Dometic 300 Series Installation And Operation Manual page 10

Troubleshooting
Problem
Odor emits from the
toilet when the flush
ball is closed.
The flush ball will not
close completely.
The flush ball will not
operate properly.
The hand sprayer
leaks.
Water is leaking from
the water valve.
Water is leaking from
the toilet base.
16
Possible Cause
There is no water in the
bowl.
The flush ball seal is
damaged.
The floor flange seal is
damaged.
There is too much
friction between the
flush ball and the seal.
The ball pivot arm may
have become dislodged
when cleaning beneath
the flush ball and seal.
The hand sprayer is
defective.
The water line
connection is loose or
not seated properly.
The water valve is
damaged or defective.
The toilet is not secured
to the floor.
The floor flange seal is
worn or defective.
Suggested Remedy
Add water to the bowl.
Refer to "Adding Water to the Bowl" on
page 9.
Replace the flush ball seal.
To replace the flush ball seal, refer to the
detailed instructions included with the flush
ball seal replacement kit.
Replace the floor flange seal.
Refer to "Removing an Existing Toilet" on
page 7 and "Installing the New Toilet" on
page 8, using the existing toilet and a new
seal throughout the procedures.
Clean and lubricate the flush ball and flush
ball seal with silicone spray or furniture polish.
Re-engage the ball pivot arm back into the
pivot point. Refer to Figure 16 for the location
of the pivot point.
Replace the hand sprayer.
Refer to the hand sprayer owner's manual.
Make sure that the threads are not cross-
threaded and tighten the connection.
Replace the water valve.
Refer to "Replacing the Water Valve" on
page 13.
Tighten the toilet mounting bolts.
Follow the steps in "Installing the New Toilet"
on page 8.
Replace the floor flange seal.
Refer to "Removing an Existing Toilet" on
page 7 and "Installing the New Toilet"
on page 8, using the existing toilet and a
new seal throughout the procedures.
Gravity-Flush Toilet
EN