Alpha Outback Energy Tri Power X33 SE Series User Manual

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Tri Power X33 SE – 10 to 20 kVA
User Manual

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Summary of Contents for Alpha Outback Energy Tri Power X33 SE Series

  • Page 1 Tri Power X33 SE – 10 to 20 kVA User Manual...
  • Page 2 Introduction Thank you for choosing our product. Our company is specialised in the design, development and manufacture of uninterruptible power supplies (UPS). The UPS described in this manual is a high-quality product, carefully designed and manufactured to guarantee the best performance. This manual provides detailed instructions for the use and installation of the product. For information with regards to the use of, and to ensure that you obtain the best performance from your UPS.
  • Page 3 Disposal of the product The UPS contains materials which (in case of decommissioning / disposal) are considered TOXIC and DANGEROUS WASTE, for example circuit boards and batteries. Treat such material according to the current legislation by using licensed disposal centres. Their correct disposal helps to protect the environment and human health.
  • Page 4: Table Of Contents

    Summary GLOSSARY OF ACRONYMS ............................4 PRESENTATION ................................5 SE 10/15/20KVA ................................. 5 Description .................................. 6 General views ................................7 ACTIVE - ACT ................................8 XTEND-XTD ................................9 Communication ................................. 10 Communication ports ............................. 10 UPS OPERATION ............................... 11 Operating modes ..............................11 ON LINE MODE ..............................
  • Page 5 “Expert” level ................................28 General system settings ............................29 General configuration ............................29 Operating mode ..............................29 Auto restart ............................... 29 Auto power off ..............................30 Enable default IN signals ..........................30 Inverter output settings ............................30 Voltage setting ..............................31 Frequency setting ..............................
  • Page 6 Optional slot boards ..............................51 Front Door Air filter ..............................51 IP30 Version ................................51 IPx1 kit ..................................51 STATUS / ALARM CODES ............................52 Statuses ................................. 52 Commands ................................52 Warning .................................. 53 Anomalies ................................53 Faults ..................................54 Locks ..................................
  • Page 7: Glossary Of Acronyms

    GLOSSARY OF ACRONYMS Acronym ITEM Description Active Version UPS model type Xtend Version UPS model type Three Phase SE Three phase output voltage UPS Single Phase SE Single phase output voltage UPS Extended Runtime Version with high battery charging current capability Version with separated lines for Mains and Bypass Dual Input input connections...
  • Page 8: Presentation

    PRESENTATION X31 / X33 SE 10/15/20KVA SE UPS Systems are intended to ensure a perfect supply voltage for the equipment connected to it, both with and without a mains power supply. Once connected and powered, the system generates an alternating sinusoidal voltage, with stable amplitude and frequency, regardless of surges and/or variations affecting the electrical supply.
  • Page 9: Description

    Description The purpose of a UPS is to provide a perfect power supply voltage for the devices connected to it, irrespective of whether the mains power supply is present or not. Once connected and powered, the UPS generates a sinusoidal alternating voltage with a stable amplitude and frequency, regardless of any changes and/or variations occurring on the electricity grid.
  • Page 10: General Views

    GENERAL VIEWS ACTIVE - ACT FRONT REAR Touch screen display Internal battery fuse holders (SWBATT) UPS status LED Mains input switch (SWIN) Battery start button (COLD START) Output switch (SWOUT) Communication ports (R.E.P.O., IN/OUT SIGNAL) Manual bypass switch (SWMB) Communication ports (USB, SERIAL) Brake plate Parallel card (optional) Bypass input switch (SWBYP)
  • Page 11: Xtend-Xtd

    XTEND-XTD FRONT REAR Touch screen display Internal battery fuse holders (SWBATT) UPS status LED Mains input switch (SWIN) Battery start button (COLD START) Output switch (SWOUT) Communication ports (R.E.P.O., IN/OUT SIGNAL) Manual bypass switch (SWMB) Communication ports (USB, SERIAL) Brake plate Parallel card (optional) Bypass input switch (SWBYP) Slot for optional accessory communication and contacts cards...
  • Page 12: Communication

