HIKVISION DS-2TD1228T-2/QA User Manual

HIKVISION DS-2TD1228T-2/QA User Manual

Thermal & optical bi-spectrum network camera
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Summary of Contents for HIKVISION DS-2TD1228T-2/QA

  • Page 1 Thermal & Optical Bi-spectrum Network Camera User Manual...
  • Page 2 INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
  • Page 3 Thermal & Optical Bi-spectrum Network Camera User Manual PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER PREVAILS.
  • Page 4 Thermal & Optical Bi-spectrum Network Camera User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates a hazardous situation which, if not avoided, will or could Danger result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, Caution could result in equipment damage, data loss, performance...
  • Page 5 Thermal & Optical Bi-spectrum Network Camera User Manual Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. Laws and Regulations ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.
  • Page 6 Thermal & Optical Bi-spectrum Network Camera User Manual example, in the case of some lithium battery types). ● DO NOT dispose of the battery into fire or a hot oven, or mechanically crush or cut the battery, which may result in an explosion. ●...
  • Page 7 Thermal & Optical Bi-spectrum Network Camera User Manual liquids, such as vases, shall be placed on the equipment. ● No naked flame sources, such as lighted candles, should be placed on the equipment. ● Provide a surge suppressor at the inlet opening of the equipment under special conditions such as the mountain top, iron tower, and forest.
  • Page 8: Table Of Contents

    Thermal & Optical Bi-spectrum Network Camera User Manual Contents Chapter 1 Legal Informationi Chapter 1 Symbol Conventionsiii Chapter 1 Safety Instructioniv Chapter 1 Overview1 1.1 Brief Description1 1.2 Function1 Chapter 2 Device Activation and Accessing2 2.1 Activate the Device via SADP2 2.2 Activate the Device via Browser2 2.3 Login3 2.3.1 Plug-in Installation3...
  • Page 9 Thermal & Optical Bi-spectrum Network Camera User Manual 6.1 Set Motion Detection23 6.1.1 Normal Mode23 6.1.2 Expert Mode24 6.2 Set Video Tampering Alarm25 6.3 Set Alarm Input26 6.4 Set Exception Alarm27 6.5 Detect Audio Exception27 Chapter 7 Arming Schedule and Alarm Linkage29 7.1 Set Arming Schedule29 7.2 Linkage Method Settings29 7.2.1 Trigger Alarm Output29...
  • Page 10 Thermal & Optical Bi-spectrum Network Camera User Manual 9.1.5 Video Quality39 9.1.6 Frame Rate39 9.1.7 Video Encoding39 9.1.7.1 H.26440 9.1.7.2 H.26540 9.1.7.3 MJPEG40 9.1.7.4 Profile40 9.1.7.5 I-Frame Interval40 9.1.7.6 SVC40 9.1.8 Smoothing41 9.1.9 Display VCA Info41 9.1.10 Audio Settings41 9.1.10.1 Audio Encoding41 9.1.10.2 Audio Input41 9.1.10.3 Environmental Noise Filter41 9.1.11 Two-way Audio42...
  • Page 11 Thermal & Optical Bi-spectrum Network Camera User Manual 9.6 Set Manual DPC (Defective Pixel Correction)50 9.7 Set Picture in Picture50 Chapter 10 Video Recording and Picture Capture51 10.1 Storage Settings51 10.1.1 Set Memory Card51 10.1.2 Set NAS51 10.1.3 Set FTP52 10.1.4 Set Cloud Storage53 10.2 Video Recording53 10.2.1 Record Automatically53...
  • Page 12 Thermal & Optical Bi-spectrum Network Camera User Manual 12.4 Export Diagnose Information70 12.5 Reboot70 12.6 Restore and Default70 12.7 Upgrade70 12.8 View Open Source Software License71 12.9 Time and Date71 12.9.1 Synchronize Time Manually71 12.9.2 Set NTP Server71 12.9.3 Set DST72 12.10 Set RS-23272 12.11 Set RS-48572 12.12 Set Same Unit73...
  • Page 13: Chapter 1 Overview1

