Summary of Contents for Aquacal HeatWave SuperQuiet SQ120R
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AquaCal ® Installation Manual ® WATER CHILLER Five Button Display v2.xxx Important Read this document before operating / installing this product For additional product manuals and operation / installation procedures, please visit www.AquaCal.com LTM1055 REL A - (project rel 8.00)
Repair and service of heat pump must be performed by an authorized service center. Warranties may be voided if the equipment has been improperly installed, maintained or serviced. If service is deemed necessary, please contact AquaCal. SAFETY SIGNALS Throughout this document, safety signals have been placed where particular attention is required.
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Failure to heed the following may result in injury or death. WARNING Installation and repairs must be performed by a qualified technician. The heat pump contains refrigerant under pressure. Repairs to the refrigerant circuit must not be attempted by untrained and/or unqualified individuals. Service must be performed only by qualified HVAC technicians. Recover refrigerant before opening the system.
1 - Installation Failure to heed the following will result in injury or death. DANGER Deactivate power while routing wiring to control board. RISK OF ELECTRICAL SHOCK FROM ENERGY STORED IN CAPACITORS - MODELS EQUIPPED WITH VARIABLE FREQUENCY COMPRESSOR DRIVES STORE ELECTRICITY EVEN AFTER THE POWER HAS BEEN DEACTIVATED AT THE POWER BREAKER.
Heat Pumps require unobstructed airflow for proper operation. Heat Pumps should never be installed indoors or in a location where airflow is restricted. If an indoor installation is being considered, the installer and dealer are strongly urged to contact the AquaCal Application Department, or a local Professional Engineer prior to proceeding.
Install a bypass valve whenever water-flow may exceed the maximum rating. See "Bypass Valve Kit (# STK0135)" on page 59. For additional guidance testing water flow rates, please contact AquaCal ® A safety-enhancing "Over Temperature Alarm" kit is strongly recommended for all spa applications. See "Over Temperature Alarm Kit"...
® ® TropiCal T090, T115, T135 TropiCal T170 1.2.d In-Line Chlorine Feeders Place in-line chlorinators downstream from the heat pump and as low in elevation as possible. If an erosion type feeder is used, it is recommended that a Hartford Loop be installed to protect internal heat pump components.
Never mount power-disconnects directly to the heat pump. In sizing power wiring, be especially aware of up-sizing requirements necessary due to wiring distances. Always satisfy applicable codes and standards. AquaCal ® heat pumps are designed to use copper conductors, only. Do not use aluminum wire.
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Surge Suppression The use of approved commercial surge protectors is strongly recommended. Sizing the Electrical Service Refer to equipment data plate for specific information required to size electrical service and over-current protection of the heat pump. Sizing is based on data plate information, wire size, wiring devices, and over- current protection per applicable local codes and standards.
1.3.c Access Panels Failure to heed the following will result in injury or death. DANGER Deactivate power while routing wiring to control board. RISK OF ELECTRICAL SHOCK FROM ENERGY STORED IN CAPACITORS - MODELS EQUIPPED WITH VARIABLE FREQUENCY COMPRESSOR DRIVES STORE ELECTRICITY EVEN AFTER THE POWER HAS BEEN DEACTIVATED AT THE POWER BREAKER.
1.3.d Verifying Transformer Setting (Select Units) Transformer voltage must be confirmed and set correctly depending on the measured voltage found on the site. Incorrect settings may cause heat pump damage. The following procedure will allow the installer to set the heat pump's transformer for the appropriate site voltage. Failure to heed the following will result in injury or death.
1.4 Connecting Circulation Pumps (Optional) In the following example a circulation pump is connected to the heat pump. PLEASE NOTE: Do not attempt to combine different brands of variable speed circulation pumps when connecting to this heat pump. These pumps can have different protocol that may be incompatible from brand to brand.
Figure 1 - Device Connections 6. Reattach heat pump access panel. 7. Apply power to heat pump. 8. An installation wizard will start automatically. The connected equipment can now be configured using the installation wizard's preset options. See "Site Configuration Presets (Optional)" on page 35. 1.4.b Manually Configure a Circulation Pump In the following example a circulation pump connected to the control board on port "B"...