    Communication Communication ports The communication ports are situated in the top section at the rear of the UPS. Refer to the following image for the exact location of each port. R.E.P.O / IN / OUT: Parallel board: These are digital inputs and dry contact outputs An optional parallel board can be fitted into the UPS available to the user to perform various functions.
  • Page 13: Ups Operation

    UPS OPERATION Operating modes The UPS can be configured for different operating modes. The following operating modes as listed below may be selected. ON LINE MODE When in ON LINE mode, the system operates in ON LINE double conversion. This mode provides maximum protection for the load.
  • Page 14: Operating Status

    Operating status The UPS may be in a different status for each operating mode explained above. The following is a list of possible operating states. Normal When the UPS operates "normally" in the selected Operating Mode without any alarm. In this condition the selected "Operating Mode"...
  • Page 15: Other Features

    OTHER FEATURES BACK-FEED PROTECTION The UPS has an internal protection against back-feed. This protection acts by means of a sensing circuit which turns off the inverter if a fault within the static switch is detected. In this condition, to avoid interrupting the supply to the connected load, the UPS switches to bypass line.
  • Page 16: Display

    DISPLAY Overview The UPS is equipped with a 5’’ touch screen colour display, through which, amongst others, it is possible to: view the status of the system; switch on / switch off the system, activate a battery test and perform bypass operation commands; configure the system, access levels and the network services.
  • Page 17: Icons And Symbols

    Icons and symbols System input/mains status % Battery charge level System output status % Phase 1 load level Bypass status % Phase 2 load level Battery status % Phase 3 load level Manual bypass switch closed System status (SWMB) In general, the color and the shape of the icons provide instant information to the status of the system. Grey: communication lost (Com-Lost) Orange: anomaly Light blue: normal status...
  • Page 18: Active Text Areas

    Active text areas System Status: area of the display reserved for the description of the system status. If the UPS is in NORMAL MODE this area will indicate the current operating mode, or another operational system state. NORMAL MODE means that the UPS is working in the expected operational state for the configured operating mode (e.g.
  • Page 19: System Home Page

    System home page The home page provides a schematic view of the overall operating condition of the system. It is possible to interact with the system and access further information via the icons. Depending on the current state of the system, this page may assume different appearances as shown in the examples below.
  • Page 20 Home page displaying BATTERY WORKING status. Home page displaying MANUAL BYPASS SWITCH CLOSED. Home page with alarm drop-down list opened. Page...
  • Page 21: System Measurements

    System measurements The pages that display the main electrical values of the system can be accessed through the icons in the Home page: Pressing one of the four section icons Input (1), Bypass (2), Battery (3), Output (4) will open the relative measurements page.
  • Page 22: System Status

    Battery status page: displays the status and the parameters related to the system batteries. On the left are shown the voltages of the positive (B+) and negative (B-) battery banks. The battery currents, displayed on the right, have a positive symbol if the UPS is working from battery, whilst the symbol is negative if the battery is under charge.
  • Page 23 Switch status page: displays the status of the UPS internal switches and the optional external switches. The external switch auxiliary contacts must be connected to the digital inputs and programmed using the configuration software. Sensor status page: displays the temperature of the system and of the power heatsinks. The Ext-Bat value will be shown if a Battery Cabinet external temperature probe is installed and set by the configuration software.
  • Page 24: Menu Entries

    Menu Entries The main menu can be accessed through the menu icons displayed on the right. Access level selection. Command launcher The icon changes depending on the preset access level Buzzer toggle button UPS info Settings menu Event log Command panel To access the Command Panel, tap the Command launcher icon.
  • Page 25: Bypass Command

