ques-
tions (FAQs) and firmware updates. If these resources do not resolve the prob-
lem, please contact Technical Support.
COBY Electronics Technical Support
56-65 Rust Street
Maspeth, NY 11378
Email: techsupport@cobyusa.com
Web:
www.cobyusa.com
Phone: 800-727-3592 (8:00 AM–11:00 PM EST, seven days a week)
800-681-2629 (8:00 AM–5:30 PM EST, Monday to Friday)
718-416-3197 (8:00 AM–5:30 PM EST, Monday to Friday)
There is no power to the device.
•
Ensure that the Power Switch on the main unit is set to the ON position.
•
Ensure that the AC power cord is securely connected the proper wall outlet.
The device will not play the disc.
•
Ensure that a compatible disc is loaded in the player label-side up.
•
Ensure that the disc's rating level does not exceed the player's parental
rating level.
•
Ensure that the disc's region code matches the region code of the player.
•
Ensure that the disc is not damaged or too dirty. Clean the disc or try an-
other disc.
•
Moisture may have condensed inside the player. Remove the disc and leave
the player on for 1-2 hours, and then try again.
There is no picture.
•
Ensure that the TV set has been powered on.
•
Ensure that the TV has been set to the AV mode that corresponds with the
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TROUBLESHOOTING
Coby Electronics Corporation
Coby Electronics Corporation
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