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ENTER TO SAVE USE ARROWS TO ENTER TO SAVE SELECT PUMP TYPE USE ARROWS TO ENTER TO SELECT USE ARROWS TO SELECT DEVICE'S PORT MINIMUM RPM SPEED ENTER TO SAVE USE ARROWS TO ENTER TO SAVE MAXIMUM RPM SPEED USE ARROWS TO ENTER TO SAVE USE ARROWS TO PRIMING TIME...
1.4.c Deleting Equipment Configurations for equipment can be removed from the system. These configurations will automatically be deleted from any group upon removal. Failure to heed the following may result in damage to equipment. NOTICE Removing the circulation pump from the system can prevent the heat pump from operating. Removing the circulation pump from the system can prevent proper filtration of the pool.
1.5 Connecting an External Controller (Optional) To support a direct connection to an external controller, AquaCal ® heat pumps are equipped with removable terminal blocks on the control board. The control board is located on the low-voltage side of the electrical enclosure.
PRESS "ENTER" USE ARROWS TO PRESS "ENTER" "ADVANCED" USE ARROWS TO ENTER TO SELECT ARROWS TO MODE "EXTERNAL CONTROL" ENTER TO EDIT ARROWS TO ENTER TO SELECT "POOLSYNC" MENU TO EXIT, PRESS & HOLD TO STATUS 1.5.b FS2 (Pool-Spa) A direct connection to an external flow relay switch (FS2 Controller) has been provided on the terminal control board.
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Connecting Switch 1. Deactivate power to heat pump. Dry Contact Connection Points to the 2. Plumb the switch as indicated in accessories installation control board instructions. 3. Remove heat pump electrical access panel. 4. Using two of the three wires from the installed switch, route wires to the low voltage side of the electrical enclosure.
MENU TO EXIT, PRESS & HOLD TO STATUS 1.5.c SMART Controllers Smart Controllers include the Pentair IntelliCenter ® , Pentair EasyTouch ® , Pentair IntelliTouch ® , Jandy AquaLink ® , etc. Failure to heed the following may result in damage to equipment. NOTICE Do not use an electric heater connection on external controllers for heat pump wiring.
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Typically a smart controller will have four (4) wires for interfacing with the heat pump. The power and ground (usually the 1st and 4th wire) are not used. Figure 3 Figure 4 5. If dip-switch settings are required, configure them on the external controller now. Failure to heed the following will result in injury or death.
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Configure for Smart Controller Enter "Advanced" menus, then proceed IF UNIT IS ASLEEP, PRESS MENU USE ARROWS TO SWIPE TO WAKE UP BUTTON "SYSTEM" PRESS "ENTER" USE ARROWS TO PRESS "ENTER" "ADVANCED" USE ARROWS TO ENTER TO SELECT ARROWS TO MODE "EXTERNAL CONTROL"...
10. If after 45 seconds, the heat pump displays a "SMART COMM FAULT": A. Confirm dip switches - If external controller uses dip switches, confirm switches are in the correct position. Otherwise, proceed to confirm wiring. a. Deactivate power to the external controller. b.
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6. Apply power to heat pump. 7. Configure the heat pump to accept a 2-wire external controllers signal as shown. See "Configure 2-wire controller" below. Configure 2-wire controller Enter "Advanced" menus, then proceed IF UNIT IS ASLEEP, PRESS MENU USE ARROWS TO SWIPE TO WAKE UP BUTTON "SYSTEM"...
1.5.e 3-wire Controllers (Pool-Off-Spa) 1. Deactivate power to heat pump. 2. Remove heat pump electrical access panel. 3. Route 22-gauge (minimum), 2-conductor, low-voltage wires from the controller to the low voltage side of the heat pump's electrical enclosure. Follow all National Electric Codes (NEC) unless State or Local guidelines supersede.
MENU TO EXIT, PRESS & HOLD TO STATUS 1.6 Connecting Multiple Heat Pumps (Optional) Up to 16 heat pumps can be connected and controlled from a primary heat pump. There are two reasons for using a multiple heat pump configuration: 1.
5. Connect the first secondary heat pump's wires to the unit selected as the primary heat pump's. 6. Use "Port C" on the control boards as indicated. Connecting the "Y" to the "Y" and the "B" to the "B" on each heat pump's port "C" connection point. The "G" and "R' connection points are not used. See Figure 8. 7.