    A confirmation of the action is required for some of the commands. Press “OK” to confirm the operation. System on confirmation After pressing the OK button in the confirmation window, a bar will show the progress of the command completion. Progress bar during a system start-up sequence.
  • Page 26: Battery Test Command

    WARNING: In this condition, a power outage will lead to a loss supply to the connected load. The UPS will behave in different ways depending on the operational status it is in. Bypass command when running in ON LINE mode: the system is switched to bypass and the inverter is shut down.
  • Page 27: Global System Information

    GLOBAL SYSTEM INFORMATION This page displays general information about the system. Expand the drop-down menu on the Home page and touch the information icon. UPS identification This page displays the following information: Model: the Manufacturer’s part number. Serial number: the UPS identification number. Nominal power (VA): the UPS rated apparent power, in VA.
  • Page 28: Main Setup Page

    Main setup page Tap the Main Setup icon to access the other configurations. Main setup page Language setting Enables the language configuration of the system menus. Tap the flag to select the language. Language configuration page Display setting Display configuration pages To save any configuration setting: Press the Save icon and confirm to store any new values.
  • Page 29: System Clock

    Save confirmation page After pressing the save icon, confirm the overwriting of the new values into the system memory. System clock This page enables the user to configure the date and the time of the system. System clock configuration page. NOTE: When the system is first switched on or if the system has been switched off for a long period, it may be necessary to set date and time again.
  • Page 30: Change Password

    Screen saver and buzzer configuration page NOTE: After the timeout the backlight of the screen will be turned off and the access level will be set as the higher non password-protected level. The touch screen pressure confirmation sound cannot be deactivated. Change password Access level selection page.
  • Page 31: Expert" Level

    By using the arrows, the user can scroll up and down through the event list. The UPS will record the last 960 events occurred. The older ones are then overwritten. “Expert” level It is possible to access the “Expert” level in which the general UPS configurations are enabled. The “Expert”...
  • Page 32: General System Settings

    GENERAL SYSTEM SETTINGS Only “Expert” level users can access this page. It enables additional system configuration. With the “Expert” access level enabled, tap the Main Setup icon. Main setup page in the “Expert” mode (with additional “General” icon) General system settings pages General configuration Enables various options for the UPS: General configuration page 1: operating mode configuration...
  • Page 33: Auto Power Off

    Auto power off If, during battery operation, the percentage of the load powered by the system falls below the selected threshold, after 40 seconds the system automatically switches off if the function is enabled; the system continues to function normally via battery if the function is disabled [Default → Function DISABLED]. Enable default IN signals The user can enable the default settings for programmable input signals.
  • Page 34: Voltage Setting

    Voltage setting To set the desired output voltage, tap on the corresponding select box. The first selection is customisable by writing the voltage in the text box. If a low output voltage is selected, the percentage of power derating is shown on the right.
  • Page 35: Battery Configuration

    Battery configuration This page displays the battery capacity. The configuration of the internal and the external battery (Ah) is not available by the display. To set the internal and the external battery capacity it is necessary to use the configuration software (reserved for service personnel only).
  • Page 36: Access Users Level

    Access users level It is possible to control access user levels, by setting a password for each one. “User” level “PowerUser” level “Expert” level To set or change a level password expand the drop-down menu in the Home page and tap the Main Setup icon.
  • Page 37: Access Level Selection

    Access level selection This page enables the selection of the access level for the user operating the UPS. If preset, a safety password may be requested, based on the selected level. Expand the drop-down menu in the Home page and touch the access level selection icon. Access level selection page If some of this icon is not visible, it means that the password protection is not set for this access level.
  • Page 38: Status Led

    WARNING: If no password is configured for a given user-level, the function relative to that access level are available to anyone. Pay attention not to forget the password. If the access level password is forgotten, it is impossible to access the specific operations for that level.
  • Page 39 Sound A: This sound is emitted to confirm any touch screen command. Sound B: This sound is emitted when the UPS switches to bypass. Sound C: This sound is emitted when the UPS switches to battery status. (When the battery end-of-discharge signal is given the buzzer sound change to pattern “D”). Sound D: This sound is emitted when a generic alarm occurs (lock, fault, anomaly, warning).
  • Page 40: Configuring The Ups From Display

