Hoover HHP70CAH011 User Manual page 13

6. ALERTS & SOLUTIONS
The following codes may appear during use. [Fig. 20]
REPLACE
FILTER
Fig. 20
Alert
Alert on product
Pre-Filter cleaning
"CLEAN FILTER"
Filter replacement
"REPLACE FILTER"
occurred with the air
"FILTER MISSING"
purifier, please check
possible solutions
occurred with the air
"NO WATER TANK"
purifier, please check
possible solutions
Water in the tank
"CLEAN WATER TANK"
needs to be replaced
occurred with the air
"REFILL WATER"
purifier, please check
possible solutions
"PM SENSOR ERROR"
occurred with the air
CO Alert LED is yellow
purifier, please check
possible solutions
Automatically switched off
without any alert
occurred with the air
/
purifier, please check
possible solutions
"TEMP. & HUMI. SENSOR
ERROR"
"PAUSE"
ATTENTION: If any of these failures persist, contact your local Hoover representative. DO NOT try to disassemble the H-Purifier by yourself.
Alert in APP
Suggest to clean the external layer of the
Alert Filter.
Suggest to replace the Filter.
Alert
Error: an error
Filter is not in position or is not correctly
locked
Error: an error
Water tank or tank housing is not present.
3 days has passed since last time using
humidifier, the tank/housing need to be
cleaned and water need to be replaced for
hygiene purpose.
Error: an error
There is no water in the tank, or the
remaining water is not enough for humidifier
working.
/ PM sensor malfunctioning
Error: an error
CO sensor malfunctioning or CO sensor
exceeds its working life.
Product falling Product falling protection
Error: an error
Motor failure
Temperature and humidity sensor
/
malfunctioning
Diffuser working will pause when Air Quality
/
LED Ring is not green.
Alert Description Solution
1. Clean the external layer of the Filter.
2. Reset the alert by holding INFORMATION
button for 3 secs.
Refer to 4.1 FILTER MAINTENANCE
1. Replace the Filter.
2. Reset the alert by holding INFORMATION
button for 3 secs.
Refer to 4.1 FILTER MAINTENANCE
1. If filter is not present, put it back.
2. If filter is in position, check whether the Filter
Release Switch is on LOCK status.
Refer to 2.1 INSTALL THE FILTER
Put back the water tank and tank housing.
1. Switch off the product.
2. Remove the tank/housing, clean the internal
surface of each component and refill.
3. Switch on the product.
4. Put back the tank/housing.
Refer to 4.3 HUMIDIFIER MAINTENANCE
Refill distilled water in the tank until it reaches the
MAX line.
PM sensor failure or sensor wire has not been
connected well, please call service center to fix.
Call service center to fix.
1. If product falls and there is water spilling,
unplug the power supply and wait for 48 hours
before switching on the product again.
2. If product falls without water spilling, lift the
product up and touch Power button to switch it
on.
Motor failure or motor wire has not been
connected well, please call service center to fix.
Temperature and humidity sensor failure or
sensor wire has not been connected well, please
call service center to fix.
No need action. Diffuser working will resume
when Air Quality LED Ring is green.
GB
13