Poly SAVI 8210/8220 OFFICE Quick Start Guide

OVERVIEW

HOW TO USE

HOOK UP SYSTEM

Using the diagram, connect the base to your computer, power outlet and desk phone's headset port, if available. Otherwise, connect the base to your handset port. See user guide to set up optional HL10 lifter or EHS cable.

POWER ON YOUR HEADSET

To turn on the headset, slide the Power button on the bottom of the earcup.

CHARGE YOUR HEADSET

Charge your headset for a minimum of 20 minutes by placing it in the base. The cradle LED flashes green when charging.

PAIR YOUR HEADSET

1. Press and hold the Bluetooth pairing button on the base until the Bluetooth LED flashes red and blue.
   
   
2. Go to Bluetooth settings on your mobile phone and select Poly Savi. Once successfully paired, the Bluetooth LED on the base turns solid blue.

DOWNLOAD SOFTWARE

Poly Lens Desktop App is required for softphone call control. Easily change settings and install device updates. Download at poly.com/lens.

ADJUST THE BOOM

For optimum audio, bend the boom so it is approximately two finger widths from the corner of your mouth.

NOTE
For true stereo listening when wearing the boom on the left, adjust the setting in Poly Lens Desktop App.

HOW TO

On the top of the base there are 3 Audio buttons: computer , mobile phone and desk phone . These buttons allow you to switch to a different phone line/audio channel.

Make a call

1. Tap an Audio button on the base. You hear a dial tone.
   Desk phone only: Press the desk phone's Headset button or manually remove the handset if you don't have an HL10 lifter or EHS cable.
   TIP If you do not hear a dial tone, open the base side panel and adjust the middle switch (A--G). "A" works for the majority of desk phones. "D" works for Cisco phones.
2. Dial from your softphone/mobile phone/desk phone.

End/take a call

To answer/end a call, tap the corresponding Audio button or tap the headset call button.
Desk phone only: If you don't have an HL10 lifter or EHS cable, press the desk phone's Headset button or remove the handset when answering a call and hang up when ending a call.
TIP
Headset call control for the computer requires Poly software and softphone compatibility. See "Download software."

TROUBLESHOOTING

No dial tone from desk phone?
Open the base side panel and adjust the configuration switch (A–G) until a dial tone is heard. The default "A" works for most phones.
ATTENTION
Use configuration "D" for Cisco phones. Cisco phones connected with EHS cable use configuration "A."

Need more help?
View complete user guide: poly.com/support

©2021 Poly. Bluetooth is a registered trademark of Bluetooth SIG, Inc. All trademarks are the property of their respective owners. Manufactured by Plantronics, Inc.
Savi 8210/8220 and Savi 8210/8220 Office have a W8200B/W8200B1 (may be followed by /A or /S) base and a W8210T/W8220T (may be followed by /A or /S) headset.