    Configuring the UPS from display Configurations which can be modified by the user from the display are listed in Table 2 (below). ACCESS FUNCTION DESCRIPTION DEFAULT POSSIBLE CONFIGURATIONS LEVEL English Italian Selection of the mimic Language English German “PowerUser” panel language French Spanish Selection of the screen...
  • Page 41: Default Setting For Other Parameters

    Default setting for other parameters In the Table 3 (below) is listed the default setting for other parameters. POSSIBLE FUNCTION DESCRIPTION DEFAULT CONFIGURATIONS Power Walk-In Delay Delay time of the UPS Power Walk-In 3 sec. 0 - 120 seconds Power Walk-In The duration of the transition mode Disabled 1 - 120 seconds...
  • Page 42: Input Signals Configuration (Default Configured From The Display Panel)

    Input signals configuration (default configured from the display panel) Table 4.2 (below) lists the default configuration of the programmable input signals which can be configured from the display panel. INPUT FUNCTION DESCRIPTION By connecting pins 1 and 6 together, via an external normally closed contact (auxiliary contact of the external manual bypass switch), IN 1 SWMB Aux closed...
  • Page 43: Operative Procedures

    OPERATIVE PROCEDURES Preliminary Operations Before powering the UPS and starting the operative procedures, in order to avoid any system damage, follow the operations below. Visual check of the connection Check that all the isolators are open. Check that all the connections have been made strictly following the indications given in the “Installation manual”.
  • Page 44: System On Direct Command

    System On direct command Close the mains input switch (SWIN), the bypass input switch (SWBYP) if present, and the battery fuse holder (SWBATT). Check that the display turns on and the UPS enters into the "STAND-BY WITH CB OFF" mode. Verify that the Mains and the Bypass input voltages on the “System measurements”...
  • Page 45: System On Command Via Battery (Cold Start)

    System On command via battery (Cold Start) For the COLD START button location, please refer to the “General views” chapter. Note: Avoid turning on the system from battery if the battery charge status and/or the autonomy information are unknown. Close the battery fuse holders. Press the “cold start”...
  • Page 46: Load Forced On Bypass

    Load Forced On Bypass Press the “Menu” icon and select the “Command launcher” icon Press the “Bypass command” (1) icon to switch the system into static bypass. A confirmation is required. Check that the UPS status changes to “LOAD FORCED ON BYPASS”...
  • Page 47: Emergency Manual Bypass Procedure

    Open the input switches (SWIN and SWBYP); output switches (SWOUT), battery fuse holder (SWBATT) and all external Battery Cabinet switches if any external batteries are present. The display panel will turn off. Wait for a minimum of 15 minutes in order to allow the electrolytic capacitors on the power board to completely discharge and then perform the maintenance operations.
  • Page 48: Load On Static Bypass After Manual Bypass

    Verify the output voltages on the “System measurements” page and verify that no anomalies are present on the status bar. Check the status of the batteries (if present) and verify the measurements. If the “SYSTEM ON” command is activated properly, all measurements will be ok and no anomalies will be present, open the Manual bypass switch (SWMB).
  • Page 49: System Off Command

    System Off command From the “Command Panel” page, press the “System ON/OFF” icon to switch the System off. Confirm “System OFF Command”, by selecting OK. NOTE: during prolonged periods of inactivity, it is good practice to shut down the UPS; open the input and output switches (after system off) and lastly, with the UPS off, open the battery fuse holder (SWBATT) to avoid unnecessary battery discharge.
  • Page 50: Options

