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Troubleshooting
Information codes
If the washing machine fails to operate, you may see an information code on the display.
Check the table below and try the suggestions.
Code
1C
3C
4C
4C2
44 English
WA8000J_03823D-00_EN.indd 44
The WaterLevel sensor is not working properly.
•
Check WaterLevel Sensor wire harness.
•
If the information code remains, contact a customer service
center.
NOTE
When the washing machine displays "1C", the washing machine
drains for 3 minutes and the POWER button is inoperative during
this time.
Check the motor for operation.
•
Try restarting the cycle.
•
If the problem continues, call for service.
Water is not supplied.
•
Make sure the water taps are open.
•
Make sure the water hoses are not clogged.
•
Make sure the water taps are not frozen.
•
Make sure the washing machine is operating with sufficient
water pressure.
•
Make sure that the cold water tap and the hot water tap are
properly connected.
•
Clean the mesh filter as it may be clogged.
NOTE
When the washing machine displays "4C", the washing machine
drains for 3 minutes and the POWER button is inoperative during
this time.
•
Make sure the cold water supply hose is firmly connected to
the cold water tap. If it is connected to the hot water tap, the
laundry may be deformed with some cycles.
Action
4/28/2017 12:32:03 PM
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