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The image is too light or too dark
Check before
calling for service
Screen color is inconsistent.
Problems and
Solutions
Color image is distorted with
Q & A
dark shadows.
White color is poor.
Power Indicator blinks green.
Screen is blank and power
indicator light is steady green or
blinks every 0.5 or 1 seconds
3. Problems related to Audio
No sound
Sound level is too low.
Sound is too high pitched or too
low pitched
4. Problems related to Remote Control
The remote control buttons do
not respond.
Problems
Problems related to audio signals and their solutions are listed below.
Problems
Problems related to the remote control and their solutions are listed.
Problems
English > Main > Troubleshooting > Problems and Solutions
Solutions
Adjust the Brightness and Contrast.
(Refer to the
,
Brightness
Contrast
Adjust color using
Custom Color
menu.
The monitor is currently saving the changes made in settings
to the OSD memory.
The monitor is using its power management system.
Move the computer's mouse or press a key on the keyboard
Solutions
Ensure that the audio cable is firmly connected to both the
audio-in port on your monitor and the audio-out port on your
sound card. (Refer to the
Connecting Your Monitor
Check the volume level. (Refer to the
Check the volume level. (Refer to the
If the volume is still too low after turning the control to its
maximum, check the volume control on the computer sound
card or software program.
Adjust the Treble and Bass to appropriate level.
Items to check
Check the battery polarities (+/-).
Check if the batteries have been exhausted.
Check if the power is on.
Check if the power cord is securely connected.
Check if a special fluorescent or neon lamp is on in the
vicinity.
)
under OSD Color Adjustment
)
)
Volume
)
Volume
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