    OPTIONS External battery cabinet All the UPS within the SE family can be supplied with matching external Battery Cabinets. These can be supplied by the factory or by a local supplier subject to being compliant with the statement below. Read the Battery Cabinet manual before connecting the batteries. The Battery Cabinet total voltage shall meet the requirements of the UPS (refer to the Battery Cabinet nameplate and/or Battery Cabinet User Manual).
  • Page 51: Battery Room Ventilation

    CHECKING INSTALLATION: NOTE: the size of the fuses fitted will depend on the type of Battery Cabinet installed. If the Battery Cabinet is supplied by Riello UPS, make sure to have the correct fuse for the given UPS size (refer to Battery Cabinet manual).
  • Page 52: External Battery Temperature Probe

    External battery temperature probe An optional temperature probe kit provides the SE UPS with the ability to monitor the temperature within a separate Battery Cabinet via the terminals located on the power terminal area, identified as “EXT T_BATT” (marked as 3 and 4, refer to the “Power connection details”...
  • Page 53: Remote Maintenance Bypass

    Remote maintenance Bypass An additional maintenance bypass may be installed within (or in addition to) the main switchboard, for example, to enable the UPS to be replaced without interrupting the power supply to the load, in this case respect the following details: It is mandatory to connect the "SERVICE BYPASS"...
  • Page 54 DIAGRAM SHOWING REMOTE INSTALLATION OF THE MAINTENANCE BYPASS (S3M MODEL) Main switchboard Internal connections of the UPS Programmable IN/OUT port (to be configured via the configuration software) INPUT switch: for correct sizing refer to the "Internal Protective Devices” paragraph OUTPUT switch: for correct sizing refer to the "Internal Protective Devices” paragraph, equipped with a normally closed auxiliary contact SERVICE BYPASS switch: for correct sizing refer to the "Internal Protective Devices”...
  • Page 55: External Sync Kit

    External Sync kit In order to synchronise the inverter output to an external source, a synchronisation kit is available. This kit contains an isolated single-phase low voltage output transformer (SELV). Connect the transformer secondary to the "EXT SYNC" terminal block (marked as 1 and 2) in the power connections area (refer to the “Power connection details”...
  • Page 56 For parallel operation of this UPS version, please refer to local sales department. Page...
  • Page 57: Remote Panel

    Remote panel The remote panel enables the remote monitoring of the UPS and gives a real time detailed summary of the machine status. The device ensures that the operator can monitor the electrical values of the mains power, outputs, batteries, etc. and locate any alarm conditions.
  • Page 58: Ipx1 Kit

    IPx1 kit SE XTEND – XTD series can be equipped with an on-site installation kit for an optional roof, to protect the UPS against vertical falling drops of water. This kit is suitable for standard XTD chassis (to achieve IP21 protection degree) or for IP30 version (to achieve IP31 protection degree).
  • Page 59: Status / Alarm Codes

    STATUS / ALARM CODES Using a sophisticated self-diagnostic system, the UPS can check and indicate on the display its status and any errors and/or faults that have occurred during its operation. When a problem arises, the UPS signals the event by showing the code and corresponding type of alarm on the display.
  • Page 60: Commands

    Commands These codes indicate that a command has been activated. CODE DESCRIPTION Remote off command Remote bypass command Remote on command Battery test active Manual bypass command Emergency off command Remote battery charger off command Bypass command active Table 8 – UPS command list Warning Messages that refer to a specific configuration or operation of the UPS.
  • Page 61: Anomalies

    Anomalies Minor problems that do not stop the operation of the UPS, but affect its performance or inhibit the use of some of its functions. CODE DESCRIPTION Configuration data corrupted Display error Inverter asynchronous External synchronism out of range Mains overvoltage L1 Mains overvoltage L2 Mains overvoltage L3 Mains undervoltage L1...
  • Page 62: Faults