USE ARROWS TO ENTER TO EDIT USE ARROWS TO "MULTI-UNIT" "MULTI-UNIT MODE" ENTER TO EDIT USE ARROWS TO ENTER TO SAVE CHANGE TO "PRIMARY" MENU TO EXIT, PRESS & HOLD TO STATUS 1.6.c Configure Secondary Heat Pumps Go to the next connected heat pump and configure it as a secondary unit with a heat pump address of "01". Each additionally connected heat pump will require a unique heat pump address ("02", "03", etc.) Enter "Advanced"...
ENTER TO EDIT USE ARROWS TO ENTER TO SAVE "SECONDARY" USE ARROWS TO ENTER TO SAVE CONFIRM OK TO CLEAR CHANGE ADDRESS EXISTING SETUPS The system will restart. The heat pump PLEASE NOTE: will now need to be controlled by the This action will wipe all previous settings primary heat pump.
1.7.a Setting Date and Time The date and time are required in order to allow schedules to operate properly. Set the heat pump's date and time using the following steps. PLEASE NOTE: ® If a PoolSync device is attached and in-use, the time and date will automatically be set and maintained.
PRESS "ENTER" USE ARROWS TO MENU ENTER TO EDIT "TIME FORMAT" USE ARROWS ENTER TO SAVE MENU TO EXIT, PRESS TO CHANGE & HOLD TO STATUS Customize Date The date can be displayed as Day-Month-Year (the default is Month-Day-Year). Enter "System" menus, then proceed IF UNIT IS ASLEEP, PRESS MENU USE ARROWS TO...
PRESS "ENTER" USE ARROWS TO ENTER TO EDIT "TEMPERATURE UNITS" USE ARROWS TO ENTER TO SAVE MENU TO EXIT, PRESS CHANGE & HOLD TO STATUS 1.7.d Set a desired temperature (setpoint) for the Heat Pump to activate Press the up or down arrow to set the desired temperature (setpoint) for the water. The heating indicator will illuminate when heating the water.
1.7.e Setting Entry Code Option The entry code feature can prevent unauthorized access to the heat pump adjustments. This feature initiates after the heat pump goes into the sleep mode for the first time. This feature is commonly used on commercial applications.
1.7.f Disabling Entry Code Option PLEASE NOTE - If an entry code has already been activated, the code must be entered before proceeding to disable. Use Entry Code IF UNIT IS ASLEEP, USE ARROWS TO ENTER TO UNLOCK SWIPE TO WAKE UP ENTER CODE Disable User Lock PRESS MENU...
1.7.g Site Configuration Presets (Optional) A list of site configurations (presets) can be used to easily configure equipment directly connected to the heat pump. Connected equipment, such as a circulation pump for example, can have all the necessary options automatically set to operate the device. Failure to heed the following may result in damage to equipment.
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Select the appropriate preset for the site conditions. PRESET OPTIONS: Pool / Spa, No Pump Pool / Spa, Pentair VS Pool / Spa, Hayward VS Pool / Spa, Jandy VS Pool Only, No Pump Pool Only, Pentair VS Pool Only, Hayward VSS Pool Only, Jandy VS Spa Only, No Pump Spa Only, Pentair VS...
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Pool / Spa, Hayward VS This preset configures the heat pump as follows: A Hayward variable speed circulation pump is configured. A pool schedule is configured (Everyday from 8:00 am to 6:00 pm) When pressed, the "Pool/Spa" button will display with three choices. 1.
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Pool Only, Hayward VSS This preset configures the heat pump as follows: A Hayward variable speed circulation pump is configured. A pool schedule is configured (Everyday from 8:00 am to 6:00 pm) When pressed, the "Pool/Spa" button will display with two choices. 1.
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Spa Only, Hayward VS This preset configures the heat pump as follows: A Hayward variable speed circulation pump is configured. A pool schedule is configured (Everyday from 8:00 am to 6:00 pm) When pressed, the "Pool/Spa" button will display with two choices. 1.
Use Setup from USB A file, previously saved onto a USB thumb drive, can be used to configure the heat pump. See "Saving Installer Settings to USB" on page 84. PLEASE NOTE: This file will take advantage of any custom configurations entered by the installer on prior installations.
h.1 Create a Group EXAMPLES OF GROUPS THAT CAN BE CREATED: A Custom Filtration Group - This group could be used if the user didn't want to regulate the temperature of the water the entire time the circulation pump is activated. A custom group can be created that separates the amount of filtration time from the amount of time allowed for the heat pump to heat or cool the water.