    Thermal & Optical Bi-spectrum Network Camera User Manual Chapter 1 Overview 1.1 Brief Description Thermal & Optical Bi-spectrum network camera equipped with built-in GPU which supports intelligent behavior analysis algorithm, can realize high-precision VCA detection and real-time alarm. It is applied to perimeter defense and fire-prevention purposes in critical infrastructures such as community, villa, construction site, factory, 4S stores, and so on.
  • Page 14: Chapter 2 Device Activation And Accessing2

    2.1 Activate the Device via SADP Search and activate the online devices via SADP software. Before You Start Access www.hikvision.com to get SADP software to install. Steps 1. Connect the device to network using the network cable. 2. Run SADP software to search the online devices.
  • Page 15: Login3

    Thermal & Optical Bi-spectrum Network Camera User Manual Note The default IP address of the device is 192.168.1.64. You can set the IP address of the PC from 192.168.1.2 to 192.168.1.253 (except 192.168.1.64). For example, you can set the IP address of the PC to 192.168.1.100.
  • Page 16: Illegal Login Lock4

    Thermal & Optical Bi-spectrum Network Camera User Manual Operating System Web Browser Operation plug-in installation is not required. Display and operation of certain functions are restricted. For example, Playback and Picture are not available. For detailed restricted function, refer to the actual device.
  • Page 17: Chapter 3 Temperature Measurement5

    Thermal & Optical Bi-spectrum Network Camera User Manual Chapter 3 Temperature Measurement When you enable this function, the device measures the actual temperature of the scene. It alarms when temperature exceeds the temperature threshold value. 3.1 Notice This part introduces the notices of configuring temperature measurement function. ●...
  • Page 18: Thermography Configuration Flow Chart6

    Thermal & Optical Bi-spectrum Network Camera User Manual 3.2 Thermography Configuration Flow Chart This part introduces the process of configuring temperature measurement.
  • Page 19 Thermal & Optical Bi-spectrum Network Camera User Manual Figure 3-1 Thermography Configuration Flow Chart...
  • Page 20: Automatic Thermography8

    Thermal & Optical Bi-spectrum Network Camera User Manual Note Please refer to the Quick Start Guide for detailed information of Installation part in the flow chart. 3.3 Automatic Thermography Configure the temperature measurement parameters and temperature measurement rules. The device can measure the actual temperature and output alarms when temperature exceeds the alarm threshold value.
  • Page 21: Set Normal Mode9

    Thermal & Optical Bi-spectrum Network Camera User Manual Check to add original data on thermal view. Data Refresh Interval It means the refresh interval of temperature information. Unit Display temperature with Degree Celsius (°C)/Degree Fahrenheit (°F)/Degree Kelvin (K). Temperature Range Select the temperature measurement range.
  • Page 22: Set Expert Mode10

    Thermal & Optical Bi-spectrum Network Camera User Manual Pre-Alarm Threshold When the temperature of target exceeds the pre-alarm threshold, and this status keeps more than Filtering Time, it triggers pre-alarm. Alarm Threshold When the temperature of target exceeds the alarm threshold, and this status keeps more than Filtering Time, it triggers alarm.
  • Page 23: Set Thermography Rule11

    Thermal & Optical Bi-spectrum Network Camera User Manual Note Go to Image → VCA Rules Display to adjust the fonts size and the temperature color of normal, alarm and pre-alarm. 8. Optional: Call the preset and check if the rules are efficient. 9.
  • Page 24: Point Thermography12

    Thermal & Optical Bi-spectrum Network Camera User Manual Set the tolerance temperature to prevent the constant temperature change to affect the alarm. E.g., set tolerance temperature as 3°C, set alarm temperature as 55°C, and set pre-alarm temperature as 50°C. The device sends pre-alarm when its temperature reaches 50°C and it alarms when its temperature reaches 55°C and only when the device temperature is lower than 52°C will the alarm be cancelled.
  • Page 25: Area Thermography13

    Thermal & Optical Bi-spectrum Network Camera User Manual 3.3.7 Area Thermography Configure the temperature measurement rule and monitor the maximum temperature of the area. Steps 1. Click and drag the mouse in the live view to draw the area and right click to finish drawing. 2.
  • Page 26: Chapter 4 Fire Source Detection14

