Contents Introduction ....................................5 Safety ......................................5 Disposal ......................................5 Copyright ...................................... 5 Overview ....................................... 6 Overview Diagram ................................6 Box Contents....................................8 WiFi Set-up ....................................8 Product Registration ................................10 First Time User? Register for an Account ....................... 10 Existing Users ..................................
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Appendix B ......................................25 Electric Vehicles (Smart Charge Points) Regulations 2021..................25 Purpose of the Regulations ............................25 What’s changed with zappi............................25 Automatic Firmware Checking ..........................26 Tamper Detection ................................26 AES Encryption ................................26 Installer Requirements ..............................27 Page 3 of 29...
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To ensure all our zappis are compliant by the date the regulations come into force we will be taking a phased approach with the implementation of certain features. For information on how these new regulations may affect you and your myenergi zappi please read the appended information at the back of this manual.
The unit is designed for indoor or outdoor use at a location with restricted access and should be mounted vertically either surface (wall) mounted or on the dedicated pole mount supplied separately by myenergi. The device has been manufactured in accordance with the state of the art and the recognised safety standards,...
5.1 Overview Diagram The diagram on the next page shows the zappi as part of a complete energy management system. Other myenergi products are shown with details of how they integrate with the grid connection and the microgeneration system. Page 6 of 29...
Make a note of the SSID and Password (P/W) now, for use in the next steps. Step 3: Connect your smartphone or computer to the myenergi access point by entering your phone or computer WiFi Settings and searching for the network displayed with the same name as the SSID you noted down above.
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Step 5: You will now be prompted to create a new password to protect the WiFi settings from being changed by anyone else. The new password must be at least 8 characters long and consist of a combination of lowercase and uppercase letters and digits.
5. Click ‘Edit personal info’ and complete the form with the required information. 6. Click, ‘Submit’. Congratulations! You’re all set. You can now use the myenergi app and myaccount to monitor your energy consumption in real time, wherever you are in the world.
9. Operation 9.1 Controls & Indicators Display Graphical LCD display with LED backlight Backlight can be activated by tapping the unit. • Front Fascia Remove fascia for installing and servicing Tethered Charging 6.5-metre cable with a Type 2 plug or Type 2 socket with locking Cable if applicable system for untethered models.
Generation Sensor is installed directly to a CT input or a or other device) harvi myenergi Status Text The current status is displayed here (see Status Screens) Generation The power being generated at this time in kW. (Note: This is displayed...
Status Screens 9.3.1 EV Disconnected The EV is not connected to zappi. In this example the last charging session delivered 20.8kWh of energy to the EV and 80% of that energy came from the solar panels. 9.3.2 Waiting for Surplus zappi is waiting for sufficient surplus power from the microgeneration system.
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9.3.6 Paused zappi is paused for a few seconds in order to limit the start/stop frequency during ECO+ mode charging. 9.3.7 Charging The EV is charging. In this example the car is charging in ECO+ mode at 1.6kW, there is no import or export from the grid (0.0kW) and the EV battery has charged by 8.9kWh since the car started.
The output from zappi is turned off In STOP mode zappi will not charge your EV. This includes the boost modes and timed boost. zappi will continue to measure power and communicate with the other myenergi devices. FAST ECO+...
11. Manual Boost The Manual Boost function can only be used when charging in ECO or ECO+ mode. When boosting, the charge rate is set to maximum (just like FAST mode), until a set amount of energy has been stored in the EV's battery. After which, zappi will revert to ECO or ECO+ mode.
12. Troubleshooting Symptom Cause Solution Display is blank There is no power to the Check for correct supply voltage at the • • unit supply screw terminals (220 - 260V In ECO+ mode, the Grid Sensor incorrectly Check the grid sensor is connected to a •...
Installation Limit ! The Grid CT has become Check CT is installed correctly. • • CT displayed disconnected or is not clamped correctly around the grid supply cable 13. Fault Codes If any of the following fault messages are displayed, follow the action described. Displayed Message Description Action...
If any of the above faults persist then stop using zappi and contact your supplier or myenergi Technical Support. 14. Warranty Full details of the myenergi product warranty are available on our web site or by using this QR code. Page 19 of 29...
15. Technical Specifications 15.1 Performance Mounting Location Indoor or Outdoor (permanent mounting) Charging Mode Mode 3 (IEC 61851-1 compliant communication protocol) Display Graphical backlit LCD Front LED Multicolour, according to charge status, current and user setting Charging Current 6A to 32A (variable) Dynamic Load Balancing Optional setting to limit current drawn from the unit supply or the grid Charging Profile...
16. Model Variants Model No. Rating Connector Colour Untethered White ZAPPI-2H07UW-G Tethered White ZAPPI-2H07TW-G Untethered Black ZAPPI-2H07UB-G Tethered Black ZAPPI-2H07TB-G 22kW (3-Phase) Untethered White ZAPPI-2H22UW-G 22kW (3-Phase) Tethered White ZAPPI-2H22TW-G 22kW (3-Phase) Untethered Black ZAPPI-2H22UB-G 22kW (3-Phase) Tethered Black ZAPPI-2H22TB-G Designed to permit installations compliant with IET Wiring Regulations BS 7671:2018 Amendment 1:2020 and the Electricity Safety, Quality, and Continuity Regulations 2002 and BS 8300:2009+A1:2010.
Essential tools in driving down emissions and a core reason why myenergi exists. The regulations are focused around when you are charging an EV. The aim of the regulations is to prevent everyone charging at the same time and putting too much demand on the grid.
Overriding the delay To override the delay simply press the ‘+’ button on the zappi or press the ‘charge now’ button displayed in the pop-up message within the myenergi app. If the delay is overridden your charge will start/stop immediately.
To view your logs log into your account at https://myaccount.myenergi.com/login Navigate to “My Energi Usage” in the left hand menu. The charge logs will be displayed like to example below. Page 24 of 29...
Automatic Firmware Checking – zappi will regularly check for new software and will automatically display a message on your zappi screen to let you know in the myenergi app when updates are available. Tamper Detection – We have added built-in tamper detection to alert you if anyone has removed the front cover of your zappi.
Linked devices will communicate via AES and communication between your devices and the internet will also be via AES. For customers with older myenergi devices that don’t have the compatibility to communicate in encryption there is a new device menu setting which allows you to turn off encryption. If encryption is turned off this will only turn off encrypted communication locally between devices.
For further information or to view the current Electric Vehicles (Smart Charge Points) Regulations 2021 visit: https://www.legislation.gov.uk/ukdsi/2021/9780348228434 https://www.gov.uk/guidance/regulations-electric-vehicle-smart-charge-points Further information can also be found by following the QR code below which will take you to myenergi’s Smart Regulations webpage which contains reference documents, FAQs and simplified explanations of the regulations.
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Designed and manufactured in the UK by myenergi Ltd, Pioneer Business Park, Faraday Way, Stallingborough, Grimsby, DN41 8FF T: +44 (0)333 300 1303 E: sales@myenergi.com W: myenergi.com Page 29 of 29...
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