ENTER TO SAVE USE ARROWS TO ENTER TO SAVE SET RPM The group is now ready to be activated MENU TO EXIT, PRESS & HOLD TO STATUS using a shortcut or scheduled to activate at a certain time. See "Using a Group Shortcut" on page 54.
ENTER TO SELECT PRESS BUTTON UNDER USE ARROWS TO "YES" TO CONFIRM "ADD EQUIPMENT" ENTER TO SELECT USE ARROWS TO ENTER TO SELECT DEVICE TO ADD USE ARROWS TO ENTER TO SAVE MENU TO EXIT, PRESS SELECT DEVICE STATE & HOLD TO STATUS h.3 Delete a Group The example below shows a "FILTRATION"...
MENU TO EXIT, PRESS & HOLD TO STATUS 1.7.i Configuring Schedules A schedule can be used to activate a group of devices at a specified time. See "Configuring Groups" on page 40. EXAMPLES IN THIS SECTION: i.1 Create a Schedule i.2 Edit a Schedule i.3 Delete a Schedule i.1 Create a Schedule A maximum of four (4) schedule programs can be configured for each group.
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ENTER TO SAVE USE ARROWS TO ENTER TO EDIT "START" TIME USE ARROWS TO ENTER TO SAVE USE ARROWS TO CHANGE "END" TIME ENTER TO EDIT USE ARROWS TO ENTER TO SAVE CHANGE MENU TO EXIT, PRESS & HOLD TO STATUS Page - 45...
i.2 Edit a Schedule The example below shows a pool group schedule being edited: From 8:00AM-5:00PM SMTWTFS (everyday) To 9:00AM-6:00PM -MTWTF- (Monday through Friday) Failure to heed the following may result in injury or death. WARNING When editing schedules containing the circulation pump, allow time for proper filtration. Follow all State and Local guidelines in regards to satisfying code-specified whole system turnover rates.
USE ARROWS TO ENTER TO EDIT USE ARROWS TO "PROGRAM1 START" CHANGE ENTER TO SAVE USE ARROWS TO ENTER TO EDIT "PROGRAM1 END" USE ARROWS TO ENTER TO SAVE MENU TO EXIT, PRESS CHANGE & HOLD TO STATUS i.3 Delete a Schedule Select the group and then the program to edit.
USE ARROWS TO ENTER TO EDIT USE ARROWS TO PROGRAM TO EDIT "CLEAR" ENTER TO SELECT SELECT "YES" TO MENU TO EXIT, PRESS CLEAR PROGRAM & HOLD TO STATUS 1.7.j Schedule and Program Modes Schedules can be deactivated temporarily as needed. Either globally through a schedule mode, or individually by setting a group's program mode.
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Set Schedule Mode to "AUTO" Enter "Shortcuts" menus, then proceed IF UNIT IS ASLEEP, PRESS MENU USE ARROWS TO SWIPE TO WAKE UP BUTTON "SHORTCUTS" PRESS "ENTER" ARROWS TO ENTER TO EDIT "SCHEDULE MODE" ARROWS TO ENTER TO SAVE MENU TO EXIT, PRESS "AUTO"...
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MENU TO EXIT, PRESS & HOLD TO STATUS Set Schedule Mode to "OFF" Enter "Shortcuts" menus, then proceed IF UNIT IS ASLEEP, PRESS MENU USE ARROWS TO SWIPE TO WAKE UP BUTTON "SHORTCUTS" PRESS "ENTER" ARROWS TO ENTER TO EDIT "SCHEDULE MODE"...
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PRESS "ENTER" ARROWS TO ENTER TO EDIT "POOL GROUP" ARROWS TO ENTER TO EDIT ARROWS TO "PROGRAM MODE" "ON" ENTER TO SAVE MENU TO EXIT, PRESS & HOLD TO STATUS Set Group Programs to "PAUSED" In the following example, the "Pool" group's set of scheduled programs will be paused. This will continue until the programs are set back to "ON".
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ENTER TO SAVE MENU TO EXIT, PRESS & HOLD TO STATUS Set Group Programs to "OFF" In the following example, the "Pool" group's set of scheduled programs will be set from "ON" to "OFF". The schedules will not resume until the programs are set back to "ON". Enter "Schedules"...
1.7.k Using Shortcuts The shortcuts menu provides quick access to model specific options and features. The following outlines some of these options. Group Access As a group is created, a shortcut automatically appears in the shortcuts menu. The user can activate the group by shortcut and will be asked how long to operate that group.