    Thermal & Optical Bi-spectrum Network Camera User Manual Chapter 4 Fire Source Detection The device will trigger and upload alarm when detect the fire source or smoking. Fire source detection includes fire source detection and smoking detection. It is applied to fire-prevention purposes in scenic region, forest, tunnel and so on.
  • Page 27 Thermal & Optical Bi-spectrum Network Camera User Manual Fire Source Detection Mode Smoking Mode Detect smoking behavior in the scene. Dynamic Fire Detect the fire source in the scene. Sensitivity The sensitivity of fire detection. The bigger the value is, more easily the fire source can be detected, and the false rate is higher.
  • Page 28: Chapter 5 Behavior Analysis16

    Thermal & Optical Bi-spectrum Network Camera User Manual Chapter 5 Behavior Analysis The behavior analysis function is used to detect whether there is any target break the VCA rules. The optical camera will track the target or the device will alarm when the VCA rule is triggered. 5.1 Flow Chart of Behavior Analysis The process of configuring the behavior analysis function is described below.
  • Page 29: Set Vca Parameters17

    Thermal & Optical Bi-spectrum Network Camera User Manual 5.2 Set VCA Parameters Steps 1. Go to Configuration → VCA → Basic Settings. Display VCA Info. on Stream Select to display target info and rule on stream, the information will be added to the video stream, and the overlay will be displayed if you get live view or play back by the VS Player.
  • Page 30: Calibrate Manually18

    Thermal & Optical Bi-spectrum Network Camera User Manual Note You can set a maximum of two decimal places. 4. Click to start calibration. Caution ● The auto calibration starts when the person is totally seen in live view, and ends when the person is in the endpoint.
  • Page 31: Verify The Calibration Result19

    Thermal & Optical Bi-spectrum Network Camera User Manual 6. Optional: Click to delete the calibration line. 7. Click Save. Caution ● Separate 4 vertical lines in the optical-axis direction at the close site, middle and far site respectively. ● Separate 4 vertical lines at the left, middle and right of the image respectively. ●...
  • Page 32 Thermal & Optical Bi-spectrum Network Camera User Manual Intrusion If any target intrudes into the pre-defined region longer than the set duration, the alarm will be triggered. Region Entrance If any target enters the pre-defined region, the alarm will be triggered. Region Exiting If any target exits the pre-defined region, the alarm will be triggered.
  • Page 33: Advanced Configuration21

    Thermal & Optical Bi-spectrum Network Camera User Manual Note The parameter is available in optical channel. Target Size Filter Settings a suitable target size filter helps to increase detection accuracy. There are two ways to set the filter: ● If your device is successfully calibrated, select Filter by Actual Size and the device will filter targets according to the calibration automatically.
  • Page 34 Thermal & Optical Bi-spectrum Network Camera User Manual Click Restore to restore the parameters to the default. Restart VCA Click Restart to restart the VCA function.
  • Page 35: Chapter 6 Event And Alarm23

    Thermal & Optical Bi-spectrum Network Camera User Manual Chapter 6 Event and Alarm This part introduces the configuration of events. The device takes certain response to triggered alarm. Certain events may not be supported by certain device models. 6.1 Set Motion Detection It helps to detect the moving objects in the detection region and trigger the linkage actions.
  • Page 36: Expert Mode24

    Thermal & Optical Bi-spectrum Network Camera User Manual Figure 6-1 Set Rules Stop Drawing Stop drawing one area. Clear All Clear all the areas. 4. Optional: You can set the parameters of multiple areas by repeating the above steps. 6.1.2 Expert Mode You can configure the motion detection parameters of day/night switch according to the actual needs.
  • Page 37: Set Video Tampering Alarm25

    Thermal & Optical Bi-spectrum Network Camera User Manual 3. Select an Area and click Draw Area. Click and drag the mouse on the live video, then release the mouse to finish drawing one area. Figure 6-2 Set Rules Stop Drawing Finish drawing one area.
  • Page 38: Set Alarm Input26

    Thermal & Optical Bi-spectrum Network Camera User Manual Figure 6-3 Set Video Tampering Area 6. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage method. 7. Click Save. 6.3 Set Alarm Input Alarm signal from the external device triggers the corresponding actions of the current device.
  • Page 39: Set Exception Alarm27