    Faults Faults are problems more critical than “Anomalies” in that, if they persist, they may bring the UPS to a stop. CODE DESCRIPTION Internal communication error Mains phases reversed Input fuse/contact fault L1 Input fuse/contact fault L2 Input fuse/contact fault L3 Input contact short cct L1 Input contact short cct L2 Input contact short cct L3...
  • Page 63: Locks

    Locks Locks indicate a breakdown of the UPS or one of its parts. Locks are normally preceded by an alarm signal. In the event of a fault and resultant breakdown of the inverter, the inverter will be switched off and the load will be powered by the bypass line (this procedure is excluded for breakdowns caused by high and persistent overloads and by short circuits).
  • Page 64: Troubleshooting Guide

    TROUBLESHOOTING GUIDE Irregular operation of the UPS is very often not an indication of a fault but is simply caused by simple problems or distractions. We therefore recommend you consult the table here below, which provides some information that will help you to solve the most common problems.
  • Page 65 PROBLEM POSSIBLE CAUSE SOLUTION THE BATTERIES ARE DISCHARGED; THE UPS THE ALARM LIST Wait for the batteries to recharge or force power on WAITS FOR THE BATTERY SHOWS THE CODE S30 from the “Command panel” VOLTAGE EXCEEDING THE SET THRESHOLD THE JUMPER IS MISSING FROM THE R.E.P.O.
  • Page 66 PROBLEM POSSIBLE CAUSE SOLUTION Activate the maintenance bypass (SWMB), turn the FAULT AT THE UPS INPUT UPS off and on again. If the problem persists, call your THE ALARM LIST STAGE SHOWS ONE OR MORE local service centre. OF THE FOLLOWING PHASE 1 HAS A VOLTAGE Open SWIN, turn the UPS on from the battery (see the CODES: F09, F10...
  • Page 67 PROBLEM POSSIBLE CAUSE SOLUTION THE ALARM LIST Activate the maintenance bypass (SWMB), switch the SHOWS ONE OR MORE BREAKDOWN OR UPS off and then on again. Switch off the maintenance OF THE FOLLOWING MALFUNCTIONING OF THE bypass. If the fault persists, contact the nearest CODES: L10, L11, L12, STATIC BYPASS technical support centre...
  • Page 68: Preventive Maintenance

    PREVENTIVE MAINTENANCE Introduction Our UPS are designed and produced for long life even under the severest operating conditions. Remember however that they are electrical power equipment items and as such are in need of periodic checks. Besides, some components have a life cycle of their own and must therefore be checked at regular intervals and may need to be replaced, due to the conditions;...
  • Page 69: Technical Data Table

    TECHNICAL DATA TABLE X31 / X33 - from 10 to 20 kVA INPUT Three-phas (S3T/S3M) 400 (3PH + N) Rated voltage [V] Single-phase (S3M) 230 (PH + N) Rated frequency [Hz] 50-60 ± 20 @ 100% load Accepted tolerance for input voltage [%] -40 +20 @50% load Accepted tolerance for input frequency [Hz] 40-72...
  • Page 70 Without battery intervention (for 400Vac) Without battery intervention (for 50/60Hz) With full load and source THDv <1% Referred to the version with maximum number of batteries Noise level @ 1m (db(A) ±2, in SMART ACTIVE mode Page...
  • Page 71 Service Contact Your direct line to us Worldwide Corporate Offices Headquarter Germany Russia Eastern Europe France and Benelux Hansastrasse 8 fbnl@alpha-outback-energy.com russia@alpha-outback-energy.com ee@alpha-outback-energy.com D-91126 Schwabach Tel: +49 9122 79889 0 Africa Fax: +49 9122 79889 21 Middle East Spain Mail: info@alpha-outback-energy.com africa@alpha-outback-energy.com me@alpha-outback-energy.com spain@alpha-outback-energy.com...

This manual is also suitable for:

Tri power x31 se seriesTri power x33 he seriesTri power x31 he seriesTri power x33 seTri power x31 se

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