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Using a Group Shortcut In this example, a user activates a group that was previously created called "FILTRATION". Enter "Shortcuts" menus, then proceed IF UNIT IS ASLEEP, PRESS MENU USE ARROWS TO SWIPE TO WAKE UP BUTTON "SHORTCUTS" PRESS "ENTER" ARROWS TO ENTER TO SHORTCUT TO USE...
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ENTER TO STOP MENU TO EXIT, PRESS & HOLD TO STATUS Page - 55...
2 - Appendix IN THIS SECTION: 2.1 Adjusting Water Flow Using ΔT (Delta-T) 2.2 Adjusting Water Pressure Switch (Select Units) 2.3 Available Accessories 2.4 Configure Variable Speed Compressors (Select Units) 2.5 Clearances 2.6 Dimensions 2.7 Equipment Parameters 2.8 Factory Reset 2.9 Freeze Protection 2.10 FS2 Turbo Boost Enable (Select Units) 2.11 Identifying Model Specifications...
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Temperature Port (Shown with Probe) 1. Adjust the thermostat to its lowest setting with the unit in heating mode. 2. Deactivate the water filtration pump. 3. Confirm that the filters leading to the heat pump are clean. 4. Adjust the valves controlling water headed towards the heat pump to the half-open position.
Table 2 - Temperature Chart PLEASE NOTE - Temperature differences are based on pool water temperatures of 69° to 75° F. (20.5° to 23.8° C) For water temperatures outside this range, contact AquaCal ® . See "Contacting AquaCal AutoPilot, Inc." on page 1.
Therefore a water flow switch must be used in place of a water pressure switch to determine if incoming water is being sent to the heat pump. See "Grid Flow Switch (# 0040S)" on the next page. 9. If the heat pump continues to operate without water flow, contact AquaCal ®...
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This kit is not to be used on applications exceeding 50 PSI (345 kPa). Liquid Blankets An invisible liquid heat barrier designed to retain heat and extend the swimming season. AquaCal ® recommends Lo-Chlor ® Aqua Blanket ™...
Plumbing Unions 2 Inch Unions - (# PLS2627) ® PoolSync WI-FI Controller (ECP0343) This kit will add WiFi control capabilities to the heat pump. Contact installing dealer to order this product. Temperature Port Kit (# STK0096) This port can be used to adjust water flow using Delta-T. The kit comes with port, installation components, and a temperature probe.
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Efficiency Mode - 24 Hour When using this mode, the compressor increases to a higher rate of speed until the temperature set point is reached. The compressor speed will then lower to maintain that temperature set point. This will continue as long as there is water flow.
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Set Efficiency Mode to 24 Hour Enter "Advanced" menus, then proceed IF UNIT IS ASLEEP, PRESS MENU USE ARROWS TO SWIPE TO WAKE UP BUTTON "SYSTEM" PRESS "ENTER" USE ARROWS TO PRESS "ENTER" "ADVANCED" USE ARROWS TO MENU ENTER TO EDIT USE ARROWS TO "EFFICIENCY MODE"...
USE ARROWS TO MENU ENTER TO EDIT USE ARROWS TO "EFFICIENCY MODE" CHANGE TO "FILTRATION" ENTER TO SAVE MENU TO EXIT, PRESS & HOLD TO STATUS 2.5 Clearances Proper air circulation is required for the heat pump to operate efficiently. The following diagrams show the minimum clearances required for the proper operation of the heat pump.
2.7 Equipment Parameters This section describes all the possible parameters for equipment that can be connected to the heat pump. Pumps Parameter Description A set of labels is provided for easy identification of the circulation Name pump. A choice between a variable speed or single speed circulation Pump Type pump is provided.
2.8 Factory Reset A factory reset of all settings can be performed. This will reset all settings to factory defaults. PLEASE NOTE: This action will wipe all previously set configurations such as external controller settings, optional device settings, groups, equipment, schedules, and site specific settings and return the heat pump to its default firmware settings from the factory.
2.9 Freeze Protection When freeze protection is active, water is circulated through designated group's plumbing circuits in 5 minute cycles. The water circulation lowers the chances of water freezing in those circuits. Freeze protection will automatically activate when the air temperature falls below 37° F (3° C). When the air temperature rises to 42°...