    Thermal & Optical Bi-spectrum Network Camera User Manual 6. Click Save. 6.4 Set Exception Alarm Exception such as network disconnection can trigger the device to take corresponding action. Steps 1. Go to Configuration → Event → Basic Event → Exception. 2.
  • Page 40 Thermal & Optical Bi-spectrum Network Camera User Manual environment sound, the higher the value should be. You can adjust it according to the real environment. Sudden Decrease of Sound Intensity Detection Detect sudden decrease of sound intensity. Sensitivity is configurable. 3.
  • Page 41: Chapter 7 Arming Schedule And Alarm Linkage29

    Thermal & Optical Bi-spectrum Network Camera User Manual Chapter 7 Arming Schedule and Alarm Linkage Arming schedule is a customized time period in which the device performs certain tasks. Alarm linkage is the response to the detected certain incident or target during the scheduled time. 7.1 Set Arming Schedule Set the valid time of the device tasks.
  • Page 42: Manual Alarm30

    Thermal & Optical Bi-spectrum Network Camera User Manual Manual Alarm You can trigger an alarm output manually. Steps 1. Set the manual alarm parameters. Alarm Output No. Select the alarm output No. according to the alarm interface connected to the external alarm device.
  • Page 43: Send Email31

    Thermal & Optical Bi-spectrum Network Camera User Manual Refer to Set Memory Card for memory card storage configuration. 7.2.3 Send Email Check Send Email, and the device sends an email to the designated addresses with alarm information when an alarm event is detected. For email settings, refer to Set Email.
  • Page 44: Notify Surveillance Center32

    Thermal & Optical Bi-spectrum Network Camera User Manual well as the image captured when the alarm is triggered. Video Select the video channel and video duration as required. ● 0 s: It will not upload the video of the seletced channel. ●...
  • Page 45: Set Flashing Alarm Light Output33

    Thermal & Optical Bi-spectrum Network Camera User Manual Note The function is only supported by certain device models. 7.2.7 Set Flashing Alarm Light Output Steps 1. Go to Configuration → Event → Basic Event → Flashing Alarm Light Output. 2. Select a White Light Mode. Mode Description Flashing...
  • Page 46: Chapter 8 Live View34

    Thermal & Optical Bi-spectrum Network Camera User Manual Chapter 8 Live View It introduces the live view parameters, function icons and transmission parameters settings. 8.1 Live View Parameters The supported functions vary depending on the model. Note For multichannel devices, select the desired channel first before live view settings. 8.1.1 Window Division ●...
  • Page 47: View Previous/Next

    Thermal & Optical Bi-spectrum Network Camera User Manual 8.1.5 View Previous/Next Page When the number of channels surpasses that of live view window division, this function can switch live view among multiple channels. Click to switch live view among multiple channels. 8.1.6 Full Screen This function is used to view the image in full screen mode.
  • Page 48: Lens Parameters Adjustment36

    Thermal & Optical Bi-spectrum Network Camera User Manual – For VCA settings, see Fire Source Detection, Temperature Measurement, and Behavior Analysis. Note The function is only supported by certain models. 8.1.12 Lens Parameters Adjustment It is used to adjust the lens focus, zoom and iris. Zoom ●...
  • Page 49 Thermal & Optical Bi-spectrum Network Camera User Manual MULTICAST MULTICAST is suitable for the situation that there are multiple clients. You should set the multicast address for them before selection. HTTP HTTP is suitable for the situation that the third-party needs to get the stream from the device.
  • Page 50: Chapter 9 Video And Audio38

    Thermal & Optical Bi-spectrum Network Camera User Manual Chapter 9 Video and Audio This part introduces the configuration of video and audio related parameters. 9.1 Video Settings This part introduces the settings of video parameters, such as, stream type, video encoding, and resolution.
  • Page 51: Resolution39

    Thermal & Optical Bi-spectrum Network Camera User Manual 9.1.3 Resolution Select video resolution according to actual needs. Higher resolution requires higher bandwidth and storage. 9.1.4 Bitrate Type and Max. Bitrate Constant Bitrate It means that the stream is compressed and transmitted at a comparatively fixed bitrate. The compression speed is fast, but mosaic may occur on the image.
  • Page 52: Mjpeg40

    Thermal & Optical Bi-spectrum Network Camera User Manual H.264 H.264, also known as MPEG-4 Part 10, Advanced Video Coding, is a compression standard. Without compressing image quality, it increases compression ratio and reduces the size of video file than MJPEG or MPEG-4 Part 2. H.265 H.265, also known as High Efficiency Video Coding (HEVC) and MPEG-H Part 2, is a compression standard.
  • Page 53: Smoothing41

