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SURF & TURF ROBUSTA Assembly Instructions Manual

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ROBUSTA
SHELTER
(10ft x 10ft) - (15ft x 10ft) - (20ft x 10ft)
Assembly & Elevation
A step-by-step guide to constructing your canopy
Thank you for purchasing from Surf & Turf Instant Shelters, the leading supplier of pop up
event shelters within the Canada and North America
Our Instant Shelters are designed to be simple to erect, however we strongly recommend
reading our instructions fully before using the Instant Shelter and keeping them with the
Shelter at all times.
We recommend that no more than 2 people erect this Instant
Shelter, to avoid the risk of damaging the frame.

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Summary of Contents for SURF & TURF ROBUSTA

  • Page 1 ROBUSTA SHELTER (10ft x 10ft) - (15ft x 10ft) - (20ft x 10ft) Assembly & Elevation A step-by-step guide to constructing your canopy Thank you for purchasing from Surf & Turf Instant Shelters, the leading supplier of pop up event shelters within the Canada and North America...

  • Page 2: Table Of Contents

    CONTENTS Receiving Your Package & First Steps Setting Up Your Canopy Erecting Your Instant Shelter Setting Up Your Sidewalls Securing The Frame Using Anchor Kit Tips For Dismantling Canopy protector bag General Care How To Maintain Your Investment 14-15 Warranty, Refunds & Returns Policy 16-18 Spare Parts Lists 19-21...

  • Page 3: Receiving Your Package & First Steps

    Receiving Your Instant Shelter *Important note on shipped products The moment you receive your packages, please ensure they don’t have any signs of damage. If you feel that there might be missing pieces or damage, write down your concerns on the shippers paper work and then sign.

  • Page 4: Setting Up Your Canopy

    Setting Up The Canopy Step 4: Place Canopy Place the canopy over the extended frame. Ensure that the peak of the canopy is sitting comfortably on the centre apex to avoid unnecessary stress and friction on the material. Step 5: Locate Corners Once the canopy is pulled over the frame, locate the corners of the canopy and hang on the leg in preperation for...

  • Page 5: Erecting Your Instant Shelter

    Erecting Your Instant Shelter Step 7: Open The Frame We can now open the frame closer to it’s final width. With your partner, grab the bottom crossbar section as seen in image one (left) and walk backwards from each other as far as you can go. The goal here is to get the red pull pins as close to its locking position at the top of the leg as possible.
  • Page 6 Erecting Your Instant Shelter Step 8: Setting Pull Pins Now, while keeping tension on the centre apex (image one), your partner can go to a corner of the shelter. Slightly roll up the canopy material in the corners and push up the cross bar sections as seen in image two.
  • Page 7 Erecting Your Instant Shelter Step 9: Raising The Shelter It is best to extend the shelter legs one side at a time. To extend, lift the leg a few inches from the ground and release the pull pin. The inner leg will slide out. The inner leg can now extend and be locked in at the required height.

  • Page 8: Setting Up Your Sidewalls

    Setting Your Sidewalls After raising both sides, the frame should be pegged through the footplate holes on soft ground, or weighted on hard standing ground, making sure all legs are straight, and not sticking out. You will notice a 45 degree cut in the corners of the sidewalls velcro strip.
  • Page 9 Setting Your Sidewalls The side walls are designed to be a tight fit. This ensures they look neat and professional. If you struggle to join the final side, use the additional 4” joining strip we have provided as seen above. We recommend using this for the first few uses of the shelter, until the material stretches slightly.

  • Page 10: Securing The Frame

    Securing The Frame Each foot plate has holes for pegging, it is important that the shelter is pegged or secured no matter what the conditions are. Surf & Turf Weight Options Sandbag Stackable Steel Waterbag If on hard standing ground, some form of weights must be used. Depending on the conditions these can be stacked to more or less weight.

  • Page 11: Using Anchor Kit

    Using Anchor Kit If you purchased an Anchor Kit with your shelter or if you’re using the ropes and spikes supplied by Surf and Turf, connect your rope or strap around the top joint of the leg as seen above and secure. Then, connect the other end around the metal peg.

  • Page 12: Tips For Dismantling

    Tips For Dismantling When taking down the Instant shelter, ensure that all leg joints, corner joints and leg adjusting joints are released. Ensure that the Velcro securing straps are all un-done. If when taking the shelter down, it feels excessively stiff, stop and check all joints, Velcro securing straps and the canopy.

  • Page 13: General Care

    How to take care Do not store your canopy wet! Before storage, make sure that your canopies and sidewalls are dry before putting them back in their respective storage bags. This is to prevent mold damage. Remember to always keep your frame properly anchored, high wind conditions can blow away an unsecured shelter.

  • Page 14: How To Maintain Your Investment

    Maintaining Your Investment At Surf & Turf Instant Shelters, we will do everything we can to ensure you are happy with our products. Please take a few minutes to read through this advice sheet for some important tips. For more advice on erecting and dismantling your shelter, please see the instructions sheet, and/or instructional videos on our website and YouTube.
  • Page 15 Maintaining Your Investment We strongly advise that you remove the canopy from the frame before dismantling your Instant Shelter, and pack it away. Whilst we appreciate that leaving this on the frame will help to save time when packing the frame down, and erecting it again later, the canopy can easily be caught on the framework of the Shelter.

  • Page 16: Warranty, Refunds & Returns Policy

    Warranty & Returns Our Robusta Instant Shelter frame is covered by a 12 month manufacturer’s warranty, starting from the date of purchase. We keep a comprehensive list of spare parts in stock ready to ship should you Courier charges will be applicable to any warranty claims. Proof of purchase and photographic evidence will be required.
  • Page 17 Warranty & Returns If a non-fault return, please note: It is the responsibility of the customer to ensure that the goods are returned to Surf & Turf in such condition that they can be returned to stock. Therefore, they should remain in their original condition and in our packaging and must be unused.
  • Page 18 Warranty & Returns Faulty or Defective Items 1.10 Note that in the event of Surf & Turf sending you a faulty or defective item, we would need to be notified of said fault, within seven working days of you receiving the goods. 1.11 In order to replace the faulty item, we may ask to see photographic evidence of the fault, or to have the item sent back to us before we can issue a replacement.

  • Page 19: Spare Parts Lists

    BD24 - Corner Leg Complete BD1 - Corner Leg BD25 - Middle Leg Complete BD26 - Middle Leg Top Only Top Section Only BD4 - Top Centre Pole & BD6 - Top Centre Pole BD27 - Centre Pole Complete BD2 - Inner Lower Leg Plastic Cap BD5 - Lower Centre Pole BD8 - Centre Pole Sliding Joint...
  • Page 20 BD16 - Cross Bar Connector BD15 - 3 Way Connector BD3 - Double Cross Bar BD21 - Single Cross Bar With Connector No Connector BD17 - Plastic Bung For BD18 - Screw To Attach BD19 - Screw To Attach BD10 - Middle Leg Top Joint Cross Bar Ends Cross Bar To Joints Joints To Legs...

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