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MENU TO EXIT, PRESS & HOLD TO STATUS Adjusting Freeze Protection Options Failure to heed the following may result in damage to equipment. NOTICE Use extreme care when setting and adjusting freeze protection options. Improper freeze protection settings can cause damage to equipment. This is not covered by heat pump warranty. Available freeze protection options: "PROTECT ON SETPOINT"...
USE ENTER & ARROWS USE ENTER & ARROWS USE ENTER & ARROWS TO ADJUST TO ADJUST TO ADJUST "PROTECT OFF SETPOINT" "CYCLE TIME" "ACTIVE TIME" MENU TO EXIT, PRESS & HOLD TO STATUS 2.10 FS2 Turbo Boost Enable (Select Units) This feature is for a heat pump with a variable speed compressor only.
USE ARROWS TO MENU ENTER TO EDIT ARROW TO "FS2 TURBO "EFFICIENCY" BOOST ENABLE" ENTER TO EDIT USE ARROWS TO ENTER TO SAVE CHANGE TO "ON" MENU TO EXIT, PRESS & HOLD TO STATUS 2.11 Identifying Model Specifications 1. Find Data Plate - The data plate is usually posted on the Data Plate Example side of the equipment or the inside of the heat pump's access plate.
Switch incoming power wires at L2 and L3 on the line side to the contactor. 3. When heat pump starts, disconnect power and verify off. Then confirm all line voltage connections are securely tightened. Reconnect power. If the heat pump does not start, contact AquaCal ® for further assistance. See "Contacting AquaCal AutoPilot, Inc."...
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PRESS "ENTER" USE ARROWS TO MENU PRESS ENTER TO VIEW "INFORMATION" USE ARROWS TO VIEW USE ARROWS TO VIEW USE ARROWS TO VIEW "UNIT SERIAL NUMBER" "UNIT MODEL NUMBER" "FIRMWARE VERSION" MENU TO EXIT, PRESS & HOLD TO STATUS Page - 77...
2.15 Weights NOTE: Specifications subject to change. Model Type Model Number Install Weight ® 180 Pounds TropiCal T035 (81.6 kg) ® 180 Pounds TropiCal T055 (81.6 kg) ® TropiCal 200 Pounds T075 (90.7 kg) ® TropiCal 255 Pounds T090 (115.7 kg) ®...
Plumbing diagrams are provided in this section as a planning guide to the sequence of equipment, valves, and fittings. The basic plumbing configurations for typical installations are shown. If the installation does not closely follow any of the supplied plumbing diagrams, AquaCal ® Technical Support is available for installation advice and guidance.
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Heat Pump with Spillover Spa (One filter Pump) Heat Pump with Spillover Spa (Two filter Pumps) Heat Pump with Solar Panels in Plumbing Circuit Page - 80...
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Heat Pump with Gas Heater backup Multiple Air Source Heat Pumps Page - 81...
Configuring an incorrect RPM will effect heat performance, filtration performance, and possibly cause damage to equipment. This is not covered by AquaCal warranties. RPM for groups - An adjustment can be made for each individual group that contains a variable speed circulation pump.
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USE ARROWS TO ENTER TO EDIT ARROWS TO CHANGE APPROPRIATE PUMP ENTER TO SAVE MENU TO EXIT, PRESS & HOLD TO STATUS RPM adjustment (for heat pump active heating or cooling) Enter "Equipment" menus, then proceed IF UNIT IS ASLEEP, PRESS MENU USE ARROWS TO SWIPE TO WAKE UP...
2.18 Saving Installer Settings to USB Heat Pump settings can be saved to a USB thumb drive for later usage. This is particularly helpful to an installer that uses the same equipment and configurations on future installations. Failure to heed the following will result in injury or death. DANGER Deactivate power while routing wiring to control board.
PRESS "ENTER" USE ARROWS TO MENU PRESS "ENTER" "SAVE SETUP TO USB" DISPLAY WILL SHOW MENU TO EXIT, PRESS "SAVING...", THEN "DONE" & HOLD TO STATUS 2.19 Initial Heating Recommendations The following recommendations will reduce the amount of time required to heat a pool. If unsure of equipment heating capability, review equipment data plate.
2.21 Service Mode The heat pump can be set into a service mode where all connected devices including the heat pump can be deactivated for servicing. While in service mode, connected devices / equipment can be manually activated as needed. Enter "Shortcuts"...
