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Fault
Detergent residue on
the damp washing.
Detergent residue on
the dry laundry.
Insufficient cleaning.
Cause and troubleshooting
Unsuitable detergent added to the dispenser of the in-
telligent dosing system.
Check whether the detergent used is suitable.
1.
→ "Detergents and care products", Page 29
Drain the dispenser.
2.
→ "Cleaning the detergent drawer", Page 36
Clean the dispenser.
3.
Refill the dispenser.
4.
→ "Filling the dispensers", Page 33
Basic dosage is not correctly adjusted.
If intelligent dosing is activated, reduce the basic
▶
dosage → Page 34.
Detergents may contain water-insoluble substances
that deposit on the laundry.
Brush out the laundry after washing and drying.
▶
Unsuitable detergent added to the dispenser of the in-
telligent dosing system.
Check whether the detergent used is suitable.
1.
→ "Detergents and care products", Page 29
Drain the dispenser.
2.
→ "Cleaning the detergent drawer", Page 36
Clean the dispenser.
3.
Refill the dispenser.
4.
→ "Filling the dispensers", Page 33
Basic dosage is not correctly adjusted.
If intelligent dosing is activated, reduce the basic
▶
dosage → Page 34.
Basic dosage not adjusted.
If intelligent dosing is activated, adjust the basic
▶
dosage → Page 34.
Detergent or care products have congealed in dis-
pensers of the intelligent dosing system.
Check whether the detergent used is suitable.
1.
→ "Detergents and care products", Page 29
Drain the dispenser.
2.
→ "Cleaning the detergent drawer", Page 36
Clean the dispenser.
3.
Refill the dispenser.
4.
→ "Filling the dispensers", Page 33
Unsuitable detergent added to the dispenser of the in-
telligent dosing system.
Troubleshooting en
51
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