Spektrum S100 Instruction Manual page 9

with instructions for submitting your product for
service. When calling Horizon, you will be asked
to provide your complete name, street address,
email address and phone number where you can
be reached during business hours. When sending
product into Horizon, please include your RMA
number, a list of the included items, and a brief
summary of the problem. A copy of your original
sales receipt must be included for warranty
consideration. Be sure your name, address, and
RMA number are clearly written on the outside of
the shipping carton.
NOTICE: Do not ship Li-Po batteries to Horizon.
If you have any issue with a Li-Po battery,
please contact the appropriate Horizon Product
Support office.
Warranty Requirements – For Warranty
consideration, you must include your
original sales receipt verifying the proof-of-
purchase date. Provided warranty conditions
have been met, your Product will be serviced or
replaced free of charge. Service or replacement
decisions are at the sole discretion of Horizon.
Non-Warranty Service – Should your
service not be covered by warranty, service
will be completed and payment will be
required without notification or estimate of
the expense unless the expense exceeds
50% of the retail purchase cost. By submitting
the item for service you are agreeing to payment
of the service without notification. Service
estimates are available upon request. You must
include this request with your item submitted for
service. Non-warranty service estimates will be
billed a minimum of ½ hour of labor. In addition
you will be billed for return freight. Horizon
accepts money orders and cashier's checks, as
well as Visa, MasterCard, American Express, and
Discover cards. By submitting any item to Horizon
for service, you are agreeing to Horizon's Terms
and Conditions found on our website http://www.
horizonhobby.com/content/service-center_render-
service-center.
ATTENTION: Horizon service is limited to
Product compliant in the country of use
and ownership. If received, a non-compliant
Product will not be serviced. Further, the
sender will be responsible for arranging
return shipment of the un-serviced Product,
through a carrier of the sender's choice and
at the sender's expense. Horizon will hold
non-compliant Product for a period of 60
days from notification, after which it will be
discarded.
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