2.22 Winterizing Failure to properly winterize the heat pump as needed may result in serious equipment damage. Failure to heed the following will result in injury or death. DANGER Deactivate power while routing wiring to control board. RISK OF ELECTRICAL SHOCK FROM ENERGY STORED IN CAPACITORS - MODELS EQUIPPED WITH VARIABLE FREQUENCY COMPRESSOR DRIVES STORE ELECTRICITY EVEN AFTER THE POWER HAS BEEN DEACTIVATED AT THE POWER BREAKER.
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® Titanium ThermoLink Exchanger (with no Drain) 1. Disconnect the plumbing to the heat pump at connection unions (removal is counter- No Drain clockwise). 2. Allow water to drain completely from the heat pump. Expect to see a lot of water drain out at first, and then a small amount to continue to drain out over a long period.
3 - Troubleshooting Failure to heed the following will result in injury or death. DANGER Deactivate power while routing wiring to control board. RISK OF ELECTRICAL SHOCK FROM ENERGY STORED IN CAPACITORS - MODELS EQUIPPED WITH VARIABLE FREQUENCY COMPRESSOR DRIVES STORE ELECTRICITY EVEN AFTER THE POWER HAS BEEN DEACTIVATED AT THE POWER BREAKER.
A fault code indicates a specific issue or condition that will require action before the equipment can resume operating. Please perform the following troubleshooting. If the issue reoccurs, please contact AquaCal. See "Contacting AquaCal AutoPilot, Inc." on page 1. Page - 90...
CLOCK LOW BATTERY ISSUE The real-time clock controller indicates a low battery condition. The time will reset to factory default. RESOLUTION A qualified technician should replace the battery. The date and time will need to be reset on the heat pump after replacement.
PENTAIR VS PUMP FAULT ISSUE The heat pump has either lost communication with a connected Pentair water pump. Or the Pentair pump needs attention. RESOLUTION Check circulation pump documentation for a resolution for that product. HIGH PRESSURE FAULT ISSUE The refrigerant system’s high-pressure switch is showing as open. RESOLUTION Heat and Cool Units (Reversing) Place heat pump in heating mode and perform the following troubleshooting.
HPC TEMP SYSTEM LOCKOUT ISSUE The heat pump's controller board is overheating. RESOLUTION A qualified technician should be contacted to correct the issue. LOW PRESSURE FAULT ISSUE The refrigerant system’s low-pressure switch is showing as open. RESOLUTION Heat and Cool Units (Reversing) Place heat pump in heating mode and perform the following troubleshooting.
NO POOL/SPA GROUP EXISTS ISSUE When pushing the POOL/SPA button, the heat pump displays the message "NO POOL/SPA GROUP EXISTS". RESOLUTION A POOL or SPA group is only created if a preset has been used. For simple systems with only one body of water, a preset is not required.
3.2 Issues and Resolutions Please perform the following troubleshooting. For further assistance, please contact AquaCal. See "Contacting AquaCal AutoPilot, Inc." on page 1. Blank Display ISSUE The Heat Pump may have an incoming power problem. RESOLUTION Confirm electrical power is being supplied to the heat pump from electrical disconnect(s).
"FREEZE PROTECTION ACTIVE" Displays ISSUE The heat pump has sensed the air temperature has dropped below 37° F (0° C). This is the default setpoint before the heat pump begins to circulate water to groups marked as needing freeze protection. The heat pump will not heat water in these conditions.
The heat pump has encountered a software error. RESOLUTION The model number and serial number will need to be re-entered into the system. The system will then operate as normal. If the issue reoccurs, please contact AquaCal ® Technical Support. Heat Pump Not Running ISSUE The heat pump will not run.
Heat Pump Won’t Shut Off ISSUE The heat pump will not deactivate. RESOLUTION PLEASE NOTE When the heat pump is set to off, the display will show the current water temperature or no water flow indicator. 1. Confirm the correct mode has been set on the heat pump. 2.
Heat Pump Is Running, Not Cooling ISSUE The heat pump is running. But the water is not cooling. RESOLUTION 1. If the heat pump is using an external controller, confirm the heat pump is programmed properly to allow for cooling. 2.
"Pool / Spa" Button Isn't Working ISSUE The "Pool / Spa" button is disabled if the following devices have been configured on the heat pump. A 2-wire external controller. A 3-wire external controller. A "SMART" external controller. An external flow switch. RESOLUTION If not used to operate the heat pump, deactivate the external control device.
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