    Thermal & Optical Bi-spectrum Network Camera User Manual 9.1.8 Smoothing It refers to the smoothness of the stream. The higher value of the smoothing is, the better fluency of the stream will be, though, the video quality may not be so satisfactory. The lower value of the smoothing is, the higher quality of the stream will be, though it may appear not fluent.
  • Page 54: Two-Way Audio42

    Thermal & Optical Bi-spectrum Network Camera User Manual some extent. 9.1.11 Two-way Audio It is used to realize the two-way audio function between the monitoring center and the target in the monitoring screen. Before You Start ● Make sure the audio input device (pick-up or microphone) and audio output device (speaker) connected to the device is working properly.
  • Page 55: Display Settings43

    Thermal & Optical Bi-spectrum Network Camera User Manual Note The higher the ROI level is, the clearer the image of the detected region is. 8. Optional: Select other region No. and repeat the above steps if you need to draw multiple fixed regions.
  • Page 56: Exposure Settings44

    Thermal & Optical Bi-spectrum Network Camera User Manual 9.2.3 Exposure Settings Exposure is controlled by the combination of iris, shutter, and photo sensibility. You can adjust image effect by setting exposure parameters. In manual mode, you need to set Exposure Time, Gain and Slow Shutter. 9.2.4 Day/Night Switch Day/Night Switch function can provide color images in the day mode and black/white images in the night mode.
  • Page 57: Blc45

    Thermal & Optical Bi-spectrum Network Camera User Manual Adjust the upper limit of IR light power. 9.2.6 BLC If you focus on an object against strong backlight, the object will be too dark to be seen clearly. BLC (backlight compensation) compensates light to the object in the front to make it clear. If BLC mode is set as Custom, you can draw a red rectangle on the live view image as the BLC area.
  • Page 58: Defog46

    Thermal & Optical Bi-spectrum Network Camera User Manual 9.2.10 Defog You can enable the defog function when the environment is foggy and the image is misty. It enhances the subtle details so that the image appears clearer. 9.2.11 Gray Scale This section intrduces the gray scale function in optical channel.
  • Page 59: Dde47

    Thermal & Optical Bi-spectrum Network Camera User Manual 9.2.14 DDE Digital Detail Enhancement is used to adjust the details of the image. OFF and Normal modes are selectable. Disable this function. Normal Set the DDE level to control the details of the image. The higher the level is, the more details shows, but the higher the noise is.
  • Page 60: Video Standard48

    Thermal & Optical Bi-spectrum Network Camera User Manual 9.2.18 Video Standard Video standard is an ability of a video card or video display device that defines the amount of colors that are shown and the resolution. The two most common video standard used are NTSC and PAL.
  • Page 61: Set Privacy Mask49

    Thermal & Optical Bi-spectrum Network Camera User Manual 9.4 Set Privacy Mask The function blocks certain areas in the live view to protect privacy. No matter how the device moves, the blocked scene will never be seen. Steps 1. Go to privacy mask setting page: Configuration → Image → Privacy Mask. 2.
  • Page 62: Set Picture In Picture50

    Thermal & Optical Bi-spectrum Network Camera User Manual 9.6 Set Manual DPC (Defective Pixel Correction) If the amount of defective pixels in the image is comparatively small and accurate correction is needed, you can correct these pixels manually. Steps 1. Go to Configuration → Image → DPC. 2.
  • Page 63: Chapter 10 Video Recording And Picture Capture51

    Thermal & Optical Bi-spectrum Network Camera User Manual Chapter 10 Video Recording and Picture Capture This part introduces the operations of capturing video clips and snapshots, playback, and downloading captured files. 10.1 Storage Settings This part introduces the configuration of several common storage paths. 10.1.1 Set Memory Card If you choose to store the files to memory card, make sure you insert and format the memory card in advance.
  • Page 64: Set Ftp52

    Thermal & Optical Bi-spectrum Network Camera User Manual The saving path of network disk files. Mounting Type Select file system protocol according to the operation system. Enter user name and password of the net HDD to guarantee the security if SMB/CIFS is selected.
  • Page 65: Set Cloud Storage53

