Vorwerk thermomix VS100 User Manual page 22

Problem
No respond of the device
when connected to mains
power
Vacuum sealing doesn't
start when connected to
mains power
Air goes back to the bag
a er vacuum sealing
The vacuum sealer won't
open or close properly
WARNING
Do not re-use those bags which have been in contact with raw food or oil, it might
contaminate your fresh food. Do not re-use those bags which have been cooked in
Thermomix or microwave.
21
12 Troubleshooting
Causes & Solution
Check if there is any damage on the cable; check if the cable is well
connected with mains power and vacuum sealer properly.
Check if the upper cover is properly closed, if not, please run the
vacuum seal cycle without bags first to hook up the upper cover and
close properly; check if the bag is inserted properly with 3cm from the
opening; if you're sealing several bags, please allow 1min between
consecutive sealings processes.
Check if there is any holes or penetrations on the bag, if yes, replace
with a new bag; check if there is any folds on the sealing area. if yes,
you can clip o the failed sealing area and re-seal the bag.
Excessive food residues (i.e. juice, grease, powder, particles) could
compromise the sealing, clip o the failed part and wipe the sealing
area for a proper re-seal.
If the pack food deteriorated, it might generate gas from inside. Please
discard the food and bag.
This is usually due to one of the hooks is not connected to the upper
cover. Please run the vacuum seal cycle without bags first to hook up
the upper cover properly first.