Vehicle Locator - Polaris RIDE COMMAND+ User Manual

SYMPTOM
Cellular Light
blinking or solid
red
Vehicle Location
data is not
updating, but
Vehicle Health
data is. Plug-In
has been on the
vehicle for 5+
minutes and
vehicle is turned
to ON position.
RIDE COMMAND+ TROUBLESHOOTING
POSSIBLE LED
STATUS
REASON
GPS LED:
N/A
Plug-In is
Cellular
experienc-
LED: solid
ing an
red
inability to
connect to
the cellular
network
due to an
incompati-
ble
GPS LED:
network.
N/A
Cellular
LED:
blinking red
GPS LED:
Blinking
GPS Blue/Red/-
connection Green
is not Cellular
available LED: Solid
Blue or
Green
GPS LED:
Blinking
Blue/Red/-
Cellular
Green
Connectivi-
Cellular
ty Issue
LED: Solid
Blue or
Green
ACTION TO RESOLVE
ISSUE
There is no SIM present.
Follow these steps:
1. Turn the key to ignition
OFF position and
disconnect Plug-In.
2. With the Plug-In
disconnected, turn key to
ignition ON and start the
vehicle.
If this does not resolve issue,
contact your dealer.
There is no signal/very poor
signal or no carrier service is
present. Move the vehicle
and mobile device to an open
area with limited tree
coverage and away from
structures (especially metal
structures).
Move to location with better
GPS coverage to resume
location data flow.
Move to location with better
GPS coverage to resume
location data flow.
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