    Thermal & Optical Bi-spectrum Network Camera User Manual 10.1.4 Set Cloud Storage It helps to upload the captured pictures and data to the cloud. The platform requests picture directly from the cloud for picture and analysis. The function is only supported by certain models. Steps Caution If cloud storage is enabled, the pictures are stored in the cloud storage server preferentially.
  • Page 66 Thermal & Optical Bi-spectrum Network Camera User Manual Steps Note The function varies according to different models. 1. Go to Configuration → Storage → Schedule Settings → Record Schedule. 2. Select channel No. 3. Check Enable. 4. Select a record type. Note The record type is vary according to different models.
  • Page 67: Record Manually55

    Thermal & Optical Bi-spectrum Network Camera User Manual The time period you set to stop recording after the scheduled time. Stream Type Select the stream type for recording. Note When you select the stream type with higher bitrate, the actual time of the pre-record and post-record may be less than the set value.
  • Page 68: Capture Configuration56

    Thermal & Optical Bi-spectrum Network Camera User Manual Note Go to Configuration → Local, click Save downloaded files to to change the saving path of downloaded video files. 10.3 Capture Configuration The device can capture the pictures manually or automatically and save them in configured saving path.
  • Page 69: View And Download Picture57

    Thermal & Optical Bi-spectrum Network Camera User Manual 3. Click Save. 4. Click near the live view or play back window to capture a picture manually. 10.3.3 View and Download Picture You can search, view and download the pictures stored in the local storage or network storage. Steps 1.
  • Page 70: Chapter 11 Network Settings58

    Thermal & Optical Bi-spectrum Network Camera User Manual Chapter 11 Network Settings 11.1 TCP/IP TCP/IP settings must be properly configured before you operate the device over network. IPv4 and IPv6 are both supported. Both versions can be configured simultaneously without conflicting to each other.
  • Page 71: Multicast Discovery59

    Thermal & Optical Bi-spectrum Network Camera User Manual Manual Input IPv6 Address, IPv6 Subnet, IPv6 Default Gateway. Consult the network administrator for required information. It stands for maximum transmission unit. It is the size of the largest protocol data unit that can be communicated in a single network layer transaction.
  • Page 72: Port Mapping60

    Thermal & Optical Bi-spectrum Network Camera User Manual It refers to the port through which the client adds the device. Certificate verification is required to ensure the secure access. WebSocket Port TCP-based full-duplex communication protocol port for plug-in free preview. WebSockets Port TCP-based full-duplex communication protocol port for plug-in free preview.
  • Page 73: Set Manual Port Mapping61

    Thermal & Optical Bi-spectrum Network Camera User Manual Note UPnP™ function on the router should be enabled at the same time. 11.3.2 Set Manual Port Mapping Steps 1. Check Enable UPnP™, and choose a friendly name for the device, or you can use the default name.
  • Page 74: Access To Device Via Domain Name62

    Thermal & Optical Bi-spectrum Network Camera User Manual device information via SNMP port. Steps 1. Go to the settings page: Configuration → Network → Advanced Settings → SNMP. 2. Check Enable SNMPv1, Enable SNMP v2c or Enable SNMPv3. Note The SNMP version you select should be the same as that of the SNMP software. And you also need to use the different version according to the security level required.
  • Page 75: Access To Device Via Pppoe Dial Up Connection63

    Thermal & Optical Bi-spectrum Network Camera User Manual 11.7 Access to Device via PPPoE Dial Up Connection This device supports the PPPoE auto dial-up function. The device gets a public IP address by ADSL dial-up after the device is connected to a modem. You need to configure the PPPoE parameters of the device.
  • Page 76: Enable Hik-Connect Service Via Web Browser64

    Thermal & Optical Bi-spectrum Network Camera User Manual 11.8.1 Enable Service via Web Browser Hik-Connect Follow the following steps to enable Hik-Connect Service via Web Browser. Before You Start You need to activate the camera before enabling the service. Steps 1.
  • Page 77: Access Camera Via Hik-Connect65

    1. Get and install Hik-Connect application by the following ways. Visit https://appstore.hikvision.com to download the application according to your mobile phone system.Visit the official site of our company. Then go to Support → Hikvision App Store.Scan the QR code below to download the application.
  • Page 78: Set Open Network Video Interface66

