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What to Do When Paper Is Jammed
If a paper jam occurs during printing (when the support code 1300/1303/1304/1313 is displayed), follow the
procedure below.
Note
• If the paper is not jammed (no support code displayed) but the paper is not fed or output normally, see
What to Do If Paper Is Not Fed/Output Normally.
• If the document is jammed in the ADF (Auto Document Feeder), see What to Do When Document is
Jammed in ADF (Auto Document Feeder) (2801).
Important
• When checking the paper output slot / feed slot or removing any foreign objects, do not turn the printer
upside down or tilt it. The ink may leak out.
Did you try to print on a small paper size such as 4"x6" 10x15cm or Card
Check 1
size?
What to Do When Small Paper Sizes Are Jammed
Did you try to print from the rear flat tray (A)?
Check 2
Removing Jammed Paper through Feed Slot of Rear Flat Tray
Is the jammed paper visible in the paper output slot (B)?
Check 3
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