Service Information; Appendix A: Default Settings - Mackie Sound Palette Series SP2400 Instruction Manual

Disclaimer
Mackie Industrial continually engages in research
related to product improvement, new materials, and
production methods. Design refinements are
introduced into existing products without notice as
a routine expression of that philosophy. For this
reason, any current Mackie Industrial product may
differ in some respect from its published description,
but will always equal or exceed the original design
specifications unless otherwise stated.
Mackie Industrial and Sound Palette are
trademarks or registered trademarks of Mackie
Designs Inc.
All other brand names mentioned are trademarks
or registered trademarks of their respective holders,
and are hereby acknowledged.
© 2001 All Rights Reserved.
Mackie Industrial.
Printed in the U.S.A.

6. Service Information

In the event that your SP2400 should require
servicing, please follow these instructions:
1. Call Mackie Industrial Tech Support at 1-888-337-
7404, 8 am to 5 pm PST (Monday-Friday), to verify
the problem and obtain a Return Authorization (RA)
Number. Be sure to have the serial number of the
unit when you call. You must have a Return
Authorization Number in order to obtain warranty
service at the factory or at an authorized service
center.
2. Pack the unit in its original packaging. This is very
important. Mackie Industrial is not responsible for
any damage that occurs during shipping due to
non-conventional packaging. Original packaging
helps to minimize the possibility of shipping
damage.
3. Include a legible note stating your name, return
shipping address, (no P.O. boxes), daytime phone
number, Return Authorization Number, and a
detailed description of the problem, including how
we can duplicate it.
4. Write the Return Authorization Number in BIG
BOLD PRINT on the top of the box.
5. Ship the unit to us. We suggest insurance for all
forms of cartage. Ship to this address:
Mackie Industrial
Service Department
16140 Wood-Red Road NE, Suite 5
Woodinville, WA 98072

APPENDIX A: Default Settings

Control Setting
LOCAL/REMOTE UP (LOCAL)
STEREO/MONO DOWN (MONO)
PAGING MIC
PHANTOM UP (OFF)
GAIN +40dB UP (0dB)
GAIN CENTER
LOW CENTER (FLAT)
HIGH CENTER (FLAT)
ZONE A
AMP ADDRESS 10000000
MIC/LINE INPUT
GAIN CENTER
LOW CENTER (FLAT)
HIGH CENTER (FLAT)
PHANTOM UP (OFF)
GAIN +40dB UP (0dB)
MIC VOX DOWN (OFF)
PROGRAM EQ
LOW CENTER (FLAT)
MID CENTER (FLAT)
FREQ CENTER (1kHz)
HIGH CENTER (FLAT)
INTERNAL BUS
ASSIGN (S1/S2) OFF
NOTE: All SP2400s sold in the U.S. and Canada
are configured for 115V AC line input and 70V
speaker output. All units sold outside the U.S. and
Canada are configured for 230V AC and 100V
speaker outputs. Please confirm your configuration
prior to installation.
ZONE B
01000000
CENTER
CENTER (FLAT)
CENTER (FLAT)
UP (OFF)
UP (0dB)
DOWN (OFF)
CENTER (FLAT)
CENTER (FLAT)
CENTER (1kHz)
CENTER (FLAT)
SP2400 – 25