    Thermal & Optical Bi-spectrum Network Camera User Manual 3. Select Enable. 4. Select a protocol version and input related parameters. 5. Click Save. Register status turns to Online when the function is correctly set. 11.10 Set Open Network Video Interface If you need to access the device through Open Network Video Interface protocol, you can configure the user settings to enhance the network security.
  • Page 79: Set Network Service67

    Thermal & Optical Bi-spectrum Network Camera User Manual Note HTTP, HTTPS, and ISUP are selectable. It is recommended to use HTTPS, as it encrypts the data transmission during communication. 4. Click Test to check if the IP or host is available. 5.
  • Page 80 Thermal & Optical Bi-spectrum Network Camera User Manual Note Only certain device models support this function.
  • Page 81: Chapter 12 System And Security69

    Thermal & Optical Bi-spectrum Network Camera User Manual Chapter 12 System and Security It introduces system maintenance, system settings and security management, and explains how to configure relevant parameters. 12.1 View Device Information You can view device information, such as Device No., Model, Serial No. and Firmware Version. Enter Configuration →...
  • Page 82: Export Diagnose Information70

    Thermal & Optical Bi-spectrum Network Camera User Manual 12.4 Export Diagnose Information Diagnose information includes running log, system information, hardware information. Go to Configuration → System → Maintenance → Upgrade & Maintenance, and click Diagnose Information to export diagnose information of the device. 12.5 Reboot You can reboot the device via browser.
  • Page 83: View Open Source Software License71

    Thermal & Optical Bi-spectrum Network Camera User Manual 2. Choose one method to upgrade. Firmware Locate the exact path of the upgrade file. Firmware Directory Locate the directory which the upgrade file belongs to. 3. Click Browse to select the upgrade file. 4.
  • Page 84: Set Dst72

    Thermal & Optical Bi-spectrum Network Camera User Manual Note Server Address is NTP server IP address. 5. Click Test to test server connection. 6. Click Save. 12.9.3 Set DST If the region where the device is located adopts Daylight Saving Time (DST), you can set this function.
  • Page 85: Set Same Unit73

    Thermal & Optical Bi-spectrum Network Camera User Manual Note You should keep the parameters of the device and the computer or terminal all the same. 3. Click Save. 12.12 Set Same Unit Set the same temperature unit and distance unit. When you enable this function, the unit cannot be configured separately in other setting pages Steps 1.
  • Page 86: Security Audit Log74

    Thermal & Optical Bi-spectrum Network Camera User Manual 12.13.2 Security Audit Log The security audit logs refer to the security operation logs. You can search and analyze the security log files of the device so as to find out the illegal intrusion and troubleshoot the security events. Security audit logs can be saved on device internal storage.
  • Page 87: Set Ssh75

    Thermal & Optical Bi-spectrum Network Camera User Manual 5. Click Save. 12.13.4 Set SSH SSH is a protocol to ensure security of remote login. This setting is reserved for professional maintenance personnel only. Steps 1. Go to Configuration → System → Security → Security Service. 2.
  • Page 88: Install Authorized Certificate76

    Thermal & Optical Bi-spectrum Network Camera User Manual Install Authorized Certificate If the demand for external access security is high, you can create and install authorized certificate via HTTPS protocol to ensure the data transmission security. Steps 1. Select Create certificate request first and continue the installation. 2.
  • Page 89: User And Account77

    Thermal & Optical Bi-spectrum Network Camera User Manual 12.14 User and Account 12.14.1 Set User Account and Permission The administrator can add, modify, or delete other accounts, and grant different permission to different user levels. Caution To increase security of using the device on the network, please change the password of your account regularly.
  • Page 90: Common Material Emissivity Reference78

    0.98 Hard Paperboard 0.90 White Paper 0.90 Water 0.96 13.2 Device Command Scan the following QR code to get device common serial port commands. Note that the command list contains the commonly used serial port commands for Hikvision thermal cameras.
  • Page 91: Device Communication Matrix79

    Thermal & Optical Bi-spectrum Network Camera User Manual 13.3 Device Communication Matrix Scan the following QR code to get device communication matrix. Note that the matrix contains all communication ports of Hikvision thermal cameras. 13.4 FAQ Scan the following QR code to get device common FAQ.
  • Page 92 UD27203B...

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